Troubleshooting
Frequently Asked Questions
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Printing Does Not Start
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Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
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An Error Occurs
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Print Results Are Unsatisfactory
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Message Appears
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Cannot Install MP Drivers
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Paper Jams
Examples of Problems
Machine Does Not Move
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Power Does Not Come On
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Power Shuts Off By Itself
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Printing Does Not Start
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Paper Jams
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Scanning Problems
• Scanning Problems (Mac OS)
Cannot Set Correctly
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Cannot Connect to Computer Properly
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Cannot Install MP Drivers
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Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
Print/Scan Results Are Unsatisfactory
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Printing Does Not Start
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Copying/Printing Stops
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Print Results Are Unsatisfactory
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No Ink Comes Out
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Paper Jams
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Paper Does Not Feed Properly/"No Paper" Error
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Scan Results Are Unsatisfactory
• Scan Results Are Unsatisfactory (Mac OS)
Error or Message Appears
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An Error Occurs
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Message Appears
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List of Support Code for Error
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IJ Scan Utility Error Messages
• IJ Scan Utility Error Messages (Mac OS)
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ScanGear (Scanner Driver) Error Messages
• Scanner Driver Error Messages
(Windows)
(Windows)
(Windows)
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