An Error Occurs - Canon PIXMA G2160 Online Manual

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An Error Occurs

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer
screen. For some errors, the Alarm lamp and the ON lamp flashes alternately. Check the status of the
lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause
2 flashes
Machine is out of paper or paper does not feed.
3 flashes
Paper is jammed in paper output slot or in rear tray.
4 flashes
Cartridge is not installed properly.
5 flashes
Print head may be damaged.
Cartridge cannot be recognized.
Appropriate cartridge is not installed.
7 flashes
Cartridge is not installed in correct position.
More than one cartridge of the same color is installed.
8 flashes
Ink absorber is almost full.
9 flashes
Protective material or tape may still be attached to cartridge holder.
14 flashes
Cartridge cannot be recognized.
15 flashes
Cartridge cannot be recognized.
Support Code Corresponding to Number of Alternate Flashes of ON Lamp
and Alarm Lamp
Example of 2 times flashing:
544
Support Code
1000
1300
1470
1403
1471
1476
1474
1475
1700,
1701
1890
1473
1472

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