Create And Download A Log File - Canon VarioPrint 6000 Series Operation Manual

Create and download a log file

Create and download a log file
This topics contains the following instructions.
• Manually create a log file with reports / trace files in Settings Editor
• Download a log file from Settings Editor
• Create a log file on control panel
• Export a log file to USB device from control panel
• Create a log file from PRISMAsync Remote Manager
Understand log file names
The log file names are composed of several parts depending on the contents.
hostname >_TraceData_< yyyymmdd >_< hhmmss >
<
hostname >_Reports_ < yyyymmdd >_< hhmmss >
<
hostname >_TraceData_ < printer error
<
code >_< yyyymmdd >_< hhmmss >
Manually create a log file with reports / trace files in Settings Editor
To create the log file with reports / trace files, you use the [Create log file with report / trace files]
option. Create this log file immediately after a print error occurs.
NOTE
Only create the alternative log file, using the [Create log file with report files] option, on request
of the Service organization.
1. Open the Settings Editor and go to: [Support]→[Troubleshooting].
[118] [Troubleshooting] tab
2. In the [Logging and reports] option group, click [Create log file with report / trace files].
3. In the [Log file with report / trace files (create and download)] dialog box, click [Create log file
with report / trace files] to create a new log file.
328 Chapter 14 - Troubleshooting
Reports / trace file manually created by a
user at specified time on the specified sys-
tem.
Reports file manually created by a user at
specified time on the specified system.
Reports / trace file created by the specified
system for a printer error at specified
time.
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