HP Vectra VLi8 User Manual

Hp vectra vli8: users guide
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Corporate PCs
See Chapter 1 for Quick Setup
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Summary of Contents for HP Vectra VLi8

  • Page 1 Corporate PCs See Chapter 1 for Quick Setup www.hp.com/go/vectrasupport...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 PC, or to HP so they can either be recycled or disposed of in a sound way. Returned used batteries will be accepted free of charge.
  • Page 4: Table Of Contents

    Contents 1 Setting Up and Using Your PC ......1 2 Basic Problem Solving ....... 15 3 Replacing Hardware Components .
  • Page 5: Setting Up And Using Your Pc

    Keyboard Lock Status Light Hard Disk Activity Light Floppy Drive Hard Disk Activity Light Keyboard Lock Status Light Setting Up and Using Your PC This chapter provides information about setting up and using your PC. Floppy Drive Power On/Off Button Power on Status Light (Flashes in Sleep Mode) Power on Status Light...
  • Page 6: Unpacking Your Pc

    Unpacking Your PC WARNING If you have any doubt that you can lift the PC or monitor safely, do not try to move it without help. Typical Monitor Desktop PC Mouse Keyboard Typical Monitor Minitower PC How to lift and...
  • Page 7 1. USB is supported by: a) the latest version of Windows 95 (preloaded on some models); b) Windows 98. 1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Monitor and Printer 25-pin Parallel Connector Mouse Keyboard (To connect an HP multimedia keyboard, refer to page 6.) Monitor English...
  • Page 8 Two 9-pin Serial Connectors Monitor 1. USB is supported by: a) the latest version of Windows 95 (preloaded on some models); b) Windows 98. English 25-pin Parallel Connector Keyboard (To connect an HP multimedia keyboard, refer to page 6.) Mouse...
  • Page 9 Connect the network cable to the RJ-45 UTP (Unshielded Twisted Pair) LAN connector. 10/100BT Connector If you install a non-HP network adapter card, refer to the installation and configuration information provided on HP’s Support web site. Go to section at LAN Card Ready www.hp.com/go/vectrasupport...
  • Page 10: Connecting Multimedia Accessories

    When you put on the headphones, slowly increase the volume until you find a comfortable listening level. When you can hear comfortably and clearly, without distortion, leave the volume control in that position. 1 Connect the HP multimedia keyboard to the PC. The connectors are color-coded for easy matching. Speaker/headphones...
  • Page 11 If you install a sound board, you will need to disable your PC’s integrated audio function in the Advanced Setup program. Refer to the Troubleshooting and Upgrade Guide available from HP’s Support web site. Connecting Multimedia Accessories (Some Models Only) Keyboard...
  • Page 12: Connecting The Power Cords

    1 Setting Up and Using Your PC Connecting the Power Cords Connecting the Power Cords WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.
  • Page 13: Starting Your Pc For The First Time

    When the PC is switched on, the Vectra Logo is displayed. The PC performs a Power-On-Self-Test (POST). Press view the POST details in the HP Summary Screen. If an error is detected during the Power-On-Self-Test, the PC will automatically display the error. You may be prompted to press to start the Setup program to correct the error.
  • Page 14 Refer to the monitor’s manual for details. Arrange your work environment for comfort (refer to HP Info Working Comfortably Install your application software. If you want to connect to the Internet, you must first ensure that your Internet connection is correctly configured (contact your company’s technical support or network administrator).
  • Page 15: Using Power Management

    PC’s activity when it is idle. HP Setup Program You can configure power management in the HP Setup program. Refer to “Power Menu Items" in the HP Setup program. (To enter the PC’s Setup program, restart your PC and press Operating System Operating systems such as Windows NT 4.0 and Windows 95 differ in...
  • Page 16: Additional Information And Help

    Comfortably Information On HP’s Support Web Site The HP web site contains a wide range of information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities. Manuals for Your PC In the "Manuals"...
  • Page 17 Service Handbook Chapters—information on upgrade and • replacement parts, including HP part numbers. Technical Reference Manual—technical information on system • components, such as system board, chipset and BIOS. You can check this web site regularly to download any new documents as they become available for your PC.
  • Page 18 1 Setting Up and Using Your PC Additional Information and Help English...
  • Page 19: Basic Problem Solving

    Using HP’s hardware diagnostics program, DiagTools • Frequently Asked Questions • What to do if you need more help • Hewlett-Packard’s Support and Information Services • For more detailed information, refer to the Troubleshooting and Upgrade Guide, available on HP’s Web site at www.hp.com/go/vectrasupport...
  • Page 20: If Your Pc Does Not Start Properly

    The monitor settings in your PC are compatible with your monitor. English Connect the power cord to a working grounded power outlet and the PC. Refer to the Troubleshooting and Upgrade Guide available from HP’s Web site at: www.hp.com/go/vectrasupport Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking).
  • Page 21 Your Setup program settings. Your PC’s Summary Screen For more information on the Setup program, refer to the Troubleshooting and Upgrade Guide, available on the HP Web at www.hp.com/go/vectrasupport Plug the cable into the correct connector on the back of the PC. Color coding is used for easy matching.
  • Page 22: Hp Diagtools Hardware Diagnostics Utility

    Acrobat) format. Where Can I Get DiagTools is on the Recovery CD-ROM that came with your PC. You DiagTools? can also download the latest version of this utility from HP’s Web Site at www.hp.com/go/vectrasupport Starting DiagTools To start DiagTools: 1 Insert the PC’s Recovery CD-ROM into the CD-ROM drive. (The Recovery CD-ROM is delivered with your PC.)
  • Page 23: Frequently Asked Questions

    Q: Where can I get more information on installing accessories in my PC? A: The Troubleshooting and Upgrade Guide has detailed information on installing accessories and is available on HP’s support Web site at: www.hp.com/go/vectrasupport Q: How can I reinstall my PC’s operating system? A: Use the software Recovery CD-ROM provided with your PC.
  • Page 24 Make sure your application is correctly configured. Select . Make sure Start Programs Accessories Multimedia Volume Control mute is not selected. Adjust the volume until you hear sound. Q: Where can I get information about the latest HP drivers? www.hp.com/go/vectrasupport English...
  • Page 25: Need More Help

    • or help facility. If the problem persists, contact the software provider’s support. Run HP DiagTools. You can create a hardware profile of your PC • (Support Ticket) that can be faxed or mailed to support. See page 18 for information on using DiagTools.
  • Page 26: Collecting Information On Your Pc Before Contacting Support

    2 Basic Problem Solving Hewlett-Packard Support and Information Services Hewlett-Packard Support and Information Services You can learn more about HP service and support from the support Web site: www.hp.com/go/vectrasupport. Collecting Information on Your PC Before Contacting Support Take a piece of paper and note down some of the information mentioned below.
  • Page 27: Replacing Hardware Components

    Accessory Board(s) System Board Main Memory Processor Replacing Hardware Components This chapter provides information about replacing hardware components. For information about upgrading your PC and installing accessories, refer to the Troubleshooting and Upgrade Guide, available on HP’s web site www.hp.com/go/vectrasupport...
  • Page 28: Before Starting

    3 Replacing Hardware Components Before Starting Before Starting Read this section before replacing any components. WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet and any connection to a telecommunication network.
  • Page 29: Removing And Replacing The Cover

    1 Switch off the monitor and PC, disconnect all power cords and any telecommunication cables. 2 If necessary, unlock the cover (with the key) at the rear of the PC. 3 Desktop: Open the rear catches Minitower: Open the latch and remove the side panel. 4 Remove the front panel.
  • Page 30 1 Ensure that all internal cables are properly connected and safely routed. 2 Replace the front panel. 3 Desktop: lower the cover and slide it into position. Minitower: Replace the side panel, making sure you align the hinges first. 4 If required, lock the cover (with the key) at the rear of the PC.
  • Page 31: Replacing Or Installing A Memory Module

    Replacing or Installing a Memory Module Replacing or Installing a Memory Module NOTE Use only HP memory modules provided for your PC model. The use of other memory modules is not supported. For information about supported HP accessories, connect to the web site www.hp.com/go/vectraaccessories...
  • Page 32 3 Replacing Hardware Components Replacing or Installing a Memory Module 4 Line up the two side notches correctly and insert the new memory module. (You can use either slot.) 5 Replace the cover (described in this chapter). English...
  • Page 33: Replacing An Accessory Board

    Replacing an Accessory Board Replacing an Accessory Board NOTE In the desktop, use only XT format ISA accessory boards (width less than 10.4 cm or 4.09 inches). 1 Remove the computer’s cover (described in this chapter). 2 If you have a minitower, lay it on its side.
  • Page 34 Open the lower bracket or plate. Desktop b Using the lever, slide out the system board to allow better access. For the minitower, first lift the lever to release it before pulling it open.
  • Page 35 3 Replacing Hardware Components Replacing an Accessory Board 5 Hold the old accessory board firmly and carefully pull it out. 6 Aligning the new board carefully, slide it into position and press it firmly into the slot. English...
  • Page 36 Pushing on the lever and on the system board edge, slide the system board firmly into place. Ensure the connectors are well aligned and fully engaged. b Close the lower bracket or plate. Desktop 8 Replace the retaining bracket. Desktop 9 Replace the cover (described in this chapter).
  • Page 37: Which Drive Connectors To Use

    3 Replacing Hardware Components Which Drive Connectors To Use Which Drive Connectors To Use Internal drives, such as hard disk drives, DVD drives, and CD-ROM drives, must be connected to data and power cables. When replacing these drives, ensure you use the correct data and power connectors. Hard disk drives should always be connected to the primary IDE controller.
  • Page 38 2nd hard disk drive Master (boot) hard disk drive Power Connectors English Floppy Drive Number in Number in Desktop Minitower (3 devices max.) CD-ROM, DVD or Zip drive Use for Hard disk drives, DVD drives, CD-ROM drives, Zip drives Floppy disk drive...
  • Page 39: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive Replacing the Hard Disk Drive For information about recovering the disk drive contents, refer to the Troubleshooting and Upgrade Guide, available on HP’s web site www.hp.com/go/vectrasupport In the Desktop 1 Remove the computer’s cover (described in this chapter).
  • Page 40 3 Replacing Hardware Components Replacing the Hard Disk Drive 6 Replace the drive tray and retaining screw . 7 Attach the data and power connectors. 8 Replace the cover (described in this chapter). In the Minitower 1 Remove the computer’s cover (described in this chapter). 2 Remove the drive’s connectors.
  • Page 41 3 Replacing Hardware Components Replacing the Hard Disk Drive 4 Loosen the tray’s four screws and remove the old hard drive. 5 Align the new hard drive in the tray (with the correct orientation) and tighten the screws. 6 Slide the drive tray back into the bay and close the lever. 7 Attach the data and power connectors.
  • Page 42 Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class 1 laser product. In the Desktop 1 Remove the computer’s cover (described in this chapter). 2 Remove the drive’s connectors. (If there is another drive in the same bay, remove its connectors too.)
  • Page 43 4 Remove the four screws that secure the old CD-ROM drive into the tray and remove the drive. 5 Align the new CD-ROM drive in the bay (with the correct orientation) and replace the screws. 6 Slide the drive bay back into the PC (ensuring the bottom catches engage properly) and replace the sliding latch.
  • Page 44 3 Replacing Hardware Components Replacing the CD-ROM Drive (or DVD Drive) 3 Press the two latches inward 4 Place the CD-ROM drive upside down, press the metal strips , and lift off the tray . 5 Place the new CD-ROM drive upside down, press the metal strips , and lower the tray into place .
  • Page 45 3 Replacing Hardware Components Replacing the CD-ROM Drive (or DVD Drive) 6 Slide the drive back into the PC. 7 Attach the data and power connectors. 8 Replace the cover (described in this chapter). English...
  • Page 46: Replacing The Floppy Drive

    3 Replacing Hardware Components Replacing the Floppy Drive Replacing the Floppy Drive In the Desktop 1 Remove the computer’s cover (described in this chapter). 2 Remove the drive’s connectors. 3 Lift the latch and slide out the floppy drive tray .
  • Page 47 In the Minitower 1 Remove the computer’s cover and front panel (described in this chapter). 2 Remove the drive’s connectors. 3 Press the two latches inward 4 Place the drive upside down, remove the two side screws, and lift out the drive.
  • Page 48 3 Replacing Hardware Components Replacing the Floppy Drive 6 Slide the floppy drive back into the PC. 7 Attach the data and power connectors. 8 Replace the cover (described in this chapter). English...
  • Page 49: Replacing The Processor

    7 Ensure that the latest version of BIOS is installed on your PC. To learn which version of BIOS is currently installed on your PC, press during startup. To get the latest BIOS version for your PC, connect to the web site www.hp.com/go/vectrasupport 3 Replacing Hardware Components Replacing the Processor English...
  • Page 50: Replacing The System Board

    1 Remove the computer’s cover (described in this chapter). 2 If you have a minitower, lay it on its side. 3 Desktop: Remove the lower bracket. Minitower: Open the bottom plate. 4 Remove the main memory and processor from the old system board (described in this chapter).
  • Page 51 5 Remove the old system board. For the minitower, first lift the lever to release it before pulling it open. 6 First ensure the lever is open, then carefully slide in the new system board, aligning the rails and the rear connector bracket correctly. 7 Pushing on the lever and on the system board edge, slide the system board firmly into place.
  • Page 52 Replacing the System Board 8 Replace the main memory and processor in the new system board (described in this chapter). 9 Desktop: Replace the lower bracket. Minitower: Close the bottom plate. 10 Replace the cover (described in this chapter). English...
  • Page 53: Replacing The Power Supply

    Hard drive(s) Main power DVD/CD-ROM Floppy drive located on backplane near drive(s) power supply) 4 If you have a desktop, remove the hard drive tray (described in this chapter). 5 Remove the four screws securing the power supply. Desktop Minitower English...
  • Page 54 8 Replace the four screws to secure the power supply. Desktop Minitower 9 If you have a desktop, re-install the hard drive tray (described in this chapter). 10 Reconnect all internal power supply connectors. 11 Replace the cover (described in this chapter).
  • Page 55: Working In Comfort

    Thank you for selecting HP computing equipment. To optimize your comfort and productivity, it is important that you set up your work area correctly and use your HP equipment properly. With that in mind, we have developed some set-up and use recommendations for you to...
  • Page 56 RSI given in this chapter, you may also consult the online version of Working in Comfort preloaded on the hard disk of the your HP computing equipment, or visit HP’s Working in Comfort web site at:...
  • Page 57 Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work When using HP computing equipment, it is important that your work Environment environment contribute to your comfort and productivity. Your Chair...
  • Page 58 4 Working in Comfort • A curved seat edge. finished in a “waterfall” edge. • An adjustable back support backward tilt. It is important that the backrest correctly supports the lower part, or lumbar curve, of the back. • A freely rotating swivel •...
  • Page 59 • Overall avoid fatigue. Setting Up Your HP Make sure that all the elements of your HP computer system—monitor, Computing Equipment document holder, keyboard, mice and other input devices, and headphones and speakers—are optimally arranged and adjusted to meet your personal requirements.
  • Page 60 The top of your monitor screen should be at or slightly below eye • level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position. To avoid obscuring your view, the screen should be positioned •...
  • Page 61 Monitor Use When viewing your monitor, your head should not be tilted more • Specifications than 15 degrees forward. You should not have to look up more than 5 degrees above horizontal • or down more than 30 degrees below horizontal for normal work tasks, such as typing or reading.
  • Page 62 Because HP keyboards vary in depth, you'll want to be sure that your • work surface or keyboard tray has sufficient room to accommodate your model.
  • Page 63 When using your HP keyboard, remember it takes very little pressure • or force from your fingers to activate the keys. Improper typing style—the use of too much force—can place unnecessary stress on the tendons and muscles in your hands, wrists, and forearms.
  • Page 64 4 Working in Comfort If you use your thumb to rotate the ball on a trackball or spaceball, • keep it in a relaxed, natural shape, and maintain a neutral posture in your hand, wrist and forearm. Hold the mouse gently by draping your fingers over it. Keep your •...
  • Page 65 Comfort and Safety These recommendations are drawn from the latest available Checklist international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988. General • Work Surface Height or both, to position the work surface at approximately elbow height. • Work Surface Arrangement is within easy reach.
  • Page 66 Information Sources listed in the online version of Working in Comfort, preloaded on the hard disk of your HP computing equipment. English - Your thighs should be horizontal or angled slightly downward.
  • Page 67: Index

    35 hardware problems diagnosing, 18 headphones connector, 7 help online, 12 HP Setup program, 17 HP Support and Information Services, HP Web site, 12 I/O addresses used by your PC, 13 IDE connectors, 33 information finding additional, 12 initializing...
  • Page 68 Troubleshooting & Upgrade Guide description, 13 downloading, 13 Troubleshooting and Upgrade Guide, 23 unpacking the PC, 2 upgrading your PC, 23 using power management, 11 voltage selection, 8 Web site HP, 12 web site HP, 23 working in comfort, 51...
  • Page 69: Regulatory Information And Warranty

    Regulatory Information and Warranty...
  • Page 70 Manufacturer’s Address: 5 Avenue Raymond Chanas-Eybens 38053 Grenoble Cedex 09 FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP VECTRA VLi 8 Conforms to the following Product Specifications: SAFETY International: Europe: CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B...
  • Page 71 • connect the equipment into an outlet on a circuit different from that to which the receiver is connected • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 72 HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA.
  • Page 73 If, during the product warranty period, HP is unable, within a reasonable time, to repair your product to a condition as warranted, you will be entitled to a refund (in the amount of the product purchase price) upon prompt return of the product to your authorized HP dealer or other HP designate.
  • Page 74 CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
  • Page 75 1. assist in the re-installation of non-defective software OR 2. provide the end-user customer with non-defective software along with written re-installation instructions. Reloading of the bundled, preloaded HP or non-HP software by HP or any of its designates is not covered by the HP warranty.
  • Page 76 Hewlett-Packard Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to,...
  • Page 77: Physical Characteristics

    Physical Characteristics For more information, refer to the PC’s data sheet in the library on HP’s web site www.hp.com/desktop. Characteristic Weight (excl. display and 10.4 kg (22.9 pounds) keyboard) Dimensions Width: 44.3 cm (17.4 inches), Height: 13.8 cm (5.4 inches), Depth: 43.5 cm (17.1 inches)
  • Page 78 Setting Up and Using Your PC Troubleshooting and Support This manual Basic Problem Solving (Summary information only) Troubleshooting and Upgrade Guide for this PC www.hp.com/go/vectrasupport Reference Operating System Online Help Start Help Contents in Windows 95 and Windows NT 4.0 Operating System User’s Guide...

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