Instructions To User - Nuvve EVSE-B-P Series Installation And Setup

INSTRUCTIONS TO USER

The installer should point out this section to the driver or property owner. It contains user
operation and maintenance instructions that provide more detail than the "User Quick Start"
sheet.
Cautions: The EVSE should not be opened by the customer due to risk of shock and because
there are no user-serviceable parts inside. The EVSE contains arcing parts (it arcs when
disconnecting the connector from the EV, and when the internal relay opens); if installed in
an area with flammable or explosive vapors, it should be installed at least 460 mm (18 inches)
above the floor and should not be used when such vapors are present. Check any labels on
the outside of the EVSE for possible additional region-specific warnings.
Connecting:
On the label pictured above, check that the green "power" light is on (top indicator in figure),
plug in the EV, and insure that the amber "Charging" light turns on. The red "Error" light
should be off (possibly after blinking 30 sec. when the EVSE is first powered up.) Once the
EV is connected, for extra assurance that it is charging, check the EV's normal charging
indicator, and/or check any app you have that gives information like the rate of charging or
the expected time until charged.
Troubleshooting:
1. If the green light is not on, check for any on/off switch the electrician may have installed
on the wall or inside the building, then check the breaker panel and find the main
breaker and the specific breaker for this unit. All must be on.
2. If the amber "charging" light does not illuminate when the connector is put in the
EV, check for debris in the connector and around the inlet on the EV. Sometimes dirt,
insects, or other debris prevent the connector from going fully in, thus preventing a
connection. When a clean connector is inserted, on the Type 1 connector there should
be a mechanical "click", and on the Type 2 connector, there may be a click as the lock
engages to hold the connector in place. If it still does not charge, check whether the
EV battery is already full. Check if there is a charging control system at this EVSE, for
example, to stop charge during peak electric load hours. Finally, if charging still does
not start, the user should try the same car on a different EVSE, or a different car on this
EVSE, in order to determine whether the car or EVSE are the issue. If the EVSE still fails
to charge the vehicle, technical support should be consulted.
Page 13 | Doc #: NU-000032-A, PowerPort Installation & Setup