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266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM
Troubleshooting
Is the Notebook Overheated?
It is normal for the notebook to feel warm to the touch while it is
in use. But if the notebook feels extremely warm, it may be
overheating because a vent is blocked. Overheating can cause the
notebook to become unresponsive. Vents are on the rear panel,
right side, and underside of the notebook.
If you suspect that overheating could be causing the problem,
allow the notebook to cool to room temperature. Then:
I
Use the notebook on a hard surface, not on a soft surface. A
rug, pillow, or thick clothing could block the underside vent.
I
Be sure that the rear panel and right side vents are not
blocked by hard surfaces, such as an adjoining optional
printer, or by fabrics such as bedding or thick or loose
clothing.
Is the System Unresponsive?
If the system has stopped responding and you are unable to use
normal Windows shut down procedures:
1. Press
ctrl+alt+delete.
❏
In Windows 2000 Professional, select the Shut Down
button, press the down arrow beside the What Do You
Want The Computer To Do field until Restart or Shut
Down is displayed, then select the OK button.
❏
In Windows XP Home or Windows XP Professional,
select the Turn Off Computer button, then select the
Turn Off button.
2. If you are unable to shut down the notebook with
ctrl+alt+delete,
3. If you are unable to turn off the notebook with the power
button, remove the battery pack and disconnect the notebook
from external power.
3–4
Then:
press and hold the power button for 4 seconds.
Getting Started
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