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State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
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If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...
SuperServer SYS-E100-12T-H/E/L/C User's Manual Contents Contacting Supermicro ......................7 Chapter 1 Introduction 1.1 Overview ..........................8 1.2 System Features ........................9 Front View ...........................9 Rear View ..........................10 1.3 Motherboard Layout ......................11 Quick Reference Table ......................12 Motherboard Block Diagram .....................13 Chapter 2 Maintenance and Component Installation 2.1 Removing Power ........................14...
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Technical Support Procedures ..................50 Returning Merchandise for Service ...................50 Vendor Support Filing System ..................51 6.6 Feedback ..........................51 6.7 Contacting Supermicro .......................52 Appendix A BIOS Codes A.1 BIOS Error POST Codes ....................53 A.2 Additional BIOS POST Codes ....................53 Appendix B Standardized Warning Statements for DC Systems DC Power Disconnection ....................71...
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SuperServer SYS-E100-12T-H/E/L/C User's Manual Appendix C UEFI BIOS Recovery C.1 Overview ..........................75 C.2 Recovering the UEFI BIOS Image ..................75 C.3 Recovering the BIOS Block with a USB Device ..............76 Appendix D System Specifications...
Chapter 1: Introduction Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the SuperServer SYS-E100-12T-H/E/L/C. It is based on the X12STN-H/E/L/C-WOHS motherboard and the CSE-E101-03 chassis. The following provides an overview of the specifications and capabilities. System Overview Motherboard X12STN-H/E/L/C-WOHS...
Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix D for additional specifications. Front View Power LED HDD LED Antenna LAN Ports HDMI Port USB Ports HDMI Port Power Button Figure 1-1.
Chapter 1: Introduction Rear View 12V DC Input USB Ports Mic-In Line-Out GPIO Port COM Ports Figure 1-2. Rear View System Features: Rear Item Description 12VDC Input Power input for system GPIO Port General Purpose Digital Input/Output port COM1 and COM2: RS232/422/485 serial ports COM Ports COM3 and COM4: RS232 serial ports USB Ports...
Chapter 1: Introduction 1.3 Motherboard Layout Below is a layout of the X12STN-H/E/L/C-WOHS motherboard with jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 3. LAN1 LAN2 JHDMI1...
Chapter 2: Maintenance and Component Installation Chapter 2 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.
Chapter 2: Maintenance and Component Installation 2.2 Accessing the System The CSE-E101-03 features a removable bottom cover to access the inside of the chassis. Figure 2-1. Removing the Chassis Cover Removing the Bottom Cover 1. Remove power from the system as described in Section 2.1. 2.
SYS-E100-12T-L 11th Generation Intel Core™ i3-1115GRE processor. • SYS-E100-12T-C 11th Generation Intel Celeron® 6305E processor. Memory Support The X12STN-H/E/L/C-WOHS series motherboards supports up to 64GB unbuffered, non-ECC SO-DIMM, DDR4-3200 in two DIMM slots. Note: Check the Supermicro website for recommended memory modules.
Chapter 2: Maintenance and Component Installation Installing Memory Caution: Exercise extreme care when installing or removing DIMM modules to prevent damage. SO-DIMM Installation 1. Remove the bottom cover as described in the previous section. 2. Position the SO-DIMM module's bottom key so it aligns with the receptive point on the slot. Align 3.
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Chapter 2: Maintenance and Component Installation SO-DIMM Removal 1. Push the side clips at the end of the slot to release the SO-DIMM module. 2. Pull the SO-DIMM module up to remove it from the slot. JPME2 JPT1 SRW2 SRW5 JSIM1 JMD1 DESIGNED IN USA...
Chapter 2: Maintenance and Component Installation Solid State Storage This motherboard supports internally mounted solid state storage cards by means of three M.2 slots. When an M.2 NVMe storage card is installed, an accompanying heatsink (optional) must also be installed to prevent the card from overheating. See Chapter 6 for details. B-Key (JMD1) E-Key (JMD2) M-Key (JMD3)
Chapter 2: Maintenance and Component Installation 2.4 Battery Removal and Installation Battery Removal To remove the battery, follow the steps below: 1. Power off your system and remove the cover as described in Sections 2.1 and 2.2. 2. Remove the battery cable at the BT1 connector on the board. 3.
Chapter 2: Maintenance and Component Installation 2.5 Mounting the Chassis The CSE-E101-03 chassis can be installed in an embedded environment with the mounting brackets and the mounting screws. Installing the Mounting Brackets 1. Turn the chassis over to the bottom side. 2.
Chapter 3: Motherboard Connections Chapter 3 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
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Chapter 3: Motherboard Connections SATA There is one SATA 3.0 port (I-SATA0) supported by the chipset. Supermicro SuperDOMs are backward compatible with regular SATA HDDs or SATA DOMs that need external power cables. Note: For more information on the SATA HostRAID configuration, refer to the Intel SATA HostRAID user's guide posted at https://www.supermicro.com/support/manuals/.
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Chapter 3: Motherboard Connections M.2 B-Key Pin Definition (JMD1) Pin# Definition Pin# Definition P3V3SB P3V3SB FULL_CARD_POWER_OFF#(PU TO P1V8SB only) USB_D+ W_DISABLE1#(PU TO P3V3SB only) USB_D- MD2_B-KEY_LED_N KEY B KEY B KEY B KEY B KEY B KEY B KEY B KEY B WAKE_ON_WWAN#(PU TO P1V8SB only)
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Chapter 3: Motherboard Connections M.2 E-Key Pin Definition (JMD2) Pin# Definition Pin# Definition P3V3SB USB_D+ P3V3SB USB_D- CNV_BT_I2S_SCLK CNV_WR_LANE1_DN CNV_RF_RESET_N CNV_WR_LANE1_DP CNV_BT_I2S_SDO MODEM_CLKREQ CNV_WR_LANE0_DN CNV_WR_LANE0_DP UART_BT_WAKE_N CNV_WR_CLK_DN CNV_BRI_RSP CNV_WR_CLK_DP KEY E KEY E KEY E KEY E KEY E KEY E KEY E KEY E CNV_RGI_DT...
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Chapter 3: Motherboard Connections System Management Bus Header A System Management Bus header for additional slave devices or sensors is located at JSMBUS1 on the bottom side of the motherboard. Refer to the table below for pin definitions. SMBus Header Pin Definitions Pin# Definition...
Chapter 3: Motherboard Connections 3.3 Input/Output Ports Front I/O Ports See the figure below for the locations and descriptions of the I/O ports on the front of the system. Figure 3-1. Front I/O Ports Front I/O Ports Description Description LAN1 USB5 Type C (3.1) LAN2 USB6/7 (3.1)
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Chapter 3: Motherboard Connections Universal Serial Bus (USB) Ports There are three USB 3.1 Type A ports (USB4 and USB6/7) and one USB 3.1 Type C port (USB5) on the front I/O panel. The motherboard also has four rear USB 2.0 headers (USB0/1 and USB2/3) that can be used to provide rear side USB access with a cable.
Chapter 3: Motherboard Connections Control Panel JF1 contains header pins for various control panel connections. See the figure below for the pin locations and definitions of the control panel buttons and LED indicators. All JF1 wires have been bundled into a single cable to simplify this connection. Make sure the red wire plugs into pin 1 as marked on the motherboard.
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Chapter 3: Motherboard Connections HDD LED The HDD LED connection is located on pins 5 and 6 of JF1. Attach a cable here to indicate the status of HDD-related activities, including SATA activities. Refer to the table below for pin definitions. HDD LED Pin Definitions (JF1) Pin#...
Chapter 3: Motherboard Connections Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the system. GPIO D-SUB Connector The GPIO D-SUB connector is an 8-bit general purpose I/O expander via the SMBus. Audio Speaker Output The Audio Speaker Output (JSPKR1) is used to amplify low-power electronic audio signals to a level that is high enough for current driving of loudspeakers or headphones.
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Chapter 3: Motherboard Connections COM Ports There are four COM ports: COM1/COM2 (JCOM1) with support for two RS232/RS422/RS485, and COM3/COM4 (JCOM2) with support for two RS232. Below are the pin definition tables for the onboard header and the D-SUB connector for cable CBL-CDAT-0665.
Chapter 3: Motherboard Connections 3.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
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Chapter 3: Motherboard Connections CMOS/Manufacturing Mode Select Close pins 2-4 of jumper JPME2 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow you to flash the system firmware from a host server for system setting modifications.
Chapter 3: Motherboard Connections 3.5 LED Indicators LAN Port LEDs There are two LAN ports (LAN1 and LAN2) on the I/O back panel of the motherboard. Each Ethernet LAN port has two LEDs. The yellow LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.
Chapter 3: Motherboard Connections 3.6 Storage Ports M.2 Slots M.2 slots (formerly known as Next Generation Form Factor or NGFF) are located at JMD1- JMD3 on the bottom side of the motherboard. The M.2 slots are designed for internal mounting devices.
USB/SATA DVD drive, or a USB flash drive, or the KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
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Chapter 4: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 4-2.
The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD.
Chapter 4: Software 4.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
Chapter 5: Optional Components Chapter 5 Optional Components This chapter describes optional system components and installation procedures. 5.1 Optional Parts List Optional Parts List Description Part Number Quantity Bottom Cover Assembly (for use with M.2 NVMe cards) MCP-270-10105-0B 5.2 M.2 NVMe Bottom Cover Assembly This optional kit (p/n MCP-270-10105-0B) is required when adding M.2 NVMe cards to prevent them from exceeding the 50º...
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Chapter 5: Optional Components Short Screw (x4) Long Screw with Rubber Feet (x4) Fin Cover Pad between PCB and DIMMB1 Figure 5-1. Installing the Bottom Cover Assembly and Location of Thermal Pads...
Chapter 6: Troubleshooting and Support Chapter 6 Troubleshooting and Support 6.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Products Figure 6-1. Supermicro Website • Specifications for servers and other hardware are available by clicking on Products.
SuperDoctor5 Large Deployment Guide For validated memory, use our Product Resources page Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc. Security Center for recent security notices Supermicro Phone and Addresses...
Chapter 6: Troubleshooting and Support 6.2 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.
• Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
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Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...
Chapter 6: Troubleshooting and Support 6.3 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.
6.4 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 6.6 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.
Chapter 6: Troubleshooting and Support 6.7 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, refer to http://www.ami.com/products/.
Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
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Appendix B: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
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Appendix B: Standardized Warning Statements . ٌ ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز ٍ...
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Appendix B: Standardized Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .יש...
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Appendix B: Standardized Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 60VDC, 20A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
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Appendix B: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
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Appendix B: Standardized Warning Statements אזהרה מפני ניתוק חשמלי !אזהרה יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק .לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد انطاقت...
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Appendix B: Standardized Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !אזהרה .צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד واملدربيه...
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Appendix B: Standardized Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
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Appendix B: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
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Appendix B: Standardized Warning Statements هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل اسحبذال البطارية فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
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Appendix B: Standardized Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
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Appendix B: Standardized Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时,背板上有很危险的电压或能量,进行维修时务必小心。 警告 當系統正在進行時,背板上有危險的電壓或能量,進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
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Appendix B: Standardized Warning Statements هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
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Appendix B: Standardized Warning Statements תיאום חוקי החשמל הארצי !אזהרה .התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة بالكهرباء 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
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Appendix B: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. סילוק המוצר !אזהרה .סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה التخلص...
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Appendix B: Standardized Warning Statements DC Power Supply Warning! When stranded wiring is required, use approved wiring terminations, such as closedloop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. 警告...
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Appendix B: Standardized Warning Statements Warnung Vor Ausführung der folgenden Vorgänge ist sicherzustellen, daß die Gleichstromschaltung keinen Strom erhält. ¡Advertencia! Antes de proceder con los siguientes pasos, comprobar que la alimentación del circuito de corriente continua (CC) esté cortada (OFF). Attention Avant de pratiquer l'une quelconque des procédures ci-dessous, vérifier que le circuit en courant continu n'est plus sous tension.
Appendix B: Standardized Warning Statements Hazardous Voltage or Energy Present on DC Power Terminals Warning! Hazardous voltage or energy may be present on DC power terminals. Always replace cover when terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in place.
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Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
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USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your driver disk, visit our website www.supermicro.com to download the BIOS package. Extract the BIOS binary im- age into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
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Appendix C: UEFI BIOS Recovery 3. After locating the new BIOS binary image, the system enters the BIOS Recovery menu as shown below: Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.
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Appendix C: UEFI BIOS Recovery 5. After the BIOS recovery process is completed, press any key to reboot the system. 6. Using a different system, extract the BIOS package into a USB flash drive. 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu.
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Appendix C: UEFI BIOS Recovery 8. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process. Note: Do not interrupt this process until the BIOS flashing is complete.
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Appendix D: System Specifications Appendix D System Specifications Processors SYS-E100-12T-H: 11th Generation Intel Core™ i7-1185GRE SYS-E100-12T-E: 11th Generation Intel Core™ i5-1145GRE SYS-E100-12T-L: 11th Generation Intel Core™ i3-1115GRE SYS-E100-12T-C: 11th Generation Intel Celeron® 6305E Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset System on Chip BIOS...
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