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Troubleshooting
Problem
Unclean dishes
https://producthelp.fisherpaykel.com/us/Clean/DishDrawer%E2%84%A2/Integrated_Single/DD24SI9/User_Guide_DD24SI9/0...
Possible Cause
Wash program unsuitable
for the load.
Spray arm unable to
rotate.
Drawer overloaded/
incorrectly loaded.
Filter plate/drain filter is
incorrectly inserted.
Detergent put in the wrong
compartment of the
dispenser
Excess food not removed
from dinnerware prior to
loading
Unsuitable detergent.
Not enough detergent.
Spray arm holes are
blocked.
Filter plate/drain filter is
blocked
What to Do
See your 'Quick start guide' for a suitable wash
program, or the soils were too heavily baked on and
dishes may need soaking
Ensure no items are obstructing the spray arm path.
Make sure the spray arm is mounted correctly and
free to rotate.
Refer to the section on loading.
See section 'User maintenance instructions'.
Detergent must be placed in the large compartment.
See section 'Adding detergent' for information.
Scrape all food scraps off dinnerware prior to
loading.
Use detergents suitable for automatic dishwashers.
See section 'Adding detergent' for examples of
suitable and unsuitable detergent types.
See section 'Wash programs and detergent
quantities' or follow the detergent manufacturer's
instructions.
Clean the spray arm.
Clean the filter plate and drain filter.
Updated: Fri, 11 Jun 2021 16:59:21 GMT
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Summary of Contents for Fisher & Paykel DD C Series
- Page 1 Troubleshooting Problem Possible Cause What to Do See your ‘Quick start guide’ for a suitable wash Wash program unsuitable program, or the soils were too heavily baked on and for the load. dishes may need soaking Ensure no items are obstructing the spray arm path. Spray arm unable to Make sure the spray arm is mounted correctly and rotate.
- Page 2 Problem Possible Cause What to Do Increase the rinse aid setting and the amount of detergent. See section ‘Water hardness and dishwashing’. Models with built-in water softener (‘H’ models only): Hard water Increase the water softener setting. See section ‘Water softener’. Models without built-in water softener: If living in an area with very hard water, consult a plumber on installing a household water softener.
- Page 3 Problem Possible Cause What to Do Door knock sensor is it (DD*I models only) incorrectly installed or Contact Customer Care. calibrated. Dishwasher is registering Door knock sensor is taps and bumps as knocks incorrectly installed or Contact Customer Care. and pausing inadvertently calibrated.
- Page 4 Problem Possible Cause What to Do button not pressed. button. Dishdrawer is in Contact Customer Care. “Showroom mode”. This is normal. The drying No action required. The fan will automatically stop Fan noise coming from the fan continues to run for a after the set time is over, or when the drawer is dishwasher after a wash set period of time after a...
- Page 5 Problem Possible Cause What to Do incorrectly loaded. Some foods, like tomato Pre-rinse dishes before placing in the drawer. Drawer interior is stained based products, may stain Alternatively, using the Rinse program after adding the inside of the drawer the dishes may minimise staining. Incorrect loading.
- Page 6 https://producthelp.fisherpaykel.com/us/Clean/DishDrawer%E2%84%A2/Integrated_Single/DD24SI9/User_Guide_DD24SI9/0… Updated: Fri, 11 Jun 2021 16:59:21 GMT Powered by...