Getting Customer Support And Service; Purchasing Additional Services; Product Registration And Getting Help By Telephone - IBM WorkPad c3 Handbook

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To find version and memory information:
1. Tap the Applications icon
2. Tap the Menu icon
3. Tap App, and then tap Info.
Note: Thousands of third-party add-on applications have been
written for the Palm Computing platform. Unfortunately, we
are not able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.

Getting Customer Support and Service

Purchasing an IBM product entitles you to standard help and support
during the warranty period. If you need additional support and
services, a wide variety of extended services are available for purchase
that address almost any need.

Purchasing Additional Services

During and after the warranty period, you can purchase additional
services, such as support for IBM and non-IBM hardware, operating
systems, and application programs; network setup and configuration;
upgraded or extended hardware repair services; and custom
installations. Service availability and name might vary by country.

Product Registration and Getting Help by Telephone

To register your WorkPad and to receive your personalized
registration number prior to receiving technical support, refer to the
Registration Number listing below.
For direct access to technical support during your entitlement period,
have your personalized registration number available and refer to the
Support Number provided to you when you registered. Expert
technical-support representatives are available to assist you with
questions you have. These services are available 24 hours a day, 7 days
week. Response time will vary depending on the number and
complexity of incoming calls.
Appendix B
.
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Page 195

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