Password Problems - IBM WorkPad c3 Handbook

Password problems

Problem
I forgot the
password, and my
companion is not
locked.
I forgot the password
and my companion
is locked.
Appendix B
Solution
You can use Security to delete the
password. If you do this, your companion
deletes all entries marked as private. You
can, however, perform a HotSync operation
before you delete the password: the HotSync
process backs up all entries, whether or not
they are marked private. In this case, the
following procedure restores your private
entries and lets you access them:
1. Use the Palm Desktop for IBM Work-
Pad and the cradle to synchronize
your data.
2. Tap Forgotten Password in Security
to remove the password and delete
all private records.
3. Perform a HotSync operation to syn-
chronize your data and restore the
private records by transferring them
from your computer to your
companion.
If you assign a password and lock your
companion, you must perform a hard
reset to continue using your
companion. See "Performing a hard
reset" in Appendix A for more
information.
Page 193