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Instructions for use Fuelling becomes charging Dear EV Driver, innogy offers you modern, leading-edge solutions for the fast charging of electric vehicles. Thank you for buying the eBox professional. In order to commission your eBox, please download the eCharge+ app. For all further steps, please see the app.
Contents Contents Safety information Product overview Clicking the eBox into the eClick Commissioning via app Charging Troubleshooting Specifications Notes Product subject to modification without prior notice. This document might not contain the Legal notice latest changes to the product’s specifications or processes described herein.
Significant risk of injury/material damage Caution: Significant risk of Note Caution Caution Note injury or material damage! The eBox professional Ensure that all Check that the This is a CE-certified is a maintenance - components are warranty seal on product. All relevant free product.
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These instructions for use describe how the These instructions for use apply to the eBox • There must be no adapters, converters, eBox professional is operated properly. The professional and to its use in Germany, Austria, or charging cable extensions.
Product overview Product overview Included in delivery 1 eBox professional with adhesive operating instructions 1 instructions for use with PUK label sticked on for Blue- tooth eBox professional – product details Shutter Socket / plug compartment Rating plate Information on use...
Clicking the eBox into the eClick Clicking the eBox into the eClick Before mounting the eBox, make sure the supply to the eClick is off. If an eSmartMeter is installed, Connect the black ribbon data LAN 1 RJ45 (eBox communication) make sure the ports are connected cable of the eBox to the port LAN 2 RJ45 (deactivated)
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Clicking the eBox into the eClick Caution Make sure that the flat ribbon data cables are not trapped between the eClick and eBox when mounting the eBox. Place the eBox carefully on the Keep a firm hold on the eBox If necessary, readjust the locking eClick, and push in the eBox to while pulling down the locking...
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Clicking the eBox into the eClick Note Caution The grub screws Make sure that the should only be fully eBox clicks correctly inserted when the into the eClick. locking clip is fully Marking of the locking inserted. clip is in end position. Grub screws are fully screwed in.
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Launching the app Launching the app Commissioning in case of private use Danger In order to commission your eBox, please download the eCharge+ app and set up an This product contains antennas that emit account. For all further steps, please see electromagnetic fields the app.
Charging Charging Charging involves connecting your vehicle to the eBox, authenticating the charging process, charging your vehicle, and finally disconnecting your vehicle from the eBox. Please make sure that any connected cables are hung carefully back up. (Steps 1 and 2 are interchangeable.) Connect your electric vehicle to Authenticate the charging process Shortly after successful authen-...
Troubleshooting Troubleshooting Charging malfunction Authentication faults Troubleshooting Most eBox malfunctions are caused by In rare cases, charging is disrupted or reduced • The authentication indicator does no incorrect use. These errors can not be by external effects. This can occur when: light up when: detected by the eBox and therefore can authentication fails via the eCharge+ app.
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Troubleshooting Danger Critical fault Device error. A serious device fault has rendered the eBox Warning of inoperable, and it must be disconnected electrical voltage. immediately from the mains. If the fault persists after a restart and after the eBox has cooled down by itself, then consult a qualified electrician, and if necessary have the eBox replaced.
Specifications General specifications Number of charging ports Cable length (version with cable) 6.5 m Charging mode Mode 3 (IEC 61851) Protected internal areas; unprotected exterior areas Areas of use exposed to rain and direct sunlight IP code of the housing IP55 Protection category (impact strength) IK10 in accordance with IEC 62262:2002...
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Specifications Working conditions -30 °C to +50 °C (full load output at -30 °C to +50 °C) Operating temperature Thermal overload protection: output power reduced at higher temperatures Air humidity 5 % to 95 % as defined under IEC 61851-1 Ed.3/EN 61851-1 (2017) Max altitude above sea level Max 2,000 m (air pressure: 860 hPa to 1,060 hPa) IEC protection class...
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Charging current controlled via PWM pilot signal in accordance with IEC 61851-1:2017 Direct communication Bluetooth Class 1 and 2 (power level) Communication protocol OCPP1.6J to innogy eOperate backend or to third-party provider backend B2B application Communication protocol OCPP2.0 to innogy eHome backend B2C application WLAN with 2.4 GHz IEEE 802.11 b/g/n with WPA2...
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Type 2 plug with cable each including eClick The eBox professional is not branded and has a neutral colour. On request, the eBox may be ordered with the innogy branding. Additional accessories, e.g. the eSmartMeter, may be included in the order.
(IEC 61851-1 Ed 3): in compatible Pole products. Disassembly 1. The product must be connected to an 8. The product eBox professional in conjunction To dismantle the eBox, you first have to AC mains. with the eClick or coverage is rated electrical disconnect the power supply.