Appendix B: Frequently Asked Questions; Software Installation Problems - IBM WorkPad c3 Handbook

Appendix B
Frequently Asked Questions
If you encounter a problem with your WorkPad c3 companion, do not
call Technical Support until you have reviewed the following list of
frequently asked questions, and you have also reviewed the
following:
The README file and HelpNotes located in the folder where you
installed the Palm™ Desktop for IBM WorkPad on your computer
(or on your installation CD)
The Palm Desktop for IBM WorkPad online Help
The most recent WorkPad c3 companion HelpNotes on your
regional web site
If you are still having problems, contact your local IBM HelpCenter for
technical support. See "Product Registration and Getting Help by
Telephone" later in this Appendix.
Note: Thousands of third-party add-on applications have been
written for the Palm Computing
are not able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.

Software installation problems

Problem
When I install Palm
Desktop for IBM
WorkPad I get an error
that a modem is attached
to my serial port, but there
is no modem attached.
Appendix B
platform. Unfortunately, we
®
Solution
Take your companion out of the cradle
and install again.
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