Bluebird SP500 User Manual
  1. Manuals
  2. Brands
  3. Bluebird Manuals
  4. Payment Terminal
  5. SP500
  6. User manual

Bluebird SP500 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SMART POS / ANDROID ALL-IN-ONE PAYMENT
SP500
USER
Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SP500 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Bluebird SP500

Summary of Contents for Bluebird SP500

  • Page 1 SMART POS / ANDROID ALL-IN-ONE PAYMENT SP500 USER Manual...
  • Page 2 BLUEBIRD is an emerging global brand, striving to lead the market in performance and mobility. Their products represent reliability, innovation, and innovative technology. Bluebird is a registered trademark from the global brand of Bluebird Inc. and is copyright protected. • Bluebird and stylized Bluebird Logo are registered trademarks and symbols of Bluebird Inc.

  • Page 3: Table Of Contents

    Contents This user manual is protected by copyright. Registered Trademark User’s Guidance Revision History Contents 1 About This Manual 2 Safety Information 2.1 Symbols ............................... 2 2.2 Device ..............................2 2.3 Environment ............................3 2.4 Battery and Charging ........................... 3 2.5 Distraction ............................
  • Page 4 Contents Appendix A Device Specification Appendix B Accessories Appendix C Troubleshooting Appendix D Safety Regulatory Appendix E Warranty and Support...

  • Page 5: About This Manual

    • Modifying the device’s operating system or installing software from unknown sources may cause device malfunction or data loss. Improper or unauthorized use of the device is a violation of the Bluebird license agreement and void your one-year limited warranty.

  • Page 6: Safety Information

    2 Safety Information 2.1 Symbols This manual uses the following symbols to indicate hazards and additional information. Symbol Name Description Warning Indicates situations that could cause injury to yourself or others. Indicates situations that could cause damage to your device or other Caution equipment.

  • Page 7: Environment

    2 Safety Information 2.3 Environment • Do not use the device while driving or operating heavy machinery. Doing so may result in death or serious injury. • Do not use the device in locations with combustible goods. Doing so may result in an explosion. • Do not use the device in dusty or hot locations.

  • Page 8: Overview

    3 Overview 3.1 Package Contents The package includes: SP500 device Battery Battery cover Power adaptor • The illustrations may differ from your actual items. • To purchase additional accessories, contact your sales representative. • You can download your User Manual from www.bluebirdcorp.com.

  • Page 9: Your Device

    3 Overview 3.2 Your Device 3.2.1 Front No. Name Description Front camera Takes photos and QR/barcode scanning (Optional) Turns the device or screen on or off. You can lock the device by turning off Power button the screen. Function key Functions as the volume up button.

  • Page 10: Back

    3 Overview 3.2.2 Back No. Name Description Flash Illuminates your surroundings when using the camera and related apps. Speaker Emits sound. Rear camera Takes photos and 1D/2D barcode scanning. Battery cover Protects the battery and inner part of the device.

  • Page 11: Bottom And Top

    3 Overview 3.2.3 Bottom and Top No. Name Description Chip card reader Insert the chip of a smart card for payment. Printer door Used to open or close the paper slot. Contactless card Tag a card for payment. reader (Available only for the model with the NFC feature.)

  • Page 12: Getting Started

    4 Getting Started 4.1 Cards There are two slots for SAM, mini SIM cards, and one micro SD in the inner compartment on the back of your device. • A SAM card is required for secured transactions that are made through your device. It validates the device and the credit cards.

  • Page 13: Removing The Cards

    4 Getting Started To insert the SAM cards Align a SAM cards with the slot. Make sure that the gold contacts on the card are facing down. Slide the card into the slot. It will click when it is properly inserted. To insert the micro SD card Align a micro SD card with the slot.

  • Page 14: Battery

    4 Getting Started 4.2 Battery SP500 uses a 2,600 mAh Lithium-ion rechargeable battery. Install the provided battery before charging the device. 4.2.1 Installing the Battery Push the part down with pressing the top of the battery cover. • When removing the battery cover, be careful not to damage your fingernail.

  • Page 15: Removing The Battery

    4 Getting Started Replace the battery cover. Put back the battery cover and push it until it locks in place. 4.2.2 Removing the Battery Remove the battery cover as described in Installing the Battery on page 10. Lift the battery out of the compartment as shown in the figure below and remove the cable from the battery connector in the device.

  • Page 16: Charging The Battery

    4 Getting Started 4.2.3 Charging the Battery The device can be charged with a charger or a cradle. Check the device’s battery status on the status bar. You can also check the battery status on the lock screen. • When the battery is low, the device will emit a sound and display a low power message. Charge the device before using it for the first time or after not using it for a long time.
  • Page 17 4 Getting Started To charge with the cradle Connect the power adapter with the cradle, and plug it into a power outlet. Cradle with Ethernet port Charge-only cradle Place this device on the cradle to start charging.

  • Page 18: Basics

    5 Basics This chapter explains the basics of how to use your Android device. 5.1 Turning the Device On and Off To turn on the device, press and hold the Power button for a few seconds. To turn off the device, press and hold the Power button, then tap Power off. • To turn the screen on or off, press the Power button.

  • Page 19: Resetting The Device

    5 Basics 5.2 Resetting the Device If your device does not work properly or freezes due to unknown errors, you can force the device to restart. To reset the device’s hardware Press and hold the Power button for at least 15 seconds. • The device will restart automatically.

  • Page 20: Using The Touchscreen

    5 Basics 5.3 Using the Touchscreen Use finger gestures to use the touchscreen effectively. • Do not touch the screen with any sharp objects. • Do not apply too much pressure to the touchscreen. Gesture Name Description Briefly touch an item to open, launch, or select it. Place two fingers on the screen and spread them apart to zoom Zoom in or out in.

  • Page 21: Installing A Paper Roll

    5 Basics 5.4 Installing a Paper Roll Open the printer door with holding both grooves of the door. Loosen the leading edge of a new paper roll. Put the paper roll into the printer tray with the leading edge facing toward the paper output slit. Close the cover with holding the leading edge of the paper roll.

  • Page 22: Making Payment

    5 Basics 5.5 Making Payment This device provides three different payment systems. 5.5.1 Using the Magnetic Card Reader With the magnetic stripe facing down, place the card against the reader. To read the card's magnetic stripe correctly, gently swipe the stripe in the same direction through the card reader.

  • Page 23: Using The Chip Card Reader

    5 Basics 5.5.3 Using the Chip Card Reader Insert the smart card into the chip card reader with the chip facing upward until it seats firmly. Remove the card when the transaction is completed successfully. The smart card transaction procedure may vary depending on the program.
  • Page 24 Appendix A Device Specification Performance Characteristics ARM Cortex A7 1.1GHz Quad Core and Security Processor Operating System Android 6.x 1 GB RAM+ 8 GB FLASH (defualt) Memory 2 GB RAM + 16 GB FLASH (optional) Physical Characteristics Dimensions (W x H x D) 179.5 x 82.7 x 63.9 mm Weight 450 g...
  • Page 25 Appendix A Device Specification Wireless Wan Data and Voice Communications (Optional) <North America> - LTE FDD: B2/B4/B5/B12 - WCDMA: B2/B5 <South America> - LTE FDD: B1/B3/B5/B7/B8/B28, - LTE TDD: B40, - WCDMA: B1/B2/B5/B8, - GSM: 850/900/1800/1900 MHz <EMEA/Korea> - LTE FDD: B1/B3/B5/B7/B8/B20, - LTE TDD: B38/B40/B41, - WCDMA: B1/B5/B8, Radio Frequency Band...
  • Page 26 Appendix A Device Specification Data Capture (Default) 5 Mp Auto Zoom Rear Camera - Can Read 1D & 2D Barcodes Scanning (Optional) 1D/2D barcode Scanner Camera (Optional) Rear: 5 MP with flash, auto focus / Front: optional Support Biometrics (Optional) Optical Fingerprint Payment Track 1/2/3, Bi-Directional Contact...
  • Page 27 Appendix B Accessories Cradles • 1 Slot charging cradle kit: one charging slot • 1 Slot communication cradle kit: one charging slot, Ethernet port The power adapter, AC power plug and AC power cable require the use of charging cradles. Batteries/Battery Covers • Battery: 2,600 mAh • Battery cover...
  • Page 28 You can contact your local sales representative or you can send the device via a delivery service to Bluebird’s Korean headquarters. When sending the package, make sure you pay for the shipping fee in advance. When the repair is finished, Bluebird will cover the shipping cost.
  • Page 29 Appendix D Safety Regulatory FCC compliance information This device complies with Part 15 of the FCC’s Rules. Operation is subject to the following two Conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesirable operation.
  • Page 30 Hereby, Bluebird Inc. declares that the radio equipment type SP500 is in compliance with Directive 2014/53/EU. This device can be operated in at least one Member state without infringing applicable requirements on the use of radio spectrum.
  • Page 31 Bluebird will repair or replace the defective product according to its warranty policy. • If the defective product within the range of warranty is not repairable or replaceable, Bluebird shall refund the purchasing price within a designated period from the date of receiving a notice of defect.
  • Page 32 • We receive the products for our after-sales service through mail, delivery services and hand delivery only in principle. • If you bought the product from a party other than Bluebird or an authorized Bluebird reseller, you need to register the product before using our after-sales service.
  • Page 33 Appendix E Warranty and Support Charged services • In the following cases, it will be charged when requesting for after-sales service. – Service request due to inappropriate use of the device by the customer – Loss of PIN number – Use of programs that might affect the program (over-clock, forceful changes in the input of the system, personal developments) • Faults caused by the customer.
  • Page 34 #1103, Gplus Kolon Digital Tower 11F, (GMT Time: +9 Hours) Digital-ro 26-gil 123, Guro-gu, Seoul, The center is closed on Saturdays, Republic of Korea(08390) Sundays, and Korean national holidays. Bluebird constantly strives to bring utmost satisfaction to all our customers.

Table of Contents