Do you have a question about the K7 and is the answer not in the manual?
Questions and answers
Florence Kestner
January 22, 2025
K7 was working well. Then it stopped. I've emptied it, cleaned it and sat it on the charging station for 24 hours. I'm getting a red lights and error signal but know what else to try to get it working again.
1 comments:
Mr. Anderson
February 10, 2025
If your OKP K7 stopped working and shows red lights and an error signal after cleaning and charging, check the error cause based on the red light and beep signals:
1. Drive Wheel Issue – If you hear 1 beep repeated 3 times, check if the drive wheel is tangled and clean it. 2. Side Brush Issue – If you hear 2 beeps repeated 3 times, check if the side brush is tangled and clean it. 3. Fan Issue – If you hear 3 beeps repeated 3 times, clean the dustbin and air duct outlet. 4. Roller Brush Issue – If you hear 4 beeps repeated 3 times, check if the roller brush is tangled and clean it. 5. Anti-Collision Bumper Issue – If you hear 1 beep repeated 3 times while the red light is flashing, check if the infrared buffer bumper is stuck. 6. Anti-Drop Sensor Issue – If you hear 2 beeps repeated 3 times, move the robot to a flat surface. 7. Robot Stuck Issue – If you hear 3 beeps repeated 3 times, help the robot get out of trouble.
After addressing the issue, restart the robot and try using it again.
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Robotic Vacuum Cleaner User Manual Instruction Manual Applicable for K7 Series...
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Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact our Customer Service Center where a technician can address your specifi c problem or question. For more information, please visit the OKP ROBOTICS offi cial website: www. okptlife. com or send email to support@ okplife.
4.Maintance 4.1 Dust Bin and Filters When cleaning and maintaining the robot and its accessories, turn off the robot and unplug the Charging dock. Remove the dustbin, open the dustbin cover, and empty the Dust Bin. washing. Remove dust filter. HEPA is not recommended for Pat the High Eff...
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4.Maintance 4.2 Roller Brush and Side Brushes Cleaning Roller Brush Turn the robot over. Push both buttons on the Roller Brush Cover and remove it. Remove the Roller Brush. Use the Multi- Function Cleaning Tool to cut off and remove any hair tangled around the Roller Brush. Use the Multi-Function Cleaning the Side Brushes Cleaning Tool to cut off...
4.Maintance 4.3 Other Components ■ Clean the anti-collision sensor ■ Wipe the Anti-Drop Sensors with panel. the brush or the felt side of the Multi- Function Cleaning Tool to maintain their effectiveness. ■ Wipe the Charging Contacts and Charging Dock Pins with the brush of the Multi-Function Cleaning Tool or a dry clean cloth to maintain their effectiveness.
5.Indicator Light Lighting Effects AUTO Display Status WiFi Display Status Master Status As per current networking status pink light / blue light breathing Charging As per current networking status Blue lights goes off Finished Charging As per current networking status Red light flashes or lights up When the machine fails Red light is always on...
Please connect to 2.4G WiFi signal. Please scan the QR code in the user manual or Download the incorrect APP search “OKP life" on google play or app store. It is recommended to clean and maintain the Side brush, rolling brush,entangled, brush, roller brush,dustbin and filters regularly.
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If the trouble cannot be eliminated according to the above operation, Please contact support@okplife.com The images are only for reference, please refer to the actual item as the standard. OKP reserves the right to update products without prior notice.
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Product Model Vacuum Cleaner Rating 19V,0.6A Changing Dock Rating 19V,0.6A AD-0121900060US AC adapter model lnput:100-240V~50-60Hz;0,5A AC adapter rating Output:DC 19V;0,6A;Class II;...
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Okp Technologies Corp http://www.okplife.com / support@okplife.com Part of the eastern section, level 4 Building 3, Longcheng Industrial Park, Huanggekeng Community, Longcheng Street, Longgang District, Shenzhen K7-OKP20201126...
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Do you have a question about the K7 and is the answer not in the manual?
Questions and answers
K7 was working well. Then it stopped. I've emptied it, cleaned it and sat it on the charging station for 24 hours. I'm getting a red lights and error signal but know what else to try to get it working again.
If your OKP K7 stopped working and shows red lights and an error signal after cleaning and charging, check the error cause based on the red light and beep signals:
1. Drive Wheel Issue – If you hear 1 beep repeated 3 times, check if the drive wheel is tangled and clean it.
2. Side Brush Issue – If you hear 2 beeps repeated 3 times, check if the side brush is tangled and clean it.
3. Fan Issue – If you hear 3 beeps repeated 3 times, clean the dustbin and air duct outlet.
4. Roller Brush Issue – If you hear 4 beeps repeated 3 times, check if the roller brush is tangled and clean it.
5. Anti-Collision Bumper Issue – If you hear 1 beep repeated 3 times while the red light is flashing, check if the infrared buffer bumper is stuck.
6. Anti-Drop Sensor Issue – If you hear 2 beeps repeated 3 times, move the robot to a flat surface.
7. Robot Stuck Issue – If you hear 3 beeps repeated 3 times, help the robot get out of trouble.
After addressing the issue, restart the robot and try using it again.
This answer is automatically generated