Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer.
(select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure (select models) HP Pavilion home PC Keyboard Mouse Documentation...
PC Back Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time, and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only).
Component, connector location, type, and number vary by model. Lower front cover opened to show connectors HP Pavilion home PC CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button SERIAL IEEE 1394 Serial...
PC Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component.
PC. Front connector location, type, and number Note: Before using your components, vary by model. viii HP Pavilion home PC you may need to install the software that came with the component.
Register with HP Register your HP Pavilion home PC with Hewlett-Packard so that HP can assist you with your technical support needs. Quick Start Guide...
Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. HP Pavilion home PC...
HP Desktop The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here.
Choose All Programs and then choose Hewlett-Packard to find HP-specific software. All Programs Start button HP Pavilion home PC Note: The screen on your computer may not match the screen pictured here.
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news xiii Quick Start Guide...
My HP Pavilion PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Learn how to use your HP Pavilion home PC HP Pavilion home PC...
Choose Hewlett-Packard, Hewlett-Packard and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. All Programs Start button Note: The screen on your computer may not match the screen pictured here.
Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. HP Pavilion home PC...
Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses.
Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online. www.hp.com Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business...
Microsoft Windows XP Operating System ® ® For questions about the Microsoft Windows system, try these sources of information: Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet.
Using the Quick Start Guide... 3 Finding Additional Information ... 4 Setting Up the Computer ...5 Turning On the Computer for the First Time... 5 Registering with HP ... 6 Getting Help... 7 Protecting the PC... 7 Working in Comfort ... 8 Using the Computer ...9...
Understanding DVD Terminology ... 52 Using the WinDVD Control Panel ... 52 Using Country/Region Codes ... 53 Using the Combo Drive ... 55 Using the hp dvd writer Drive... 55 Playing VCD ... 56 Connecting External Components to Your Computer ... 57...
Getting HP Updates for the PC ...63 Informing You of Changes... 63 Using HP Centre to Receive Messages from HP... 63 Starting HP Centre ... 64 Turning Off the HP Centre Service... 64 Re-enabling the HP Centre Service ... 65 Resolving Problems ...67...
Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable. HP Pavilion home PC Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer.
Adjust the speaker volume. Insert and remove a CD disc. Use the CD-ROM, DVD-ROM, hp cd-writer, or hp dvd writer drive to play music, watch movies, or record information. Use HP Pavilion PC Tools. Save power with standby and hibernation modes.
If the guide is installed on your computer, be sure to print it for future reference. You can find online guides and information for your PC at the HP Customer Care Web site. To find online manuals for your PC: 1 Type http://www.hp.com/cposupport/eschome.html into your browser address box, and press the Enter key on your keyboard.
On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region, please make sure you check its voltage requirements before plugging your PC into an AC power outlet.
When you first start up your computer, follow the onscreen instructions and register as soon as you have a modem connection. Double-click the registration icon on your desktop, and follow the onscreen instructions. Go to the HP Web site, and register online at http://register.hp.com...
Getting Help You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only).
Working in Comfort 0–15˚ After assembling the HP Pavilion, but before you begin using the computer, make sure the 50–70 cm computer and your work area are properly set (20–28 inches) 0–15˚ up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Centre for important ergonomic information.
The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Start Menu Click the Start button to open the Start menu.
Note: The optical mouse cannot work on a glass, translucent, or reflective surface. HP Pavilion home PC Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top. Click the left mouse button to position the cursor or to select an item.
Use the wheel button in the middle of the mouse to scroll or select items on the screen. You can use the scrolling mouse in these ways: Scroll through a document without having to click the scroll bar on the screen. Use the autoscroll feature to have the document scroll automatically.
The farther you move the pointer from the starting point, the faster the document pans. 3 To stop the panning feature, release the wheel button. HP Pavilion home PC Using the Keyboard Introduction The keyboard has an arrangement of standard keys and special buttons.
Function keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times.
Press the Num Lock key to lock and unlock the numeric key functions. HP Pavilion home PC Special buttons The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.)
Features Note: Your keyboard may not have all the features listed. Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray. Connect to the Internet (if you have an established Internet account).
The top of the keyboard has a number of special buttons. Imaging Standby Help Print Software Shopping Note: Some buttons may be labelled differently on your keyboard. HP Pavilion home PC Sports Finance Connect Search Chat E-Mail Media Volume Controls...
Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Centre. Links to HP Web site. Print Prints documents from most programs. Shopping Sports...
Turns speaker sound on and off. The Internet buttons will work only if you have established an Internet connection and have signed up with an Internet Service Provider (ISP). HP Pavilion home PC button to increase button to decrease volume.
11 Click OK when you are finished reconfiguring the keyboard. Adjusting Speaker Volume The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the speakers to the PC, see the setup poster.
If this is the case, double-click the Volume icon on the taskbar and increase the Volume settings in the Volume settings window. HP Pavilion home PC The two ways to use the Volume icon are: 1 Click the Volume icon on the taskbar.
Using a Microphone Your HP Pavilion home PC comes with one microphone connector in the back of the PC. Your computer may have another microphone connector in the front of the PC under the access door or on the monitor. Only one microphone connector works at a time.
Options and click Properties. 3 In Adjust volume for, click Recording. 4 In Show the following volume controls, select the Microphone tick box. HP Pavilion home PC 5 Click OK. 6 Adjust the volume of Microphone Balance by dragging the volume control slider.
Turning Off the Computer You can turn off the computer without pressing any buttons on the computer chassis. 1 Close any open software programs. To close programs, click X in the upper-right corner of each window. 2 Click Start on the taskbar. 3 Click Turn Off Computer, at the bottom of the menu.
Standby button. The screen display reappears just as you left it. HP Pavilion home PC Another way to manually put the computer into standby is to: 1 Click Start on the taskbar.
Hibernation Mode When the computer is in hibernation mode, it saves everything that is in computer memory to the hard disk, turns off the monitor and the hard disk, and then turns itself off. When you turn on the computer, everything (programs, folders, and documents) is restored to the screen.
If necessary, enable the feature by clicking the tick box so that a tick appears in it. HP Pavilion home PC 6 If you changed the Enable hibernation tick box, click Apply. 7 Click the Power Schemes tab to set the timers for standby and/or hibernation.
Setting Up and Using the Internet Your HP Pavilion comes with: Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.)
Web site information. Some ISPs allow you to use the browser program of your choice. Some ISPs provide their own browser. HP Pavilion home PC What Is the World Wide Web? The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organisations.
The URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each period, or dot, in the URL separates elements within the address. For example, you will see the URL extension .com used by companies.
Internet. These are called search engines. Search engines use a number of ways to find information. HP Pavilion home PC Setting Up the Modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet.
To identify the modem connector, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Note: Your computer may have only one modem/telephone connection. Modem connector Telephone Line switch Modem connector To connect the cable between the modem and the telephone line: 1 Plug one end of a modem cable into the Line connector on the back of the computer.
(local area network), you will be able to get a high-speed connection to the Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs.
This network connection also allows you to share printers, data, and other devices among your PCs. Note: Your computer may not come with a network interface adapter. Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.) RJ-45 port To connect the network interface adapter to the...
Before you can connect to the Internet, you need to sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP.
The Windows desktop may have a folder called Online Services, which includes icons for accessing various online services. These icons are part of the Windows operating system, but they are not functional in all countries/regions. Signing Up with an ISP Using...
Web page. You can go to a particular Web site by entering the address (such as http://www.hp.com) in the Address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web.
Visiting the Hewlett-Packard Web Site The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services.
You can also register your other HP products. Note: For more information, refer to the HP Web site information located in the Support Guide included with your HP Pavilion home PC. HP Pavilion home PC...
To go directly to a support Web page (English only) for your HP Pavilion model and find online manuals in your language, use the following steps: 1 Establish a connection to the Internet. 2 Type http://www.hp.com/cposupport/eschome.html into your Web browser Address box, and press the Enter key on your keyboard.
An account with an Internet Service Provider (ISP). Microsoft Internet Explorer (included with your HP Pavilion) or other browser program (usually provided by an ISP). A dial-up modem/telephone connection, or a network adapter connection from your PC to the ISP.
Sending e-mail messages Open the Outlook Express program: 1 Click Start on the taskbar, and select the Outlook Express icon. Note: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient.
4 Click a message once to view it, or double-click the message to expand it and read it in its own window. For more information about using Outlook Express, go to the Help menu within the program. HP Pavilion home PC...
CD-RW and DVD or a CD-RW and DVD+R/RW into one drive. On some PCs, the CD-RW drive is labelled hp cd-writer and the DVD-RW drive is labelled hp dvd writer. Note: There are two types of DVD discs: DVD+R/RW and DVD-R/RW.
4 Gently place the disc in the tray with the label facing up. HP Pavilion home PC 5 Close the disc tray by gently pushing the tray into the computer. You can also close the tray...
Doing so could scratch the surface of the CD. Store CDs at room temperature. Playing Music CDs The HP Pavilion includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Quick Start Guide...
Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your hp cd-writer drive, organise your digital music into libraries, and listen to music over the Internet. If you are connected to the Internet when playing...
DVDs when you have a DVD-ROM drive. You can use it to record digital music files, create music CDs on your hp cd-writer drive, organise your digital music into libraries, and listen to music or view a music video over the Internet.
Windows Media Player window. To play a particular song, double- click its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them. HP Pavilion home PC...
The hp cd-writer drive is available on select models only. 1 Press the Eject button on the door of your hp cd-writer drive, and place a CD in the centre of the CD-RW disc tray. 2 Close the disc tray by gently pushing the tray into the computer.
3 Choose HP RecordNow. 4 Click RecordNow. Note: For information about recording onto CDs, refer to the Help menu in the HP RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software.
Video window Control panel You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose InterVideo WinDVD.
Once the code locks, you can only play DVDs from that country/region. When the country/region code locks, if you need help, contact HP Support. The country/region number is usually placed over a world globe printed on the DVD packaging and disc.
WinDVD asks if you want to set this as the current country/region. Warning: You can change the country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support.
WinDVD control panel open. See “Playing DVD Movies” on page 50. If you insert a blank CD-R or CD-RW, use HP RecordNow to copy audio or data files. Using the hp dvd writer Drive The hp dvd writer is a DVD+R/RW drive available on select models only.
Mediamatics VCDExpress, and then click Mediamatics VCD Player. The VCD Player control panel opens. HP Pavilion home PC 3 Click the play button on the panel. If you want to play a file, click the open folder button on the panel. Choose the drive and folder containing the MPEG-1 file, and double-click the file you want to play.
Connecting External Components to Your Computer You can connect external components to your PC. Connectors (or ports) connect hardware to your PC. Depending on your model, connectors are on the back or front of the PC. On some PCs, flip open the cover on the lower front to see connectors.
Your computer may look different from the ones shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. HP Pavilion home PC...
External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide...
Parallel Audio Out Audio In Microphone Monitor Telephone HP Pavilion home PC Joystick Speaker out Ethernet TV out SERIAL Modem IEEE 1394 Serial CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button...
Symbols in this table identify connectors. Symbol Description Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector Printer (parallel) Monitor Serial port for digital camera or other serial serial device Headphones Speaker Symbol...
2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it. Note: If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides.
PC. To go to the Web site, see “Visiting the Hewlett-Packard Web site” on page 37. Using HP Centre to Receive Messages from HP HP Centre is a service provided by HP to bring you important information about your PC: Product notices System updates Tips Special HP offers for your PC Messages arrive while you’re connected to the...
2 Choose All Programs. 3 Choose hp centre. 4 Click hp centre again. HP Centre opens and lists titles of all messages. To read a message, double-click the message title in the window. You can close this window, and HP Centre remains active.
Internet, and you receive messages as they become available. If you disable the service, you can use the Re-enable hp centre icon on the desktop to turn on the service. To turn on the service: Double-click the Re-enable hp centre icon on the desktop.
Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.
You may need an updated driver for Windows XP. For non-HP peripherals, device, and it won’t contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to work. your Support Guide for details. The computer doesn’t Check the speaker connection.
Problem Solution The computer (or part Try restarting the computer as follows: of it) doesn’t seem to 1 Click Start on the taskbar. be working. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off.
Try restarting the computer (click Start, select Turn Off Computer, and click Restart). If that doesn’t work, press and hold the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on. HP Pavilion home PC...
Eject button and remove the diskette from the drive. Invalid Media error The PC is trying to start the operating system from the hp cd-writer drive. Press the Eject button immediately after turning on the PC and remove the CD from the drive.
I cannot remove a You cannot remove a CD or DVD disc after you have turned off the computer. Turn on CD or DVD disc. the computer and press the Eject button to extend the tray. HP Pavilion home PC...
Not all models include the Application Recovery program. Perform steps 1 through 5 of “To Start Application Recovery.” If hp application recovery appears in the hp pavilion pc tools folder, then your PC includes the HP Pavilion Application Recovery program.
5 Choose hp pavilion pc tools. 6 Click hp application recovery. The recovery box appears. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions.
HP Support for help. To contact HP Support, see the Support Guide, included in the computer documentation, for the HP Customer Care telephone number.
4 During the startup, do the following to enter the System Recovery program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.)
Takes up about 5 GB of hard disk space, reducing the total amount of space available for your use. Replaces the need for system and application recovery CDs. Use the following procedures to: View the amount of used and free disk space by using the System Tools Disk Management.
6 Select the files you want to delete, and click OK, and then click Yes. HP Pavilion home PC Reinstalling Programs You can reinstall most programs that came with your PC except the try-and-buy HP Learning Adventure programs. Note: HP Learning Adventure programs are not included in all models.
77 back connectors, 59 box contents, iv browsing the Internet, 29 buttons Eject, 43 E-Mail, 17 Help, 17 HP, 17 mouse, 10 mouse scroll wheel, 10 Mute, 18 Off. See shutting down computer On, 5 Power, 5 Print, 17...
Ethernet adapter, 32 external components, 57 phone line, 35 to a Web site, 36 to the Internet, 35 HP Pavilion home PC connectors PC back, v, 59 PC front, vi, 58 symbols on chassis, 61 Control Panel, opening, 9...
55 using correct disc, 55 HP Pavilion learning to use, xiv, 9 HP Pavilion PC Tools, xv, 62 HP Picture Toolkit button, 18 HP RecordNow program, 50 HP Tour Guide, xvi, 62 HP Web site, 37...
HP reading, 64 turning off, 64 turning on, 64, 65 microphone, 21 adjusting volume, 22 Microsoft XP Help, xix, 4 HP Pavilion home PC modem, setting up, 30 monitor, 5 monitor, troubleshooting, 69 mouse autoscroll feature, 11 buttons, 10...
System Restore, 73 system updates, 63 taskbar, Windows, 9 technical specifications, 37 technical support, 37 terminology for DVD, 52 tips, 63 HP Pavilion home PC tour desktop, xvi e-mail, xvi Internet, xvi software, xvi Tour Guide, xvi, 62 tours in Help and Support, 10...
warranties, 37 warranty, xvii, 7 warranty warning, 67 Web. (See also Internet) browser programs, 35 defined, 28 page, 28 searching the, 29 site, 37 Windows, 9 Windows Media Player, 47 Help, 49 Windows XP device drivers, 37, 68 Help, xix, 4 WinDVD control panel, 52 starting, 51...