Page 1 Presario Mobile Internet PC Beyond Setup Guide 800 Series...
Page 2 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
Page 3: Table Of Contents
CONTENTS Chapter 1 Introduction ......1-1 Where Can I Find Information? ....1-2 Printed Documents .
Page 4 Left Panel ........2-6 Components on Left Side ....2-6 Diskette, and CD, DVD, or CD-RW Drive for Left Side .
Page 5 Storage Drives ....... 3-12 Identifying Your Storage Drives ....3-12 Using the Diskette Drive .
Page 6 Audio CDs and Video Discs ..... 5-5 Playing Audio CDs ......5-5 Playing Non-DVD Video Discs .
Page 7 Chapter 7 Caring for Your Battery ..... .7-1 Battery Care ....... . . 7-2 Using the Battery .
Page 8 System Support ......8-10 Compaq Diagnostics ..... . . 8-10 System Record .
Page 9 Solution Tables ....... 9-9 Audio and Video ......9-9 Battery and Power .
Page 10 PC B ONTENTS VIII RESARIO OBILE NTERNET EYOND ETUP UIDE 800 S ERIES...
Page 11: Chapter 1 Introduction
Introduction Congratulations! As the owner of a new Presario Notebook In This Chapter computer, you have joined the world-wide community of mobile computer users. Once your Notebook is set up and connected to the Internet, you can explore vast regions of information, Where Can I Find entertainment, and services online.
Page 12: Where Can I Find Information
Your new Presario Notebook computer came with printed Information? documents containing helpful reference information. If you have access to the Internet, you can also view these and other documents on the Compaq Web site at This section describes www.compaq.com/mypresario. the documentation that came in the box with Note: Additional documents to those described here may vary per region.
Page 13: Warranty Certificate
Notebook. Warranty Certificate The warranty details the Compaq commitment to service during the warranty period. Keep the warranty certificate in a safe place for future reference. Presario Operating System Manual The Presario Operating System Manual explains how to ®...
Page 14: Symbols And Graphics
Symbols and Symbols Graphics The following words and symbols have special meaning in this guide and in the electronic documentation: Important information that may help you to solve a problem. Helpful hints that make using your Notebook easier and faster. Another document or another page in this document that has related information.
Page 15: Safety
Safety Disconnecting Your Notebook from the Power Source To shut down your Notebook properly, complete the following steps: To reduce the risk of electric 1. Close all open programs. shock and damage to the equipment, read the Safety and 2. On the Windows taskbar, click Start, then click Comfort document.
Page 17: Front Of Your Presario Notebook
Your Notebook at a Glance Before you begin using your new Presario Notebook, you’ll want In This Chapter to look at some of the basic components. Front of Your Presario Notebook, 2-2 Left Panel, 2-6 Right Panel, 2-7 Back Panel, 2-8 Underside, 2-9 To open your new Notebook, slide the 1 Display Release Latch and gently lift the lid up.
Page 18: Components On Front
Front of Components on Front Your Presario Notebook Open the front of your Notebook and take a look at these components: • Common Features • Internet Zone Buttons and Lights • Battery and AC Power Lights • Function Keys Microphone Scroll Button “Turning Your Notebook On Keyboard...
Page 19: Lower Front Panel
Lower Front Panel Volume Down Button Headphone Jack Volume Up Button AC Adapter Light Microphone Jack Battery Charging Light “Reprogramming the Internet Internet Zone Buttons and Lights Zone Buttons” later in this guide to learn how to program these buttons to suit your needs.
Page 20 Internet. It connects you to a personalized Web page filled with local weather, news, sports, and financial information. À My Presario Connects instantly to Compaq for product information, helpful hints, performance updates, service, and more. Retail Central Provides instant connection to your Notebook store and a variety of leading consumer companies.
Page 21: Function Keys
Function Keys The following keys have already been assigned: Button Description User programmable favorite launch key User programmable favorite launch key Switches between the display and external monitor in the following order: • Display • External Monitor • Display and External Monitor Sleep Audio mute Display on/off...
Page 22: Left Panel
Left Panel Components on Left Side Take a look at the left side of your Notebook. This is where the USB ports, CD, DVD, or CD-RW drive port, modem and Ethernet ports, 1394 port and PC card slot are located. USB Port Ethernet Port CD, DVD, or CD-RW Drive Port...
Page 23: Right Panel
Right Panel Components on Right Side Take a look at the right side of your Notebook. This is where the AC adapter connector and IR port are located. Air Vent AC Adapter Connector IR Port PC B RESARIO OBILE NTERNET EYOND ETUP UIDE...
Page 24: Back Panel
Back Panel Components on Back Take a look at the back of your Notebook. This is where you connect an external monitor. “Attaching Hardware Devices” later in this guide for more External Monitor (VGA) Port Security Slot information on attaching external devices.
Page 25: Underside
Components on Underside Here’s what’s on the underside of your Notebook. This is where the memory compartment and battery are located. Before calling Compaq Customer Support you will need the serial number from the underside of your Notebook. Battery Microsoft COA...
Page 27: Chapter 3 Using Your Notebook
Using Your Notebook Your Presario Notebook computer is designed for easy setup, In This Chapter use, and upgrading. In this chapter, you’ll become familiar with your Notebook features. Power On!, 3-2 TouchPad, 3-6 Display Options, 3-9 Internet Zone Buttons, 3-11 Storage Drives, 3-12 Communication Feature, 3-14...
Page 28: Power On
Notebook. Notebook. Use only the Ä Compaq adapter that came Caution: High voltages can enter your Notebook through the with your Notebook or a phone line connected to the modem. To protect your Notebook Compaq replacement part.
Page 29: Turning Your Notebook On And Off
Note: You should only press and hold down the Power button to shut down your Notebook if it is locked up or not responding. Compaq does not recommend that you turn off your Notebook using this method under normal circumstances. To turn off your Notebook properly, refer to the procedure above.
Page 30: Using Battery Power
60 °C (140 °F). Replace only 1. Save your files. with the Compaq battery pack specified for your Notebook. 2. If the AC adapter is not connected, turn off your Notebook. 3. Unlock the Battery Stopper.
Page 31: Optimizing Processor Speed
AC power is disconnected. Note: If you will not be using your Notebook for an extended period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery while your Notebook is not in use.
Page 32: Touchpad
TouchPad Using the TouchPad Instead of a Mouse Just like the mouse, the TouchPad In this section you’ll learn lets you draw lines or point to items how to select, click on the Windows desktop. Try and double-click with dragging the pointer across the the TouchPad: screen by gently dragging your •...
Page 33: Tapping And Double-Tapping
Tapping and Double-Tapping Your TouchPad has a Tapping feature that works like the left To get additional help for mouse button. If enabled, you can tap once on the TouchPad setting advanced TouchPad to select an object and tap twice to double-click. π...
Page 34: Edge Motion
Edge Motion Edge Motion allows you to continue to scroll once your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on Edge Motion, complete the following steps: 1.
Page 35: Display Options
2. Double-click Display to open the Display Options dialog Your Notebook’s display is box, and then click the Settings tab. already set to its optimal resolution. Compaq recommends changing the resolution setting only if you encounter problems. 3. Under Screen area, click the resolution slider and drag it to the desired resolution.
Page 36: Adjusting Brightness
Adjusting Brightness If your display is too faint or too bright, the brightness controls may not be set properly. To correct this condition, complete the following steps: 1. On the taskbar, click Start, point to Settings, and then click Control Panel. You can also adjust the 2.
Page 37: Internet Zone Buttons
Internet Zone Reprogramming the Internet Zone Buttons Buttons You can reprogram the Internet Zone buttons to reflect your personal preferences. The Internet Zone buttons, located above your To reprogram your Internet Zone buttons, complete the Notebook’s keyboard, following steps: automatically connect 1.
Page 38: Storage Drives
To determine your drive letters, complete the following steps: 1. From the Windows desktop, Local Diskette _______ double-click the Hard Drive On select models, Compaq My Computer icon. provides a back-up utility æ The icons for each drive (or system save) that allows...
Page 39: Using The Diskette Drive
Using the Diskette Drive Connecting the Diskette Drive To use the diskette drive, connect the cable of the diskette drive to any one of the USB port on the left side of you Notebook. Inserting and Ejecting a Diskette To insert a diskette into the diskette drive, hold the diskette with the label facing up and the arrow on the diskette pointing towards the drive, and gently push the diskette into the drive.
Page 40: Communication Feature
Using the Modem Communication Feature You can use the internal modem for data transfer and fax communication. In this section: To connect the internal modem to the telephone line, complete • Using the Modem the following steps: • Using the LAN 1.
Page 41: Using The Lan
Using the LAN You can use the 10/100 Base-T LAN module to connect your Notebook to a network. To connect the LAN module to the network, complete the following steps: 1. Turn off your Notebook. 2. Attach the provided core to the LAN cable before connecting the cable.
Page 42: Infrared Feature
Infrared Connecting an IR Device Feature You can wirelessly transfer data with an IR device through the IR port on the right side of your Notebook. In this section: To connect your Notebook with an IR device, complete the • Connecting an IR following steps: Device...
Page 43: Security
1. Press the Power button to turn on your Notebook. any point within the setup returns your Notebook to the 2. After the Compaq logo is displayed, a cursor is shown default settings. in the upper right corner of the screen for a few seconds.
Page 44 Ä Caution: Write your password down in a secure location. If you forget or lose your password, a Compaq service technician must reset your Notebook for you to be able to access your files. 6. Move to Password on boot using the + or − keys to select Enable.
Page 45: Chapter 4 Common Tasks
Common Tasks Now that your Presario Notebook computer is set up and In This Chapter running, you may want to explore and learn about some of the common tasks performed by your Notebook. Anti-Virus Software, 4-2 Software and Hardware, 4-4 PC B RESARIO OBILE...
Page 46: Anti-Virus Software
Notebook and then spreads from one file to another. Viruses can damage data, cause computers to malfunction, Compaq provides anti-virus and display annoying or offensive scanning and free software messages. Some viruses may go...
Page 47: Recognizing A Computer Virus
Recognizing a Computer Virus A computer virus is a program that damages or erases files or programs. Your Notebook can become “infected” with a virus when you open a contaminated program or file. Some signs indicating that your Notebook may be infected include: •...
Page 48: Software And Hardware
Software and Adding and Removing Software Hardware Software can be installed from a CD, a diskette, or downloaded from a Web site. Many software CDs automatically begin the Discover how easy it is to installation process when placed in the CD drive. If you have add and remove software, software that does not automatically begin the installation attach new hardware...
Page 49: Installing A Downloaded Program File
Installing a Downloaded Program File To install a program file that you have downloaded from the Internet to your hard drive, complete the following steps: Check the downloaded program file for viruses 1. Terminate your Internet connection. before installation. 2. Close all programs. 3.
Page 50: Attaching Hardware Devices
Attaching Hardware Devices To install a new hardware device such as a printer or gamepad to your Notebook, complete the following steps: 1. Turn off your Notebook. 2. Connect the device to your Notebook according to the instructions that come with it. 3.
Page 51 3. Select Specify a location. If C:\WINDOWS\OPTIONS\CABS is not displayed in the drop-down box, select it from the drop-down list or type it in the box and click Next. The Wizard begins installing the necessary files and drivers for the new hardware. 4.
Page 53: Chapter 5 Using The Cd Or Dvd Drive
Using the CD or DVD Drive Who would ever have thought that In This Chapter your home entertainment center could fit in your lap or on a desktop? Your Presario Notebook CD or DVD Drive, 5-2 computer allows you to listen to your favorite music and (on select Audio CDs and Video models) watch your favorite...
Page 54: Connecting The Cd Or Dvd Drive
CD or DVD Drive Connecting the CD or DVD Drive To connect the CD or DVD drive to your Notebook, complete This section covers: the following steps: • Connecting the CD or 1. Turn off your Notebook. DVD Drive 2. Connect the cable of the CD or DVD drive to the CD or DVD •...
Page 55: Removing A Disc
3. Place the disc, label side up (unless it is a double-sided DVD), into the round area of the tray. Gently press the disc down onto the center spindle of the tray until the disc snaps into place. Ä Caution: Before closing the disc tray, ensure that the disc snaps onto the spindle in the center of the tray.
Page 56: Manually Ejecting A Disc
Manually Ejecting a Disc If you need to eject a disc when the power is off, complete the following steps to eject the disc manually: 1. Make sure the power is off and any external power sources are disconnected. 2. Insert a small rod or pin, such as a paper clip (approximately 1/16 inch in diameter and at least 3/8 inch in length) into the Manual Eject Hole and push firmly as shown in the figure above.
Page 57: Audio Cds And Video Discs
To play an audio CD, insert the disc into the CD or DVD drive. In this section you’ll learn After a few seconds the Compaq how to play audio and video CD Player opens and the disc discs with your Notebook.
Page 58: Playing Non-Dvd Video Discs
Playing Non-DVD Video Discs To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1. On the Windows taskbar, click the Start button, point to Programs, Accessories, Entertainment, and then click Windows Media Player.
Page 59: Dvds
Play button on the Status panel on the type of media being played. the front of your Notebook. The Compaq DVD Player control panel opens and playback begins. For the best playback quality, close all other applications in the background while playing a DVD.
Page 60 On-Screen Controls The on-screen controls allow you to quickly and easily access the features of the DVD Player. The table below provides you with button identifications and descriptions to help you operate the player. Button Title Description Open Displays a list of files for playback. ≤...
Page 61 Button Title Description Root Menu/ Shows what is available on the DVD for playback. Resume Displays or changes subtitles viewed on the window. Change This feature is allowed only for DVD content with Subtitle subtitles. This feature is available only when the content allows changes to the audio track.
Page 62 Setting the Play Features The DVD Player has two modes or play settings: the DVD mode and the File mode. Use the DVD mode to play a standard DVD. Use the File mode to play movie or MPEG files. To play content from the File mode, complete the following steps: 1.
Page 63: Using "Regionalized" Dvds
If your Notebook offers the option to change region settings, complete the following steps: 1. Insert a DVD disc into the DVD drive. The Compaq DVD Player control panel opens automatically. 2. Click the DVD Options icon on the lower left corner of the player.
Page 64 To change the DVD drive region setting, complete these steps: You can only change the region 1. With a DVD disc in the drive, open the Compaq DVD Player. code for the DVD drive five times. The fifth setting change 2.
Page 65: Video Display Options
Video Display Showing and Hiding the DVD Panel Options To hide the DVD Player panel, click anywhere outside the DVD control panel. You already know how to play DVDs and video CDs. To view the DVD Player control panel when the DVD Content This section shows you Picture window is set to full-size, move the cursor to the edge how to adjust the display...
Page 66: Cd-Rw Basics
CD-RW Basics Installing Adaptec Easy CD Creator™ 4 (available on select models) If your Notebook has a CD-RW drive, you can Insert the Adaptec Easy CD Creator 4 disc into the CD-RW create your own audio drive and complete the following steps to install the Adaptec and data CDs.
Page 67 5. When prompted, insert the Adaptec Update Diskette if one was provided with the Adaptec Easy CD Creator software. Follow the on-screen instructions to continue the installation. Note: If an Adaptec Update Diskette did not come with the software, click Skip and follow the on-screen instructions to continue installation.
Page 68: Using Adaptec Easy Cd Creator 4
Using Adaptec Easy CD Creator To access the main menu of the Adaptec Easy CD Creator 4, After installation of Adaptec from the Windows taskbar click Start, point to Programs, then Easy CD Creator 4, you will to Adaptec Easy CD Creator 4, and then click Create CD. be prompted to restart your The Adaptec main menu is displayed.
Page 69: Creating Data Cds
Easy CD Creator prompts you to reinsert the To test the drive performance, appropriate music CD for the track being recorded. Compaq recommends using the Emulate Only option (located in the Options window) when Creating Data CDs...
Page 70 4. To open a Data CD Layout, click the small arrow next to the New button on the toolbar. Select Data CD from the drop-down list and a Data CD Layout opens. 5. Insert a blank CD into your CD-Recorder. 6.
Page 71: Preventing Buffer Underrun Errors
CD Copier The CD Copier is used to back up almost any kind of CD. Easy CD Creator is designed To make a backup copy of a CD, complete the following steps: to assist you in reproducing material for which you own the 1.
Page 72: Accessing Easy Cd Creator 4 User Information
• Open the Systems Properties dialog box by clicking System from the Control Panel. Click the Device Manager tab and ensure that Allow Disconnect is set for both the CD-Recorder and the hard disk. • Do not attempt to record CDs from files on a network. If the desired files are on a network, copy them to your local hard disk before recording the CD.
Page 73: Chapter 6 Let's Go Surfing
Let’s Go Surfing “Surfing the Web”can be a In This Chapter wonderful way to use and enjoy your Notebook. Surfing offers new opportunities daily for shopping, Basic Concepts, 6-2 education, news, entertainment, research, and education. Browsers, 6-7 Possibilities abound on the Web. Search Engines, 6-9 This chapter helps you discover them.
Page 74: Basic Concepts
Basic Concepts The World Wide Web is part of the Internet. Several decades ago, the U.S. military began developing the Internet. It wasn’t long before academic and industrial researchers began using it to This section helps you share data. answer these questions: Vast Numbers of new computer users stimulated Internet growth •...
Page 75: What Is The World Wide Web
A network can link multiple computers. For example, a large company could link all its computers within a single network. On a higher level, networks can link to other networks. In fact, huge numbers of networks are linked worldwide to form the Internet.
Page 76 Web Sites and Web Pages World Wide Web information is grouped in Web sites that are home to one or more Web pages. Web pages can provide text, graphics, animation, audio, and video to your computer. Hyperlinks Many Web pages include hyperlinks, also known as links, Hyperlinks make it easy to that transport your search at the...
Page 77 Surfing the Web Using your computer to tour the World Wide Web is called surfing the Web. Sometimes you’ll just be looking to see what’s there. At other times, you’ll be looking for something specific. Internet Address (URL) A Web site has an Internet address that tells your computer how to find it.
Page 78 Once you access the Internet, you can use a search engine to searching on the Internet. begin searching for information. You can choose from many search engines on the Internet. To access one of these search engines, type in a URL, such as www.compaq.com. take URLs you to the requested site.
Page 79: Browsers
Browsers What is a Browser? A Web browser is a program that allows you to see Web sites on This section covers the the Internet. following: Your computer’s browser performs four basic tasks. When you • What is a Browser? provide a Web site’s URL, your browser will: •...
Page 80 To begin surfing the Internet with Microsoft Internet Explorer, complete either of the following: • From the Windows desktop, double-click the Internet Explorer icon. Microsoft Internet Explorer • From the Windows taskbar, click the Start button, point to has an extensive Help section Programs, and then click the Internet Explorer icon.
Page 81: Search Engines
Search Engines Choosing a Search Engine Many different search engines exist This section will help you on their own Web sites. Each one perform the following tasks: keeps a list, or database, of • Choosing a Search registered Web sites. The search Engine engine’s master list includes a description and Internet address for...
Page 82: Using A Search Engine
2. Enter the following URL into the Address box of your Web the Internet. browser: www.altavista.com. 3. Enter Compaq in the box next to Find this. 4. Click Search. Your browser should display numerous links to different Compaq Web sites.
Page 83: Searching On The Web
If you know the URL of the Web site you want to visit, type it directly into the Address box of your Web browser. For example, Check your browser’s Help you can visit the Compaq Web site by typing the following URL files for specific information on using your Favorites folder.
Page 84: Accessing Files From The Internet
Accessing Files from the Internet Accessing files from the Internet can be as simple as the push of a button. You may want to access files such as software upgrades and patches, videos, music, the latest news, or up-to-date virus- detection files.
Page 85: Chapter 7 Caring For Your Battery
Caring for Your Battery When you’re on the go, AC wall outlets are not always available In This Chapter and sometimes you’ll want to use battery power. This chapter shows you how to maintain and recharge your battery properly Battery Care, 7-2 so that your Presario Notebook computer has the power necessary to continue running.
Page 86: Battery Care
60 °C (140 °F). Replace only with the Compaq battery pack specified for your Notebook. “Using the Battery” earlier in this guide for inserting, removing, and charging your battery.
Page 87: Recycling The Battery
Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system You may store your battery or returning them to Compaq, your authorized Compaq partners, within the following or their agents.
Page 88: Battery Calibration
Battery Calibrating the Battery Calibration You may notice that the battery gauge does not correctly display All batteries lose their the battery charge level when you charge if they have not first receive your Notebook, or if been used for a long you have not used your Notebook period of time.
Page 89 5. Click the Power Schemes tab. 6. From Running on Batteries column: a. In the Turn off Monitor drop-down list, select Never. b. In the Turn off Hard Disk drop-down list, select Never. You can use your Notebook c. In the System Standby drop-down list, select Never. while the battery is draining or charging.
Page 90: Maximizing Battery Operating Time
Over time, all batteries lose the ability to operate at full capacity and the battery will have to be replaced. To purchase a new battery, contact your Compaq-authorized dealer or access the Compaq Web site at: www.compaq.com/athome. Maximizing Battery Operating Time The battery operating time depends on your power management settings.
Page 91: Fixing A Low-Battery Condition
10 percent of its power remaining. This section of “Caring for Notebook for an extended Your Battery” will show you how to correct a low-battery period of time, Compaq condition and what to do if your Notebook loses all battery power. recommends that you...
Page 92 Replace the Drained Battery with a Charged One If you cannot connect the AC adapter but you have a charged battery, you can change to battery Once your Notebook has power and continue working. To entered Hibernation mode, replace the drained battery with a it will not turn on until it is charged one, complete the plugged into an AC adapter...
Page 93: Power Management
Power Saving Energy Management Congratulations! You are no longer a “new user”. Now you know how to use some of the fun, basic functions of your new Presario Notebook computer, like surfing the Web. Now, it’s time to learn about some advanced features, such as power management, Hibernation and Sleep modes.
Page 94 Starting and Ending Power Modes If you want to... Then... Result / Indicators ª Put your Notebook to Press the Fn+F4 keys. Power light blinks. sleep manually Or click the Start button on the Windows Taskbar, Shutdown, Your Notebook automatically then Standby.
Page 95 Service and Support Maintaining your Notebook by keeping it clean and keeping In This Chapter the vents free from dust promotes greater longevity and higher performance. If Notebook components are not cleaned periodically, the probability of system failure increases. Preventive Maintenance, 8-2 The information in this chapter provides helpful instructions for the maintenance and care of your Notebook.
Page 96: Chapter 8 Service And Support
Preventive Cleaning Your Notebook’s Exterior Ä Maintenance Caution: When you shut down your Notebook, the power turns off. However, some electrical currents may still be flowing through the This section covers: Notebook. To completely disconnect power from the Notebook, unplug the power and modem cables from the wall outlets and •...
Page 97: Cleaning The Display Screen
Cleaning the Display Screen The surface of your display screen may look fuzzy or smudged. You can use a soft, damp, lint-free cloth to wipe Foam swabs or cosmetic the screen clean. applicators are preferred to cotton swabs because If the display screen requires any additional cleaning, use an cotton can add rather antistatic screen cleaner or pre-moistened antistatic wipes.
Page 98: Caring For Your Presario Notebook
Caring for Your Presario Notebook Your Presario Internet Notebook is designed as a durable product. However, when you transport it, we recommend that Your Notebook is cooled by you put it in a portable notebook carrying case. To enhance the air that is drawn in through life of your system, follow these Do’s and Don’ts.
Page 99: Using Backup Devices
Backup Utilities Using Backup Devices To retrieve files that may have been lost or damaged, you should back up your files regularly to diskettes or other backup media. You can back up all the files on your Notebook or you can select specific files and folders.
Page 100: Hard Disk Errors
Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your temporary folder Compaq recommends using ScanDisk, using Disk Cleanup, • Deleting files created by other Windows tools and Defragmenting your hard drive at least once a week to •...
Page 101: Deleting Stored Files
Deleting Stored Files To free hard disk space, remove unused files stored on your hard disk by completing these steps: 1. Double-click the My Computer icon on your Windows desktop. 2. Right-click the disk that you want to free space on. 3.
Page 102: Hard Disk Space Management
Hard Disk Checking the Hard Disk Space Space In Windows, you can see a chart of the available hard Management drive space. To check your hard drive space, complete the following steps: This section covers: • Double-click the My Computer icon.
Page 103: Using The Recycle Bin
Using the Recycle Bin When you delete files from your Notebook, they are not You can also double-click on completely eliminated from your hard drive. They are the Recycle Bin icon and temporarily stored in a system folder referred to as the open the folder to select items Recycle Bin.
Page 104: System Support
System Support Compaq Diagnostics (available on select models) This section covers: Compaq Diagnostics provides an easy way to perform system • Compaq Diagnostics checks and diagnose problems. When you double-click the Compaq Diagnostics icon located in Control Panel, a •...
Page 105: Testing Equipment
Save button at the bottom of the window. The Error tab provides details about the errors detected, including error codes. These error codes reveal useful information that a Compaq technician uses to advise you on how to correct problems with your Notebook. PC B 8-11...
Page 106: System Record
Notebook. System Record highlights these changes in red. This allows you to isolate and diagnose possible problems with your Notebook. To access System Record, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support icon. ¬...
Page 107: Internet Support
The Internet Support icon allows you to access the Compaq You can also access Internet Service and Support Web page for your country. The Compaq Support through the Instant Service and Support Web page provides you with tools and Answer button (available on...
Page 109: Chapter 9 Solutions
In “Solution Tables,” you’ll find common problems described in detail and several solutions to try and fix the problems. If you can’t solve a problem yourself, we’ll show you how to contact Compaq Support for all the help you’ll need. PC B RESARIO...
Page 110: Basic Solutions
If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time. If a problem persists and you can’t resolve it, contact a Compaq Authorized Service Provider. Refer to your Warranty Statement for details.
Page 111: Frequently Asked Questions
Frequently General Questions Asked Q. Where can I find more information about my Notebook? Questions A. In the printed documentation that came with your Notebook. Also visit the Compaq support Web site at: • General Questions http://www.compaq.com/athome/support/serv_note.html • Display Questions •...
Page 112: Display Questions
Q. Why is my Notebook slow when not on the network or when coming out of Hibernation mode? A. If the internal Ethernet hardware (network card) is set up to connect to a network, Windows tries to access the network through the Ethernet hardware.
Page 113: Questions About Sound
Q. My display (monitor) is blank. What should I do? A. Your Notebook might be in either Sleep (Standby) or Hibernation mode. Try pressing any key to wake your Notebook from Sleep (Standby) mode. If this does not correct the problem, ª...
Page 114: Questions About Movies
Questions about Upgrades earlier in this guide for more information on Q. Can I download upgrades from the Compaq Internet site? charging the battery. A. Yes. You can download Compaq upgrades, called Softpaqs, such as video drivers, diagnostics, and flash ROM at: http://web14.compaq.com/falco/sp_list.asp...
Page 115: Error Messages
Q. Where do I get information about memory upgrades? A. See the following site: http://athome.compaq.com Error Messages Error messages are displayed on the screen to alert you when problems occur and when your input is required to resolve a problem.
Page 116 Q. I receive a non-system disk or disk error message. What is wrong? A. If you have a non-system or disk error message, check the following: • Check the diskette drive to see if you have a diskette in the drive.
Page 117: Solution Tables
Solution Tables Audio and Video In this section: Audio Symptom Problem Solution • Audio and Video No sound. Volume has been On the taskbar, click the • Battery and Power ÷ muted. Volume icon and clear the Mute check box. •...
Page 118 Video or Display Symptom Problem Solution Video is also referred to as Screen is blank. Screen saver Press the Spacebar or click is enabled. with the TouchPad. the display. Your Notebook is in Press any key. Sleep mode. This is identified when the ª...
Page 119: Battery And Power
Battery and Power Battery Symptom Problem Solution Battery gauge is Calibrate the battery. Refer not accurate. to “Calibrating the Battery” in this guide for details. Battery charging Battery needs Allow time for the battery to indicator does calibrating. return to room temperature. not appear and battery does not charge.
Page 120 Battery Symptom Problem Solution (cont’d) Battery is at the end Replace the battery. of its life. Refer to “Recycling the Battery charge Battery” in this guide for does not battery recycling information. last as long as expected. Your Notebook Volume is set too low Adjust volume if necessary.
Page 121 Power Symptom Problem Solution You forgot your Your Notebook will Take your Notebook to your power-on not start without local Compaq Authorized password. entering the Service Provider. power-on password. See the Warranty Statement for details. ª Your Notebook Power button on your...
Page 122 Power Symptom Problem Solution Your Notebook is Your Notebook has Restart your Notebook by not responding locked up. pressing CTRL+ALT+DEL to keyboard or keys simultaneously or hold ª TouchPad. down the Power button until your Notebook turns off. A program you are Verify that the program is using is not certified certified by Microsoft...
Page 123: Mass-Storage
Mass-Storage CD or DVD Drive Mass-Storage media include Symptom Problem Solution CDs, CD-RWs, DVDs, diskettes, and the hard disk. CD/DVD drive The disc is inserted Reinsert the CD with the label cannot read improperly. facing up and verify the disc is a disc or securely snapped down on takes too long...
Page 124 Diskette Drive Symptom Problem Solution Not reading A non-formatted Format the diskette using the drive: diskette is inserted. following steps: “Abort, Retry, 1. Double-click the Fail?” message My Computer icon appears. on the desktop. 2. Select the 3 1/2 Floppy (A:) drive. 3.
Page 125 Diskette Drive Symptom Problem Solution (cont’d) The wrong type of Check the type of drive Diskette drive diskette is you have and use the cannot read being used. correct diskette type. a diskette. Diskette drive Diskette is not Format the diskette by cannot save formatted.
Page 126 2. When the operation is complete, restart your Notebook. For further assistance call the Compaq Customer Support number for your region. “Non-system A diskette that does When drive activity stops, disk or disk not contain system remove the diskette and press error”...
Page 127: Game And Internet
Reconnect the modem, properly. verifying the telephone line to wall jack connection. Refer to the Compaq Easy Setup poster. Web browser is not Verify that your web browser set up properly. is installed and set up to work with your ISP.
Page 128 Internet Symptom Problem Solution If no dial tone is Verify that all telephone The TouchPad is your found, another handsets on the same line are Notebook’s mouse. Use your telephone handset on on the receiver. finger on the touchpad to direct the same line is not the cursor across the screen.
Page 129: Keyboard And Touchpad
Keyboard and TouchPad Keyboard and TouchPad Symptom Problem Solution Keyboard Program in use has Turn off your Notebook using commands stopped responding the TouchPad. or keystrokes to commands. 1. On the taskbar, click the are not Start button. recognized by 2.
Page 130 Keyboard and TouchPad Symptom Problem Solution (cont’d) Program in use has Turn off your Notebook using stopped responding your keyboard. Cursor does to commands. not respond. 1. Press the Ctrl and Esc keys simultaneously. 2. From the Windows Start menu, use the arrow keys to select Shut Down...
Page 131 Keyboard and TouchPad Symptom Problem Solution (cont’d) The TouchPad Restore default sensitivity TouchPad settings. Cursor does settings may not respond. 1. On the taskbar, click the need adjustment. Start button and point to Settings. 2. Click Control Panel and double-click Mouse. 3.
Page 132: Memory And Pc Card
Memory and PC Card Memory Symptom Problem Solution Insufficient All available memory Close one or more programs memory is used by open and retry. If this does not solve message is programs and the problem, restart Windows displayed. memory is needed for to recover additional memory.
Page 133 LS Compaq drive, or even a CD. See peripheral. bit The smallest possible piece of computer information—a single digit.
Page 134 A mistake in the design of computer software or hardware. Because of their complexity, many have minor bugs. As cable modem A modem that allows soon as the manufacturer becomes aware you to access the Internet via your of the problem, modifications are made cable television provider.
Page 135 Ctrl+Alt+Delete Pressing and holding settings, and you can designate the new down the Ctrl key, then the Alt key, settings as the default. and then the Delete key, simultaneously, defragmenting The rearrangement of to close a program that is locked (not files and unused space on your hard disk responding).
Page 136 A device that reads and sometimes Both single-sided and double-sided writes to storage media. Examples are the discs are available. CD drive, DVD drive, LS Compaq drive, diskette drive, and hard drive. driver Software that enables the operating system to recognize and operate devices...
Page 137 Ethernet The most widely-installed local files. Both MS-DOS and early versions area network technology. An Ethernet of Microsoft Windows used the term LAN typically uses coaxial cable or special directory (and subdirectories) for folder upgrades of twisted pair wires. The most (and subfolders).
Page 138 http:// (hypertext transfer protocol) This protocol commands the Web server to locate the Web site you requested and hard disk Internal storage media for transmit the Web site to your computer. permanent storage of system files, software, and data files. The hard disk hyperlink The embedded link to another consists of flat, round platters.
Page 139 You can insert extra memory (visit the JPEG (pronounced J-peg). A file format following website for more information for graphics, especially photographs, www.compaq.com/my presario). displayed on the Internet. It is easily identified by the file extension .jpg. See RAM. See also byte.
Page 140 microprocessor A silicon chip inside MIDI connector A connector on the back your computer that processes the of the computer for plugging in a instructions and data from input devices synthesizer keyboard. (such as the keyboard and mouse) and MIDI format A file format used to store communicates them to output devices electronic music sounds.
Page 141 MP3 The file extension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music navigate To move through a Web site or CD to one-half of its original size without online document by clicking the hyperlinks sacrificing sound quality.
Page 142 online To be communicating with another parallel port A connector on the back of computer through a modem or network. the computer for plugging in a parallel You are online when you log on and cable attached to a parallel device, such establish a connection.
Page 143 plug-and-play A feature, introduced program Software that you install on a with Windows 95, to simplify the use of computer for word processing, drawing, manipulating photos, reconciling your some peripheral devices. Once the device bank statement, calculating your taxes, has been installed (in accordance with the composing music, or playing games.
Page 144 right-click To push down and quickly information is off the screen. Click on one release the right mouse button to display a of the arrows to scroll the information into shortcut menu of the most commonly used view. commands for the item you clicked. See scroll mouse A mouse with a scroll pop-up menu.
Page 145 shareware Software you can try before surf To jump from place to place on the you buy. After a trial period, usually Internet, searching for topics of interest, by clicking hyperlinks. Instead of searching 30 days, the program uninstalls unless you for specific information, surfing is an pay for it You can download shareware undirected type of Web browsing.
Page 146 Web site and download URL (uniform resource locator) a software upgrade.) address of a Web site, such as www.compaq.com. video phone See Internet phone. USB port (universal serial bus port) virus A set of software instructions A connector for plugging in multiple, written to harm computers.
Page 147 Windows desktop The main screen you World Wide Web A system of Internet see when your computer completes startup. servers that support documents formatted in HTML. See HTML. The desktop displays icons (small pictures) that represent items in the operating system (such as My Computer and Recycle Bin), shortcuts to programs installed on your computer, and shortcuts to folders...
Page 149 NDEX Backup 8-5 devices 8-5 AC Adapter utilities 8-5 connecting 7-7 Basic components 2-1 troubleshooting 9-13 Battery AC Power 3-2 calibrating 7-4 plugging 3-2 care 7-2 unplugging 3-2 charging 3-5 using 3-3 charging time 7-6 Accessing checking 7-2 search engines 6-6 connecting 3-4 Accessing files disposal 7-3...
Page 150 TouchPad 2-2 keyboard 8-2 Scroll 2-2 TouchPad 8-3 volume down 2-3 Clicking volume up 2-3 left 3-6 right 3-6 Compaq Diagnostics 8-10 testing equipment 8-11 Calibration tests 8-10 battery 7-4 Computer turning off 3-3 drive 2-6 turning on 3-3...
Page 151 Drained Battery 7-8 Drives 3-11 Data CD CD 2-6 creating 5-17 CD-RW 2-6 Definitions Diskette 2-6 Internet 6-2 DVD 2-6 World Wide Web 6-3 DVD Drive 2-6, 5-7 Defragmentation DVD player hard drive 8-7 buttons 5-8 Deleted on-screen controls 5-8 files recovery 8-9 setting play features 5-10 Disabling...
Page 152 Internet Zone buttons 2-3 and the Web 6-8 Graphics 1-4 IR port 2-7 Hard disk Jewel Case Creator 5-18 defragmenting 8-7 errors 8-6 space 8-8 Keyboard 2-2 management of 8-8 cleaning 8-2 Hardware Keys devices attaching 4-6 function 2-5 Headphone jack 2-3 Hibernation 3-3 Hyperlinks defined 6-4...
Page 153 Microsoft Internet Explorer using 6-7 Operating system 1-3, 9-3 Microsoft Windows manual 1-3 managing files 1-3 using online Help 1-3 Model Number 2-9 Password 3-16 Modem 6-5 removal 3-17 using 3-13 setting 3-16 Monitor troubleshooting 9-13 standby 9-5 PC Card slot 2-6 Movies Playing playing 5-10...
Page 154 Presario Notebook Self-starting feature caring for 8-4 disabling 5-5 Preventing Serial Number 2-9 buffer underruns 5-19 Software Printing 9-6 adding 4-4 installation 4-4 removing 4-4 Speakers 2-2 Recording Storage drives 3-11 CDs 5-16 diskette 3-12 Recycle Bin Stored files using 8-9 deleting 8-7 Release latch Surfing the Web 6-5...
Page 155 1-3 Disk Cleanup 8-8 Uniform Resource Locator (URL) World Wide Web defined 6-9 defined 6-3 Upgrades Writing files Compaq 9-6 to CD-R/CD-RW 5-18 memory 9-7 URL address 6-10 Using DVD player 5-7 hyperlinks 6-4 using data CDs 5-17 Video discs...

Compaq 800 Series Setup Manual

Chapter 1 Introduction

Chapter 2 Your Notebook at a Glance

Chapter 3 Using Your Notebook

Chapter 4 Common Tasks

Chapter 5 Using the CD or DVD Drive

Chapter 6 Let's Go Surfing

Chapter 7 Caring for Your Battery

Chapter 8 Service and Support

Chapter 9 Solutions

Quick Links

Related Manuals for Compaq 800 Series

Summary of Contents for Compaq 800 Series

Table of Contents