Bluebird CT280 User Manual

Countertop payment terminal
Hide thumbs Also See for CT280:

Advertisement

User Manual
BLUEBIRD
Copyright (C) 2017 Bluebird Inc. All rights reserved
www.mypidon.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the CT280 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Bluebird CT280

  • Page 1 User Manual BLUEBIRD Copyright (C) 2017 Bluebird Inc. All rights reserved www.mypidon.com...
  • Page 2 CT280 Countertop Payment Terminal user BLUEBIRD version manual...
  • Page 3: About This Manual

    • Certain features of this device may have performance issues due to user environment, the program in use, or peripheral device usage. Bluebird is not liable for any issue caused by the program or accessories from any provider other than Bluebird.
  • Page 4 BLUEBIRD is a registered trademark from the global brand of Bluebird Inc. and is copyright protected. • Pidion and stylized Pidion Logo are registered trademarks and symbols of Bluebird Inc. • Qualcomm® IZat™ is a registered trademark of Qualcomm Atheros, Inc.
  • Page 5: Table Of Contents

    Contents About This manual Overview Package Contents ......................5 Terminal Overview ......................6 Features ..........................7 Installation Installation Location ......................8 Installing the Battery (Optional) ..................9 Card Slots ........................10 Installing the SIM or SAM Card ..................10 Installing a microSD card ....................11 Connection Ports ......................
  • Page 6 Operation ......................... 19 Display ..........................20 Keypad ..........................21 Printer ..........................21 Safety and Handling Warranty and Support 4 Contents...
  • Page 7: Overview

    Overview Package Contents The following items are included in the package. CT280 body Port cover Power adapter Power cord Battery cover NOTE To purchase optional accessories, contact your sales representative. You can download the user manual from www.mypidion.com. However, the product package may include a physical version in some regions.
  • Page 8: Terminal Overview

    Terminal Overview Display Magnetic card reader Keypad Smart card reader Battery cover Port cover Printer door 6 Overview...
  • Page 9: Features

    Features CT280 has the following features: • A backlit LCD display • Three types of keys: - 12 numeric keys - 4 function keys, labeled F1 to F4 - Three color-coded function keys (from left to right: CANCEL, BACKSPACE/CLEAR, ENTER) •...
  • Page 10: Installation

    Installation Installation Location Consider the following guidelines when choosing a location for the terminal. • Ease of use - Choose a location convenient for both merchants and card holders. - Choose a flat surface, such as a countertop or table. - Choose a location near a power outlet and a telephone line connection.
  • Page 11: Installing The Battery (Optional)

    Installing the Battery (Optional) Remove the battery cover. Slide down the battery cover with the top part pressed, and lift it up. Insert the battery into the battery compartment with the gold contacts aligned. Replace the battery cover. Put back the battery cover and push it until it locks in place.
  • Page 12: Card Slots

    Card Slots All card slots are under the battery compartment. When installing a SIM card or microSD card, the battery must be removed to expose the card slots. Use the groove at the left side of the battery compartment to pull out the battery. Installing the SIM or SAM Card Remove the battery cover and the battery.
  • Page 13: Installing A Microsd Card

    Installing a microSD card Use a microSD card to expand the storage capacity. Remove the battery cover and the battery. Open the flap of the SD slot by swing it up. Put a microSD card in the SD slot with the gold contacts facing downward. Close the flap and press it until it locks in place.
  • Page 14: Connection Ports

    Connection Ports The port cover hides all ports and the power jack. To connect the power adapter or tele- phone line, remove the port cover first. Press and hold the tab at the bottom of the port cover and lift it up. Connecting the Telephone Line Remove the port cover.
  • Page 15: Connecting The Power Adapter

    Connecting the Power Adapter Remove the port cover. Connect the power adapter to the power jack and a power outlet. USB HOST ETHERNET RS232 LINE Replace the port cover. Installing a Paper Roll Hold the top edge of the printer door and swing it back to open it. Loosen the leading edge of a new paper roll.
  • Page 16: Payment Card Transactions

    Payment Card Transactions Using the Smart Card Reader NOTE The smart card transaction procedure may vary depending on the program. Insert the smart card into the smart card reader with the chip facing upward until it seats firmly. Remove the card when the transaction is completed successfully. Using the Magnetic Card Reader Position a magnetic card withing the magnetic card reader with the stripe facing inward, and swipe the card through the card reader.
  • Page 17: Cutting Off Receipts

    Cutting Off Receipts This terminal uses a roll of thermal-sensitive paper whose width is 58 mm and diameter is 40 mm to print receipts. Pull the receipt toward the display to cut it off. Pulling the paper backward may cause the printer door to open.
  • Page 18: Maintenance

    Maintenance This terminal contains no user serviceable parts. Do not attempt to disassemble the ter- minal under any circumstance. Perform only those adjustments or repairs specified in this guide. For all other services, contact the local service representative. Service conducted by parties other than authorized service representatives.
  • Page 19: Technical Specifications

    Technical Specifications Body Dimensions 187.8 × 85.6 × 68 mm Net weight 400 g Input: 100–240 V AC, 50/60 Hz Power adapter Output: 9 V DC, 3 A Backup battery (optional) 7.4 V, 5920 mW·h, Li-ion 1 slot (usable as a SAM slot) 2 slots MicroSD 1 slot...
  • Page 20 WWAN (optional) GPRS/EDGE/HSDPA/HSPA WLAN (optional) IEEE 802.11 b/g/n Environmental Requirements Operating temperature 0°C to 50°C (32°F to 122°F) Storage temperature −20°C to 60°C (−4°F to 140°F) Relative humidity 5% to 95%, non-condensing NOTE Contact your local dealer for specifications not listed above or for the future specifica- tions.
  • Page 21: Troubleshooting

    Troubleshooting Power The battery does not charge properly Make sure that the terminal is properly connected to the power source. If the battery does not charge completely, it may be dead or defective. Replace the battery with a new one. NOTE The warranty period for battery replacement is six months.
  • Page 22: Display

    The magnetic card reader does not respond Make sure to swipe the card properly. Perform a test transaction using one or more different magnetic cards to see if the card in question is defective. Manually process a transaction using the keypad instead of the card reader. If the manual transaction does not work, check the telephone line.
  • Page 23: Keypad

    Keypad The keypad does not respond Check the display. If it shows the wrong characters or nothing at all, see Transactions will not proceed. If pressing a function key does not perform the expected action, refer to the user guide for the program. If the problem persists, contact the local service representative.
  • Page 24: Safety And Handling

    Safety and Handling WARNING Please read this safety and handling information carefully. Failure to follow the information provided may result in fire, electric shock, or other property damage or bodily injuries General Precautions These simple guidelines will help you for operating your terminal properly, maintaining it safe, and experience satisfactory services.
  • Page 25 • Avoid wet, dusty, or damp place for storing your device. • Do not keep the device close to the vents of air conditioning. Corrosion within the device may occur due to dew condensation from dramatic changes in temperature. • Do not place credit cards, phone cards, bankbooks and tickets next to the device. The magnetic forces of the device can damage the information of the listed items.
  • Page 26 FCC compliance information This device complies with Part 15 of the FCC`s Rules. Operation is subject to the following two Conditions: This device may not cause harmful interference, and This device must accept ant interference received, including interference that may cause undesirable operation.
  • Page 27 Most compliance for this requirement is stated from the specification of the frequency generation portion of the device and not necessarily through additional testing. Hereby, Bluebird Inc. declares that thisCT280 is in compliance with the essential require - ments and other relevant provisions of directive 1999/5/EC.
  • Page 28: Warranty And Support

    The replacement shall be equivalent to a new product in the aspect of performance. • Warranty of Bluebird is valid in the countries where the Bluebird products are distribut- ed by Bluebird. (Contract for additional warranty service like field service) •...
  • Page 29 • Do not intentionally damage the label on the product. • Damaged label may result in a disadvantage to the customer. • When you return the product to Bluebird for service, please put the product in a pro- tective box.
  • Page 30 Charged services • If it is not a default, it will be charged when requesting for after-sales service. - Service request due to inappropriate use of the customer - Loss of a PIN number - Use of programs that might effect the program (over-clock, forceful changes in the input of the system, personal developments) •...
  • Page 31 User Manual BLUEBIRD Copyright (C) 2017 Bluebird Inc. All rights reserved www.mypidon.com...

Table of Contents