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provides valuable reports of installed hardware and software by using
information that is collected from the systems by ESA. Reports are available for any
system that is associated with the customer's IBM ID. Premium Search combines the
function of search and the value of ESA information, providing advanced search of the
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Service Event Manager
The Service Event Manager (SEM) allows the user to decide which of the Serviceable Events
are called home with the ESA. It is possible to lock certain events. Some customers might not
allow data to be transferred outside their company. However, after the SEM is enabled, the
analysis of the possible problems might take longer.
The SEM can be enabled by running the following command:
chhmc -c sem -s enable
You can disable SEM mode and specify what state in which to leave the Call Home feature by
running the following commands:
chhmc -c sem -s disable --callhome disable
chhmc -c sem -s disable --callhome enable
You can do the basic configuration of the SEM from the HMC GUI. After you select the
Service Event Manager, as shown in Figure 4-5, you must add the HMC console.
Figure 4-5 HMC selection for Service Event Manager
Chapter 4. Reliability, availability, and serviceability
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