Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the value- added software features and tools available on your HP Pavilion. The rest of this Quick...
Upgrading and Servicing the PC guide Warranty and License Information Support Path card Read first, addenda, or other documents if applicable Microsoft Windows manual My Pavilion brochure HP Pavilion home PC Keyboard Mouse Documentation packet of books Note: Your system contents may vary.
Register with HP Register your HP Pavilion home PC with Hewlett-Packard to help us assist you with your technical support needs. Quick Start Guide...
Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, then My Hewlett-Packard Computer. HP Pavilion home PC...
HP Desktop Help and Support HP Tour Guide Easy Internet Sign-up The HP desktop has shortcut icons to make it easy to find the things you need. Click the icon to find out more information. Note: The screen on your computer may not exactly match the screen pictured here.
HP Click Start, All Programs, hp center, then hp center again. Get the latest support updates and great Internet deals on shopping, personal finance, music, and entertainment. viii HP Pavilion home PC Get help...
Look at the following pages to learn about important software programs and tools available to you. Click All Programs to find HP-specific applications. All Programs Start button Note: The screen on your computer may not exactly match the screen pictured here.
Help and Support HP Pavilion information and support Click Start then Help and Support to learn about your computer and get your questions answered. HP Pavilion home PC...
My Hewlett-Packard Computer Learn how to use your HP Pavilion home PC Click Start, Help and Support, then My Hewlett-Packard Computer for detailed instructions and information about your HP Pavilion. Quick Start Guide...
Send a help request Click Start, Help and Support, then HP Instant Support. Run tests yourself, or contact an HP Support Analyst for help via the Internet. Note: HP Instant Support is not available on all models. HP Pavilion home PC...
All Programs Click Start then All Programs to find all the software programs on your computer. Click hp tools to find HP drivers and the HP Tour Guide. hp tools All Programs Start button Note: The screen on your computer may not exactly match the screen pictured here.
HP Tour Guide Click Start, All Programs, hp tools, then hp tour guide. Let the HP Tour Guide show you the desktop, My Software Programs, and the basics of the Internet and e-mail. HP Pavilion home PC...
Your HP Pavilion PC Warranty and Support You can get help over the telephone from HP. Warranty and License Information See the Warranty and License HP Pavilion home PC HP Votobob Ecotsuclg Information included with the Vis alcib cilslte, icii idos. Bodicl iticlaudopc dicblea clbibile iclb id, aldibhq oclieb, tockco coeiclti.
Enter key on your keyboard to find helpful information from HP online. www.hp.com Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s...
Microsoft Windows XP Operating System ® For questions about the Microsoft Windows try these sources of information: Help and Support, for onscreen help and troubleshooting (click Start then Help and Support) Microsoft Windows manual, included with the computer documentation packet ®...
Using the Quick Start Guide ... 5 Setting Up the Computer ... 7 Turning On the Computer for the First Time ... 7 Registering with HP ... 8 Working in Comfort ... 10 Using the Computer ... 11 Introducing the Basics ... 11 Windows Operating System ...
Understanding DVD Terminology...49 Using the WinDVD Control Panel ...49 Using Regional Codes ...50 Using HP Tools ...51 Getting HP Updates for the PC ... 53 Informing You of Changes ...53 Using HP Center for Updates from HP Messages...53 Start HP Center ...54 Turning Off the HP Center Service ...55...
Resolving Problems... 57 Troubleshooting ... 57 Using System Recovery and Application Recovery ... 65 System Restore ... 65 System Recovery... 65 Application Recovery ... 66 Running the Partition-Based System Recovery Program... 66 Using Application Recovery ... 67 Freeing Up Space on Your Hard Disk Drive... 68 Displaying Hard Disk Space ...
Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC’ s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
Installez l’ordinateur à proximité d’une prise c.a. Le cordon d’alimentation c.a. est le principal dispositif de déconnexion de l’ordinateur HP Pavilion et doit toujours être facilement accessible. Pour votre sécurité, le cordon d’alimentation fourni avec votre système possède une prise avec mise à...
Avertissement : Pour réduire les risques de choc électrique en provenance du réseau téléphonique, branchez votre ordinateur dans une prise c.a. avant de le connecter à une ligne téléphonique. En outre, déconnectez votre ligne téléphonique avant de débrancher votre ordinateur de la prise c.a. Avertissement : Votre système est doté...
Placez les cartes sur un tapis en mousse conducteur ou dans leur emballage, mais ne les posez jamais sur leur emballage. HP Pavilion home PC Avertissement : Pour plus de sécurité, débranchez toujours le système de sa source d’alimentation, de tout système...
Using the Quick Start Guide Thank you for purchasing the HP Pavilion home PC. We’ve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this Quick Start Guide will help you continue from there.
Turning On the Computer for the First Time After you’ve completed connecting the components of the HP Pavilion by using the steps illustrated on the setup poster, you’re ready to turn on the computer. First, press the Power button on the monitor.
As part of the initial setup in some regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion. This information also assists the HP Customer Care Center if you ever need to call for support.
You can get help over the telephone from HP. See the Warranty and License Information included with the computer documentation for the terms of your HP Pavilion warranty coverage. See the Support Path card, also included with the computer documentation, for support telephone numbers.
0–15˚ up to maintain your comfort and productivity. Refer to “Working in Comfort with Your HP Pavilion PC” in the Help and Support Center for important ergonomic information. Just click Start, Help and Support, then My Hewlett-Packard Computer.
The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Start Menu Click the Start button to open the Start menu.
HP Center HP Center is a service that offers you support updates, special offers, and news. (HP Center is not available in all countries.) To open the HP Center, click Start on the taskbar, select All Programs, select hp center, and then click hp center.
4 Follow the onscreen instructions to run a test or submit a problem to Instant Support. When you submit a problem to Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved. Quick Start Guide...
Note: The optical mouse cannot work on a glass, translucent, or reflective surface. HP Pavilion home PC Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top. Click the left mouse button to position the cursor or to select an item.
Use the wheel button in the middle of the mouse to scroll or select items on the screen. You can use the scrolling mouse in these ways: Scroll through a document without having to click the scroll bar. Use the autoscroll feature to have the document scroll automatically.
The farther you move the pointer from the starting point, the faster the document pans. 3 To stop the panning feature, release the wheel button. HP Pavilion home PC Using the Keyboard Introduction The keyboard has an arrangement of standard keys and special buttons.
Function keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times.
Numeric keys The numeric keys are the number keys and arithmetic functions found on a basic calculator. HP Pavilion home PC Special buttons The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.)
Features Note: Your keyboard may not have all the features listed. Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray. Connect to the Internet (if you have an established Internet account).
The top of the keyboard has a number of special buttons. My Photo Help At Home Center Shopping Standby Print Note: Some buttons may be labeled differently on your keyboard. HP Pavilion home PC Finance Connect Search Sports Chat E-Mail Volume Control Media Controls...
Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Center. Links to HP Web site. Print Prints documents from most programs. My Photo Center Opens My Photo Center software. Can be reconfigured.
Operates CD or DVD player: open and close top disc tray, skip tracks, pause, and stop. The Internet buttons will work only if you have established an online connection and have signed up with an Internet Service Provider (ISP). HP Pavilion home PC button to increase button to decrease volume.
Button Configuration You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present.
Adjusting Speaker Volume The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the speakers to the PC, see the setup poster.
1 Double-click the Volume icon on the taskbar. The Volume Control settings window appears. 2 Drag the Volume slider up to increase the volume or down to decrease the volume of a specific sound control. 3 When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window.
If the computer does not work properly when you wake it from standby, reset the computer: press and hold the On button on the front of the PC for approximately 5 seconds until the system turns off. Then turn the computer back on. Note: Using the On button to reset the system is not recommended and should be used only as a last...
6 If you changed the Enable hibernate check box, click Apply. HP Pavilion home PC 7 Click the Power Schemes tab to set the timers for standby and/or hibernation. In the Power Schemes box, select a power scheme from the drop-down list.
Setting Up and Using the Internet The HP Pavilion home PC comes with everything you need to sign up with an Internet Service Provider (ISP) and use the Internet. Your HP Pavilion comes with: Access to the ISPs in your area. Some ISPs...
Some, like America Online, provide their own browser. HP Pavilion home PC What Is the World Wide Web? The World Wide Web (WWW) is a public part of the Internet used by individuals, companies, governments, and organizations.
The URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each period or dot in the URL separates elements within the address. You will see the URL extension .com used by companies, .gov used by governments, and .edu used by universities.
Web. These are called search engines. Search engines use a number of ways to find information. HP Pavilion home PC Setting Up the Modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet.
To identify the modem, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Your computer may have only one modem/telephone connection. Modem/telephone connectors Telephone Line switch Modem connector To connect the cable between the modem and the telephone line: 1 Plug one end of a modem/telephone cable into the Line connector on the back of the...
Internet through the LAN. For information about high-speed providers, click the Easy Internet Sign-up icon found on the desktop or in the Start menu under All Programs. This network connection also allows you to share printers, data, and other devices among your PCs.
Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.) RJ-45 port To connect the network interface adapter to the network: 1 Plug the network cable into the RJ-45 port on the network adapter. The port is located on the back of the computer.
Internet Service Provider (ISP). HP has selected service providers to assist you with easier Internet access. Use Easy Internet Sign-up to find the HP service providers and their service availability in your area. Signing Up with an ISP Using...
Internet is through AOL. You can connect to the Internet and launch the AOL program using either of the following methods: Double-click the America Online icon on the desktop. Press the Connect (or Internet) button on the keyboard. Quick Start Guide...
Visiting the Hewlett-Packard Web Site The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services.
HP products. Solutions: Find technology tips, educational materials, and ideas you can use at home or at work. You can also register your other HP products. Note: For more information, refer to the HP Web site...
Sending and Receiving E-Mail Your HP Pavilion home PC comes with an electronic mail (e-mail) software program from Microsoft called Outlook Express. Some ISPs use Outlook Express. Other ISPs, such as America Online, provide their own Web browser and e-mail program and they may not let you use Outlook Express or your preinstalled browser.
If Using Outlook Express After you sign up with an ISP and connect your modem, you can run Outlook Express from the Start menu. The first time you start Outlook Express, the Internet Connection wizard window opens if you are not already connected to the Internet. You will need to provide connection information such as an account name and password and the names of an incoming and an outgoing mail...
4 Click a message once to view it, or double- click the message to expand it and read it in its own window. For more information about using Outlook Express, go to the help menu within the program. HP Pavilion home PC...
Doing Everyday Tasks Inserting a CD or DVD There are three basic types of compact disc (CD) drives: CD-ROM drives, which can read audio and data CD discs, CD-RW drives, which can read and record audio and data CD discs, and Digital Versatile Disc (DVD) drives, which can read DVD discs.
3 Place the disc in its case. 4 Close the disc tray by pressing the Eject button or by gently pushing the tray into the computer. HP Pavilion home PC Handling CDs To avoid damaging a CD, follow these guidelines: Return the CD to the case when you are finished using it.
Playing Music CDs The HP Pavilion includes MusicMatch Jukebox. This software lets you play music CDs, record digital music files, create music CDs on a CD-Writer drive, organize your digital music into libraries, and listen to music over the Internet.
CD in the center of the CD-RW disc tray. 2 Close the disc tray. 3 Click Start on the taskbar. 4 Click My Computer. 5 Double-click the CD Drive icon. From there, you can copy audio or data files to your CDs using the HP RecordNow software program.
3 Select HP RecordNow. 4 Click RecordNow. Note: For information about recording onto CDs, refer to the help menu in the HP RecordNow program. Playing DVD Movies The DVD drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software.
2 Close the disc tray. The movie plays in its own resizable window, and the WinDVD control panel appears. HP Pavilion home PC You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie.
Understanding DVD Terminology In order to understand the DVD controls, you should be familiar with DVD terminology. Each DVD can hold one or more titles . Most full-length movies have only one title on the DVD, but some DVDs include several short movies, with each movie being a separate title.
Central and South America Region 5: Northwest Asia, North Africa Region 6: China HP Pavilion home PC WinDVD is not pre-set to a particular region — the regional code of the first DVD movie you play determines your DVD region.
Using HP Tools The HP Tools folder on the All Programs menu contains special utilities for HP Pavilion owners. For example, you’ll find a utility for displaying system information. This folder also contains the HP Tour Guide. To see the programs in the HP Tools folder: 1 Click Start on the taskbar.
PC. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information, documents, digital media, time- based notifications, and special offers. Note: HP Center is not available in all countries.
The HP Center toolbar displays. HP Pavilion home PC For detailed help information, click the hp center button on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the...
Turning Off the HP Center Service You can turn off the HP Center service temporarily (during the current PC session) or permanently (for all future PC sessions). To temporarily turn off the HP Center Service: 1 Right-click the hp center icon in the system tray area of the taskbar.
Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.
Be sure that you installed the device drivers that came with the new device. printer or other You may need an updated driver for Windows XP. For non-HP peripherals, contact the device, and it won’t vendor directly. For HP peripherals, visit the HP Web site.
Problem Solution The computer (or part Try restarting the computer as follows: of it) doesn’t seem to 1 Click Start on the taskbar. be working. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off.
Click the Volume icon on the taskbar. Increase the volume, and make sure the Mute box is not checked. HP Pavilion home PC cables plug into the adapter cable. The adapter cable plugs into the speaker port on the back of the computer.
Problem Solution When I push one of Check the button configuration. To reconfigure the button: the special or 1 Click Start on the taskbar. multimedia buttons on 2 Click Control Panel. the keyboard, nothing 3 Click Printers and Other Hardware, if present. happens.
Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way. Adjust the brightness and contrast controls on the monitor. HP Pavilion home PC...
Problem Solution The mouse doesn’t If nothing happens when you move the mouse, it’s possible that the mouse is work, even though connected improperly. everything else does. USB mouse only: Make sure the mouse is firmly connected to the USB port. Try unplugging and replugging the mouse.
4 Select America Online, click Change/Remove, and then click Yes when the confirmation window opens. Note: Removing the AOL program will not cancel your account with AOL. The keyboard Print Some programs do not recognize the Print button. button doesn’t work. HP Pavilion home PC...
System Recovery When other methods of repairing your system software (like System Restore) fail, you may want to use the HP Pavilion System Recovery program as a last resort to reinstall the software. When needed, you can reinstall the operating...
3 During the startup, do the following to enter the System Recovery program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.)
8 When the recovery program finishes, click Restart to restart the computer. Using Application Recovery Note: Not all HP Pavilion PC models include the Application Recovery program. 1 Close all applications and folders. 2 Click Start on the taskbar, select All Programs, click hp tools, then click hp application recovery.
The system recovery image is in a hidden partition area of the hard drive; this disk space is not available for your use. HP Pavilion home PC The hidden partition: Houses a backup version of the operating system and the programs included with the PC.
Displaying Hard Disk Space To view the amount of space on the hard disk: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens.
OK, and then click Yes. HP Pavilion home PC Reinstalling Programs You can reinstall most programs that came with your PC except the try-and-buy HP Learning Adventure programs. For programs that came on CDs, just reinsert the CD and follow the onscreen instructions.
Connect button, 37 connecting Ethernet adapter, 34 phone line, 37 to the Internet, 37 corrupted software, 66 desktop, vii desktop tour, xiv Disk Cleanup utility, 69 domain name, 31 keyboard button, 22 playing, 47 regions, 50 terminology, 49 Quick Start Guide...
Updates from HP Messages, 53 HP drivers, finding, xiii HP Instant Support, xii, 13 HP Pavilion FAQs, x HP Pavilion, learning to use, xi HP RecordNow program, 47 HP Tools, xiii, 51 HP Tour Guide, xiv HP Web site, xvi, 38...
Start button, 11 Start Here, iii Start menu contents, ix starting WinDVD, 48 Support telephone numbers, xv support updates, viii HP Pavilion home PC support, from HP, xii surface, using mouse on, 14 system testing, xii System Recovery, 65 partition-based, 66...