Innogy eBox touch Instructions For Use Manual
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eBox touch
Instructions for use
(Generation 3.0)

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Summary of Contents for Innogy eBox touch

  • Page 1 Technology eBox touch Instructions for use (Generation 3.0)
  • Page 2 Instructions for use eBox touch Certificates As of: 09/2021 innogy Document Center:...
  • Page 3: Table Of Contents

    Content Content Safety information Product overview Clicking the eBox into the eClick eBox system configuration Charging process Troubleshooting Specifications Notes Product subject to modification without prior notice. This document might not contain the Imprint latest changes to the product’s specifications or processes described herein.
  • Page 4: Safety Information

    Safety information Safety information DANGER Important Danger Danger Important Keep equipment Danger to life and limb Handling live Turn off circuit eBox bases have pack away from small components before remounting or sharp edges. Do not children. There is a incorrectly may replacing the eBox.
  • Page 5 These instructions for use contain information The device is intended for outdoor and indoor on the proper use of eBox touch (generation use. 3.0). The eBox must be handled in accordance In public areas, the operator guarantees that...
  • Page 6: Product Overview

    Product overview Product overview Included in delivery 1 eBox touch with adhesive notes on use 1 set of instructions for use with attached PUK for Bluetooth eBox touch – product details Shutter Socket/plug compartment Type plate Notes for use LED ring...
  • Page 7: Clicking The Ebox Into The Eclick

    Clicking the eBox into the eClick Clicking the eBox into the eClick Before mounting the eBox, make sure there is no voltage across the eClick. 90° LAN 1 RJ45 If an eSmartMeter is installed, Connect the black ribbon data cable Connect the white ribbon data (eBox communication) make sure the ports are connected...
  • Page 8 Clicking the eBox into the eClick Important Make sure that the flat ribbon data cables are not trapped between the eClick and eBox when mounting the eBox. Please prepare the installation by Now release the bracket and let it Please continue to hold the eBox pulling down the locking bracket lift automatically.
  • Page 9 Clicking the eBox into the eClick Important Note Make sure that the The grub screws can eBox clicks correctly only be fully screwed into the eClick. The in when the locking locking bracket must bracket is inserted be in the final position. completely.
  • Page 10: Ebox System Configuration

    You have the option of connecting your eBox to the innogy that can interfere You will find the PUK on the back of these instructions for eMobility backend or a third-party backend of your choice: use.
  • Page 11: Charging Process

    Charging process Charging process The charging process consists of connecting your vehicle to the eBox, authenticating the charging process, charging your vehicle and finally disconnecting your vehicle from the eBox. Please make sure to carefully stow away any firmly connected cables after use (steps 1 and 2 are interchangeable).
  • Page 12: Troubleshooting

    Troubleshooting Troubleshooting Charging process malfunction Authentication error Troubleshooting Most eBox malfunctions occur due to incorrect In rare cases, the charging process is disrupted • Authentication LED remains on (LED ring operation, which means they cannot be or slowed down by external influences. This can flashes red briefly): registered by the device and thus cannot be occur for the following reasons:...
  • Page 13 Troubleshooting Danger Critical error Device error. A serious device fault has rendered the eBox Warning of inoperable, and it must be disconnected electrical voltage. immediately from the mains. If the error persists after restarting and cooling down the eBox, please consult a qualified electrician and initiate eBox replacement if necessary.
  • Page 14: Specifications

    Specifications General specifications Number of charging points Cable length (in cable version) 6.5 m Charging mode Mode 3 according to IEC 61851 Areas of application Indoor and outdoor IP code of the housing IP55 Protection class (impact resistance) IK10 according to IEC 62262:2002 UV protection Outdoor areas (F1) Housing material...
  • Page 15 Specifications Working conditions -30 °C to +50 °C at full load output Operating temperature Thermal overload protection: output power reduced at higher temperatures Air humidity 5% to 95% as defined under IEC 61851-1 Ed.3/EN 61851-1 (2017) Max. altitude above sea level Max.
  • Page 16 LAN or mobile radio via SIM card (frequency and direction dependent, maximum 4.4 dBi antenna gain); With use of private innogy software services only via WLAN or LAN Authentication Free charging, smartphone app (innogy eCharge+ app/third-party apps) via contract charging Authentication or direct payment via epowerdirect.com...
  • Page 17 Specifications UI/UX 5" touch screen, Display/interaction LED indicator for authentication status, LED ring for charging status Notes for use Attached to the side of the eBox as a graphic External accessories Personal protection Fault current protection switch type A (RCD type A): to be installed 32A connection: ABB F204A-40/0.03, type A, 4-pole (short-time delay, operating voltage: 230/400 V AC) in sub-distribution...
  • Page 18: Notes

    Notes Notes The product eBox touch must always be used 6. The product can be used in closed-off and Cleaning in conjunction with the eClick. public areas. The eBox may only be cleaned with water; the use of lukewarm water is recommended.
  • Page 19: Imprint

    Imprint Imprint Copyright © 2021 innogy eMobility Solutions GmbH. All rights reserved. This document is intellectual property right- and copyright - protected. No part hereof may be edited, duplicated, or published in any manner purposing other than the proper use of the eBox without express written permission of innogy eMobility Solutions GmbH.
  • Page 20 Solutions GmbH UK sales partner Flamingoweg 1 innogy eMobility Limited 44139 Dortmund Windmill Hill Business Park Germany Swindon • SN5 6PB Great Britain emobility@innogy.com Printed on certified innogy-emobility.com 100% recycled paper.

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