Troubleshooting Guide - Haier XQG65-11SU User Manual

Troubleshooting Guide

Before contacting the after-sales service, see if you can solve the problem yourself
with the help of the Troubleshooting Guide.
Fault
The washing machine
does not function
The washing machine
does not fill with water
The water supply and
draining do not stop
The washing machine
does not drain
Strong vibration
during spinning
The machine stops before
completing the wash cycle
Excessive foam
in the drum
Possible Cause
Poor connection to power supply
Power failure
The door is not properly closed
The machine has not been switched on
The water is not turned on
The water pressure is less than 0.05MPa
The inlet hose is kinked
Water supply failure
The program knob is not properly set
The door is not properly closed
Check that the height of the water hose is
less than 80cm
The drain hose is blocked
The drain hose end is less than 100cm
above the floor level
Some packing bolts have not been removed
The washing machine is positioned on an
uneven surface
Water or electricity failure
The detergent is not a low foam type
Excessive detergent has been used
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