Do you have a question about the Stoelting E131-I2 and is the answer not in the manual?
Questions and answers
Rachel L Burnett
May 30, 2025
Why is my ice cream not freezing
1 comments:
Mr. Anderson
May 30, 2025
The Vollrath E131-I2 ice cream machine may not be freezing due to the following reasons:
1. No mix in hopper – Add mix to the hopper. 2. Mix inlet regulator is plugged – Clean the mix inlet regulator. 3. Drive motor overload tripped. 4. Refrigeration problem – Check the system or contact service. 5. Auger is assembled incorrectly – Remove mix, clean, reassemble, sanitize, and freeze down. 6. CutOut Consistency setting is too low – Adjust the CutOut Consistency.
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A Few Words About Safety Safety Information Safety Alert Symbol: Read and understand the entire manual before This symbol Indicates danger, warning or caution. operating or maintaining Stoelting equipment. Attention is required in order to avoid serious personal injury. The message that follows the symbol contains This manual provides the operator with information important information about safety.
Section 1 - Description and Specifications DESCRIPTION The Stoelting E131-I2 and F131-I2 counter-top machines are gravity fed. The machines are equipped with the IntelliTec2™ control which provides a uniform product. The machines are designed to operate with almost any type of commercial soft serve or non-dairy mixes available, including: ice milk, ice cream, yogurt, and frozen dietary desserts.
Section 2 - Installation Instructions SAFETY PRECAUTIONS A. TOOLS NEEDED • Level Do not attempt to operate the machine until the safety precautions and operating instructions in this manual are • Screwdrivers and wrenches read completely and are thoroughly understood. •...
In air cooled machines correct ventilation is required. 2.4 INTELLITEC2™ SETUP The right side of the machine is the air intake and Disassemble, clean, lubricate and assemble the left side is the discharge. Both sides must have 3” machine following the steps in Section 3. Train store clearance.
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After the password is accepted, use the arrows to C. SETTING TIME AND DATE move the cursor to the Modify Settings option and Press the right arrow button. press the SEL button. Then move the cursor to the Move the cursor to the Modify Settings option and User Preferences and press the SEL button.
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Adjust the product consistency by increasing or decreasing the Consist Offset settings. These settings are under the Modify Settings - Basic Settings menu. Adjust the settings as follows: • If the product is too soft, increase the CutIn Consist Offset. •...
Section 3 - Initial Set-Up & Installation OPERATOR’S SAFETY PRECAUTIONS 3.2 OPERATING CONTROLS AND INDICATORS SAFE OPERATION IS NO ACCIDENT; observe these rules: Before operating the machine, it is required that the op- erator know the function of each operating control. Refer Know the machine.
Press the Clean button. After about 5 minutes open the spigot to drain the mix. Press the Clean button to stop the auger. Fill the hopper with 2 gallons (8 liters) of cool tap water. Optional: Use detergent solution instead of tap water to make cleaning the parts easier after disassembly.
Remove all o-rings from parts by first wiping off the 3.5 CLEANING DISASSEMBLED PARTS lubricant using a clean towel. Then squeeze the Disassembled parts require complete cleaning, sanitizing o-ring upward to form a loop. Roll the o-ring out of and air drying before assembling. Local and state health the groove.
NOTICE Install the remaining plastic flights, push the auger into the freezing cylinder and rotate slowly until the The United States Department of Agriculture and auger engages the drive shaft. the Food and Drug Administration require that lubri- cants used on food processing equipment be certi- Apply a thin layer of sanitary lubricant to the inside fied for this use.
When sanitizing the machine, refer to local sanitary regula- • Adjustable Carburetor: install with the bend on the tions for applicable codes and recommended sanitizing regulator towards the right. Install the insert and products and procedures. The frequency of sanitizing turn it to the proper flow rate position depending must comply with local health regulations.
The machine dispenses product at a reasonable draw rate. If the machine is overdrawn, the result is a soft product or a product that will not dispense at all. If this occurs, allow the machine to run for approximately 30 seconds before dispensing more product.
Section 4 - Maintenance and Adjustments 4.2 PREVENTATIVE MAINTENANCE This section is intended to provide maintenance personnel with a general understanding of the machine adjustments. It is recommended that a preventative maintenance It is recommended that any adjustments be made by a schedule be followed to keep the machine clean and qualified person.
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For water-cooled machines that are left in unheated buildings, or buildings subject to freezing, the water must be shut off and disconnected. a. Disconnect the water inlet fitting. The fitting is located at the rear of the machine. b. Press the PUSH TO FREEZE button to run the compressor for 2 - 3 minutes which opens water valve (temporarily place the front door on the machine for the compressor to run).
Section 5 - Troubleshooting ERROR CODES Error Code 3 - Run Time The Run Time Error (E3) occurs when the compressor When the machine experiences a problem, one of the runs continuously for an extended period. This error is following error codes is displayed on the control panel. generally caused by very low mix levels in the hopper or Each error code directs you to the system location of the from product breakdown.
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Error Code 6 - Hopper Sensor (single hopper machines) Error Code 11 - Prime Error The Hopper Sensor Error (E6) does not occur on this The Prime Error (E11) does not occur on the machine. machine. Error Code 12 - Left Hopper Sensor Error Code 7 - Drive Motor The Left Hopper Sensor Error (E12) indicates a failure of If the control panel displays a Drive Motor Error (E7), the...
5.3 TROUBLESHOOTING MACHINE PROBLEM POSSIBLE CAUSE REMEDY Power to machine is off. Supply power to machine. Machine does not 2 Freeze-up (auger will not turn). 2 Turn machine off for 15 minutes, then restart. run. 3 Front door not in place. 3 Assemble front door in place.
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Operators Manual #513674 E131-I2 & F131-I2 Model Machines...
Section 6 - Replacement Parts DECALS & LUBRICATION Quantity Part Description E131-I2 F131-I2 C-1000-26C Decal - Made In USA 208135 Brush - 4” x 8” x 16” (Barrel) 208380 Brush - 1/4” x 3” x 14” 208401 Brush - 1” x 3” x 10” 208467 Brush - 3/8”...
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Do you have a question about the Stoelting E131-I2 and is the answer not in the manual?
Questions and answers
Why is my ice cream not freezing
The Vollrath E131-I2 ice cream machine may not be freezing due to the following reasons:
1. No mix in hopper – Add mix to the hopper.
2. Mix inlet regulator is plugged – Clean the mix inlet regulator.
3. Drive motor overload tripped.
4. Refrigeration problem – Check the system or contact service.
5. Auger is assembled incorrectly – Remove mix, clean, reassemble, sanitize, and freeze down.
6. CutOut Consistency setting is too low – Adjust the CutOut Consistency.
This answer is automatically generated