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Instructions for use Fuelling becomes charging Dear EV Driver, innogy offers you modern, leading-edge solutions for the fast charging of electric vehicles. Thank you for buying the eBox smart. Your eMobility Team innogy eMobility Solutions GmbH...
Contents Contents Safety information Product overview Clicking the eBox into the eClick Commissioning via app Charging Troubleshooting Specifications Notes Product subject to modification without prior notice. This document might not contain the Legal notice latest changes to the product’s specifications or processes described herein.
These instructions for use describe how the These instructions for use apply to the eBox • There must be no adapters, converters, eBox smart is operated properly. The eBox must smart and to its use in Germany, Austria, and or charging cable extensions.
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Note Warning Warning The eBox smart is a Ensure that all Check that the maintenance-free components are warranty seal on product. It does not dry throughout the the back of the eBox contain any reparable installation.
Product overview Product overview Included in delivery 1 eBox smart with adhesive operating instructions 1 instructions for use with PUK label sticked on for Bluetooth eBox smart – product details Shutter Socket / plug compartment Rating plate Information on use...
Clicking the eBox into the eClick Clicking the eBox into the eClick Before mounting the eBox, make sure the supply to the eClick is off. 90° If an eSmartMeter is installed, Connect the black ribbon data LAN 1 RJ45 (eBox communication) make sure the ports are connected cable of the eBox to the port LAN 2 RJ45 (deactivated)
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Clicking the eBox into the eClick Warning Make sure that the flat ribbon data cables are not trapped between the eClick and eBox when mounting the eBox. Place the eBox carefully on the Keep a firm hold on the eBox If necessary, readjust the locking eClick, and push in the eBox to while pulling down the locking...
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Clicking the eBox into the eClick Note Warning The grub screws Make sure that the should only be fully eBox clicks correctly inserted when the into the eClick. locking clip is fully Marking of the locking inserted. clip is in end position. Grub screws are fully screwed in.
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Launching the app Launching the app To activate bluetooth please press bluetooth pairing button Danger (see chapter Product overview). This product contains antennas that emit electromagnetic fields Launching the app for a private installation: The PUK must be entered before the eBox that can interfere 1.
Charging Charging Charging involves connecting your vehicle to the eBox, authenticating the charging process, charging your vehicle, and finally disconnecting your vehicle from the eBox. Please make sure that any connected cables are hung carefully back up. (Steps 1 and 2 are interchangeable.) Connect your electric vehicle to Authenticate the charging Shortly after successful authenti-...
Troubleshooting Troubleshooting Charging malfunction Authentication faults Troubleshooting Most eBox malfunctions are caused by In rare cases, charging is disrupted or reduced • The authentication indicator does not light incorrect use. These errors can not be by external effects. This can occur when: up when: detected by the eBox and therefore can authentication fails via the eCharge+ app.
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Troubleshooting Danger Critical fault Device error. Warning A serious device fault has rendered the eBox of electrical voltage. inoperable, and it must be disconnected immediately from the mains. If the fault persists after a restart and after the eBox has cooled down by itself, then consult a qualified electrician, and if necessary have the eBox replaced.
Specifications Specifications Without cable With cable Geometry Measurements H x W x D (without eClick) 450 mm x 180 mm x 126 mm Cable length – 6.5 m Installation type Wall, ePoleDuo, eStation Weight (without eClick and eSmartMeter) 3.1 kg 6.4 kg Environment IP 55...
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Specifications Specifications Without cable With cable Authentication / activation Authentication-free charging Pilot signal (IEC 61851-1:2017) Plug&Charge Smart charging cable from innogy App activation eCharge+ app activation (Smartphone App for IOS /Android™) ® Vehicle communication Pilot signal (IEC 61851-1:2017) Certifications CE certificate (tested and confirmed by a certified body)
Remove the charging unit and, if 1. The product must be connected to an 8. The product eBox smart in conjunction with necessary, the Ethernet cables, that connect AC mains.
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