Fisher & Paykel OB60C Series Service Manual

Fisher & Paykel OB60C Series Service Manual

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WALL OVEN
OB60C models
SERVICE MANUAL
NZ AU GB

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Summary of Contents for Fisher & Paykel OB60C Series

  • Page 1 WALL OVEN OB60C models SERVICE MANUAL NZ AU GB...
  • Page 2 Brand: Fisher & Paykel Model Description Market NEW LOGO Single compact oven, 7 functions, classic, electronic clock, OB60NC7CEX1 80983 81498 stainless steel. Single compact oven, 9 functions, designer, electronic clock, OB60NC9DEX1 80982 81497 stainless steel OB60SC5CEX1 Single oven, 5 functions, classic, electronic clocK, stainless steel 80980 81495 OB60SC5CEW1...
  • Page 3 Brand: Fisher & Paykel Model Description Market NEW LOGO OB60SC8DEPX2 Single oven, 8 functions, designer, electronic clock, stainless steel. 81739 OB60SC7CEPX2 Single oven, 7 functions, classic, electronic clock, stainless steel 81741 OB60SC7CEX2 Single oven, 7 functions, classic, electronic clocK, stainless steel 81742 OB60SC7CEW2 Single oven, 7 functions, classic, electronic clock, white...
  • Page 4 FEATURED PRODUCT & CONTACT ADDRESSES OB60C Fisher & Paykel Appliances Ltd Fisher & Paykel Customer Services Pty Ltd Fisher & Paykel Appliances Ltd PO Box 58-546, Botany PO Box 798, Cleveland, QLD 4163 Singapore 78 Springs Rd, East Tamaki A.C.N. 003 3335 171 150 Ubi Avenue 4 Manukau 2013 19 Enterprise Street Cleveland, QLD 4163...
  • Page 5: Table Of Contents

    CONTENTS SERVICE REQUIREMENTS 1.1 Health & Safety 1.2 Specialised Tools DIMENSIONS & SPECIFICATIONS 2.1 Product Dimensions 2.2 Cabinetry Dimensions 2.3 Electrical Ratings 2.4 Electrical connection 2.5 Elements TECHNICAL OVERVIEW 3.1 Model Number Description, Product Codes & Service Versions 3.2 Serial Number 3.3 Oven Cavity Fan 3.4 Cooling Fan &...
  • Page 6 CONTENTS DIAGNOSTICS 6.1 Entering the Technician Mode 6.2 Technician Mode Navigation FAULT DIAGNOSTICS 7.1 User Alert Codes 7.2 Failure Alerts SYMPTOM:Oven under cooking 7.4 SYMPTOM:Baking Burns on the top 7.5 SYMPTOM:Baking burns on the bottom 7.6 SYMPTOM:Oven seems to be functioning normally but does not heat 7.7 SYMPTOM:Oven heats slowly or fails to reach preset temperature 7.8 SYMPTOM: No clock display but oven works SERVICING PROCEDURES...
  • Page 7: Service Requirements

    SERVICE REQUIREMENTS 1.1 Health & Safety Note: When servicing the wall oven, Health and Safety issues must be considered at all times. Speci c safety issues are listed below with their appropriate icon. These are illustrated throughout the service information to remind service people of the Health and Safety issues. 1.1.1 Electrical Safety Ensure the mains power has been disconnected before servicing the wall oven.
  • Page 8: Dimensions & Specifications

    DIMENSIONS & SPECIFICATIONS 2.1 Product Dimensions...
  • Page 9: Cabinetry Dimensions

    2.2 Cabinetry Dimensions Important! Some environmental factors and cooking habits can cause condensation in and around the oven during use. To protect surrounding cabinetry from possible damage caused by frequent or excessive condensation, we recommend moisture-proo ng the oven cavity.
  • Page 10: Electrical Ratings

    2.3 Electrical Ratings 2.4 Electrical connection Ensure cable clamp is tightened Unclip with screw and lift up (you may have Blue to remove the (Neutral) screw rst Green before tting & Yellow the clamp) (Earth) Brown (Live) 2.5 Elements All elements used in the OBC models are Incaloy hermatically sealed elements. OB60 Wattage Max amps...
  • Page 11: Technical Overview

    TECHNICAL OVERVIEW 3.1 Model Number Description, Product Codes & Service Versions E.g. OB60SC7VEX1 Type OB = Oven Built In Width 60 = 60cm Cavity B = Double Cavity H = Double Under Bench N = Compact Oven S = Single Cavity L = Large Cavity Functions 7 = 7 Oven Functions...
  • Page 12: Serial Number

    3.2 Serial Number The serial number consists of three letters and six digits and contains the following information: Example: 123456 Sequential Serial Number Manufacturing Plant Code FISHERPAYKUL Code indicates month of manufacture CUMBERLAND Code indicates year of manufacture Cumberland Code Letter Year Fisherpaykul Code...
  • Page 13: Oven Cavity Fan

    3.3 Oven Cavity Fan The oven cavity fan turns on as soon as the mode is selected. The fan should always operate when the fan element is Voltage: 230 V Wattage: 30 watts 3.4 Cooling Fan & Venting System The cooling fan speci cations Voltage: 230 240 V Frequency:...
  • Page 14 The outlet vent sits in the top right of the cavity liner, this carries the vapours up through the duct to the cooling fan and is then expelled. High Spec Multi and Pyro These models have valves on the inlet and outlet vents. The valves are operated by wax actuators and are driven by the oven controller.
  • Page 15: Door Lock

    3.5 Door Lock The micro switches are activated by a cam, which tells the PCB when the door is ‘unlocked’ or ‘locked’ . The board needs to see a ‘locked’ signal for the pyro cycle to work and an ‘unlocked’ signal for the cooking functions to work.
  • Page 16: Temperature Sensor

    3.7 Temperature Sensor OB60 Models Voltage: 5 VDC Max current: 2 mA Max ambient temp: 540°C Resistance: 1080 ohms +/– 5 ohms at 21°C Refer to the chart on the following page for sensor values. Degrees ºC Degrees ºF Resistance Ω 1000 33.8 1004...
  • Page 17: Mechanical Thermostat

    10 C. 3.8 OB60 Mechanical Thermostat Regulating Shaft shaft housing The OB60C model only uses a mechanical type thermostat. Bellows Capillary Operating tube lever The thermostat is used to switch the oven element on and o to maintain temperature. Main switch contacts Thermostat bulb...
  • Page 18: Temperature Module

    3.11 Temperature Module The OB60C models use a display module as a customer interface to show cooking temperature. This temperature is illuminated and shown on the control panel. The module uses a harness to communicate with the clock module, and has an encoder for the customer to select temperature.
  • Page 19: Limiters

    3.14 Limiters All models have a fan run on limiter which is set to 55 deg C. This limiter will keep the cooling fan running until the cavity temperature drops below 55 deg C. The over temp limiter is one shot type Honest Well TY24, the trip temperature is 110 deg C.
  • Page 20: Operation

    OPERATION Oven Mode Elements and Fan Profiles Function Stage Oven Cooling Lights Vent Grill Grill Bake Fan 18W Outer Inner Ele- Element Element Element ment 2500W 1500W 2900W 1500W Bake preheat Cook X 83% Fan Bake preheat Cook X 83% preheat Forced Cook...
  • Page 21: Control Panel Invens

    The Control Panel Illustrative purposes only - Temperature dial Function dial oven functions may vary. Temperature indicator if lit: oven is pre-heating Display Cooking time indicator if lit: Automatic cooking is set (see ‘Automatic cooking’) Timer indicator if lit: Automatic cooking Timer is counting stop indicator down...
  • Page 22 Setting the Clock IMPORTANT! Before using your oven for the first time and after a power cut, the clock must be set. The oven will not function if the clock is not set. 2 Touch the - or + controls to set the 1 When the power to the oven is time.
  • Page 23: Setting The Clock Invens

    4.2 OB60C - Setting the Clock When your oven is first turned on, or after a power cut, the display will flash . You will need to set the clock in order to use the oven. 2 Touch the right scroll control to scroll 1 The display will flash between...
  • Page 24: Condition The Oven

    Condition the oven It is important to condition your oven before using it for cooking and baking. Conditioning will burn off any manufacturing residues and ensure that you get the best results right from the start. 1 Make sure you have removed all packaging (including the yellow packing retainers). Make sure the side racks and catalytic panels (some models only) are fitted.
  • Page 25: Control Panel Geop

    4.1 OB60C - Control Panel Temperature Illustrative purposes only - Function halo indicator oven function indicators may vary. Function dial Temperature halo Function indicators (see ‘Oven functions’) Temperature dial Display Timer indicator (see’ Using Cooking time indicator the timer’) (see ‘Automatic cooking’) Keylock indicator Stop time indicator (see ‘Locking the...
  • Page 26 4.3 OB60C - Using the Timer You can use the timer at any time, even if you are not using the oven. The timer counts down in minutes (hr:min) until the last hour of cooking when it will countdown in seconds (min:sec). You can set the timer for up to 23 hours 59 minutes.
  • Page 27: Automatic Cooking Geop

    4.4 OB60C - Automatic cook You can set the oven to automatically turn on later, cook for a preset time (cooking time), then automatically turn off at a preset stop time. See the example and instructions below (steps 1 to 7). If you start cooking manually and only want the oven to turn off automatically after a set cooking time: simply set the cooking time following steps 1 to 3 below and selecting a function and temperature.
  • Page 28 4.4 OB60C - Automatic Cooking Select function and temperature !0 Select a function. !1 Adjust the temperature. The function halo will stop flashing. When automatic cooking is set The oven and the lights will stay off, the halos will be unlit, but your oven is now set for automatic cooking.
  • Page 29: Using The Timer Geop

    4.5 OB60C User Preferences The following changes can be done in the user preference option: You can set your oven to: display the temperature in degrees Celsius or Fahrenheit give audio feedback (tones and beeps) or operate quietly display time as 12-hr or 24-hr operate with the display off have its lights on or off during cooking operate in Sabbath setting (see ‘Sabbath setting’...
  • Page 30 4.6 OB60C - User preference settings 5 Touch the right scroll control to scroll 6 Touch the select control to save the through the options for that particular new option . 7 For all options except ‘Display off’ : setting. Refer to the table below. touch the cancel control to quit the user preference menu.
  • Page 31: Sabbath Mode

    4.7 OB60C Sabbath Mode This setting is designed for religious faiths that observe a ‘no work’ requirement on the Sabbath. While your oven is in Sabbath setting The display, dial halos and indicators will be unlit, the controls will be unresponsive. No tones or beeps will sound.
  • Page 32 4.7 OB60C Sabbath mode 5 Touch the scroll controls to set the 6 Touch the select control to activate time (hrs). You may set the time up to the option. 99 hours. 7 Select the Bake function. 8 Set the desired temperature. 9 Wait until the oven starts up.
  • Page 33: Trouble Shooting

    4.8 Trouble shooting Troubleshooting chart If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your Authorised Repairer or Customer Care. PROBLEM POSSIBLE CAUSES WHAT TO DO General The oven does not work.
  • Page 34 4.8 Trouble shooting PROBLEM POSSIBLE CAUSES WHAT TO DO General I can feel hot air This is normal. For safety reasons the blowing out of the vents cooling fans will continue after I have turned the to run even when you have oven off.
  • Page 35 4.8 Trouble shooting PROBLEM POSSIBLE CAUSES WHAT TO DO General The displays work, The oven is in ‘Demo’ mode. Call Customer Care. and the function and temperature dials halos come on but the oven does not heat up. The display shows The door is open during Ensure the door is shut DOOR...
  • Page 36 4.8 Trouble shooting PYRO PROBLEM POSSIBLE CAUSES WHAT TO DO Self Clean function (some models only) I have cancelled a Self This is normal: if the function Wait until the cool-down Clean cycle but cannot dial halo is unlit, you have phase has finished.
  • Page 37: Alert Codes

    4.9 Alert Codes ALERT CODE POSSIBLE CAUSES WHAT TO DO The oven has overheated. 1 Allow the oven to cool down. 2 Once the oven has cooled down and the door has unlocked, the alert code will disappear. You can now use the oven again.
  • Page 38: Pyrolytic Self Clean

    PYROLYTIC SELF CLEAN Duration: Short clean 2 hr Long clean 3hrs Pyro Temp: 460°C Heat-up time: 40 minutes approx. Holding time: short clean 50 minutes approx long clean 110 minutes approx Cool-down time: 30 minutes The oven self-clean mode operates by heating the oven to a temperature of approximately 460°C. This burns o and breaks down soil and grease deposits.
  • Page 39 USING THE SELF CLEAN FUNCTION (SOME MODELS ONLY) During the pyrolytic Self Clean cycle the extremely high temperature burns off and breaks down grime and grease deposits. All that is left is a small amount of grey ash that you can easily remove. There is a choice of two Self Clean cycles: - Self Clean (minimum 4 hours) (for normal soiling).
  • Page 40 USING THE SELF CLEAN FUNCTION (SOME MODELS ONLY) 5 Select the Self Clean function. The display will flash : 6 Touch the right scroll control once for the Self Clean cycle - the display will flash : (4 hours), or Touch the right scroll control a second time for the Light Self Clean cycle...
  • Page 41 USING THE SELF CLEAN FUNCTION (SOME MODELS ONLY) When a Self Clean cycle has finished The oven will: emit a long tone automatically turn off automatically unlock the door (when the oven has cooled to a safe temperature). In a few seconds, the display will show the time of day. You need to: 1 wait for the oven to cool down completely 2 remove the grey ash with a small brush or damp cloth...
  • Page 42: Diagnostics

    DIAGNOSTICS 6.1 Entering the Technician Mode NOTE: The OB60C oven use a global oven electronic platform controller (GEOP) which is a universal controller used in other OB models. Ensure correct model ID is selected for the model you are working To enter the mode: Ensure all oven modes and temperature displays are set to OFF.
  • Page 43 Symbol Component Wattage (W) Upper Inner Element 2000 Upper Outer Element 1200 Lower Inner Element 1500 Lower Outer Element Not used in OB2 Fan Element 2500 Cavity Fan Low Speed Cooling Fan 20 (non pyro) 60 + resistor (pyro) High Speed Cooling Fan Rotisserie motor Lights Upper Vent actuator...
  • Page 44 OB60C Model ID list...
  • Page 45 Menu 3 - Software Version This menu will show the software version of the electronics. It will scroll through the User Interface (UI) and power board (Pb) software and will advise the following: ww.xx.yy.zz The individual identi ers describe: Safety version. Increments on approved changes to the safety critical software section. A change will result in a new checksum for the safety critical program code.
  • Page 46: Fault Diagnostics

    FAULT DIAGNOSTICS All errors of the Power Board and the Clock Board are displayed using the seven segment digits on the Clock Board. There are two types of fault codes, A – Alert codes: These are customer errors which can be solved by generally letting the product cool down, or powering it o then on at the wall.
  • Page 47: Failure Alerts

    Alert Possible Cause What to Check Code Door lock error: the door Door can not be locked • Make sure the door and the lock system are properly aligned, cannot be locked after a self so the lock can engage into the door. clean cycle has been started.
  • Page 48 F2 - Power Board Faults Type Error Description & Possible Solution Initialization error. No Clock Board found. • Check connection to Clock Board. • Replace Clock Board. Unknown Model ID. The Power Board does not support the Model ID that is tried to be set through Technician Mode or restored by the old Clock Board (when Power Board is being replaced).
  • Page 49: Symptom:oven Under Cooking

    Type Error Description & Possible Solution Crystal Oscillator fault. This can occur during baking with a lot of condensation. • Let the oven cool down and dry out. Then power the oven o and on. • If the problem persists, replace the Power Board. Critical software/hardware fault.
  • Page 50: Symptom:baking Burns On The Top

    7.4 SYMPTOM: Baking Burns on the top POSSIBLE CAUSES: • Incorrect oven use • Incorrect temperature scale used • Faulty temperature sensor • Faulty oven element • Faulty oven cavity fan • Faulty power module DIAGNOSIS: • Check that the oven is being operated correctly. •...
  • Page 51: Symptom:oven Heats Slowly Or Fails To Reach Preset Temperature

    7.7 SYMPTOM: Oven heats slowly or fails to reach preset temperature POSSIBLE CAUSES: • Incorrect oven use • Faulty door switch (pyro models only) • Low supply voltage • Faulty temperature sensor • Faulty oven element / fan • Faulty power module DIAGNOSIS: •...
  • Page 52: Servicing Procedures

    SERVICING PROCEDURES WARNING! Ensure the product is isolated from the power supply before servicing. 8.1 Removal of the inner glass and door hinge • Remove the door from the product and lay down on a padded service to stop any scratches to outer door glass. •...
  • Page 53: Removal Of The Fan Shroud

    8.2 Removal of the Fan Shroud Remove the oven shelves • Remove the oven door (optional) • Remove the 4 retaining screws at the top holding the • rear panel. Pull the panel forward. • The panel will now be able to be removed. •...
  • Page 54: Removal Of The Bake Element

    8.5 Removal of the Bake Element Remove the product from the joinery • Remove the rear panel to gain access to the • bake element. Remove wiring to the element. • Lift the insulation to gain access to the • securing screws.
  • Page 55: Removal Of The Cooling Fan

    8.7 Removal of the Cooling Fan Remove the product from the joinery. • Remove the top and rear outer panels to gain • access to the cooling fan. Remove the wiring to the cooling fan motor. • Remove the two screws on one side and one on •...
  • Page 56: Removal Of The Function Module

    Remove control panel as per instruction 8.8. • To remove the temperature display, remove the • knob and remove the plastic light pipe halo by rotating it anti clockwise to undo, you may need to use long nose pliers. The selector encoder will now pull out of the back •...
  • Page 57: Removal Of The Clock Module

    8.11 Removal of the Clock module Remove the control panel as per instruction 8.8 • Remove the user interface harnesses from the • clock module. Clip Depress the small clip on the bracket and slide it • to the right to release. The clock module will now release from the •...
  • Page 58: Removal Of The Power Board

    8.13 Removal of the Power board. Remove the product from the joinery to gain • access to the top panels. Remove the top panel. • The power board is held in by 9 plastic clips, • squeeze the clip to release. Remove the wiring and harnesses and transfer •...
  • Page 59: Removal Of The Venting Thermal Activator

    8.15 Removal of the Venting Thermal Activator Remove the product from the joinery. • Remove the back panel to gain access to the valve. • Remove the wiring on the wax actuator. (Fig 1) • Slightly release the clips from the bracket and the •...
  • Page 60: Removal Of The Outlet Vent & Actuator

    8.16 Removal of the outlet vent & actuator Remove the product from the joinery to gain • access to the outlet duct assembly. Remove the top panel to access the outlet duct • assembly. To remove the wax actuator, remove the wiring •...
  • Page 61: Wiring Diagram

    9.5 OB60C Wiring Diagram...
  • Page 62 9.6 OB60C Schematic Diagram...
  • Page 63 FISHERPAYKEL.COM © Fisher & Paykel Appliances 2019. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available.

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