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Managing Modems (Cisco IOS 12.1)—Describes configuration and troubleshooting tasks for dial
access environments.
http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121cgcr/dialts_c/dtsprt2/dcdm
odmg.htm
Modem Management Commands (Cisco IOS 12.1 and 12.0)—Provides two lists of Cisco IOS
modem commands used for configuring and troubleshooting modems.
http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121cgcr/dial_r/drdshom.htm
http://www.cisco.com/univercd/cc/td/doc/product/software/ios120/12cgcr/dial_r/drprt1/drmodmgt
.htm
CiscoWorks 2000 Documentation Set—A collection of configuration guides and reference manuals.
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/index.htm
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services
to Cisco's customers and business partners. CCO services include product information, product
documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes,
brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide Web
(WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and
it is excellent for quick access to information over lower bandwidths. The WWW version of CCO
provides richly formatted documents with photographs, figures, graphics, and video, as well as
hyperlinks to related information.
You can access CCO in the following ways:
WWW: http://www.cisco.com
WWW: http://www-europe.cisco.com
WWW: http://www-china.cisco.com
Telnet: cco.cisco.com
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following
terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up
to 28.8 kbps.
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional
information, contact cco-team@cisco.com.
If you are a network administrator and need personal technical assistance with a Cisco
product that is under warranty or covered by a maintenance contract, contact the Cisco
Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To
obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800
553-6387, 408 526-7208, or cs-rep@cisco.com.
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