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Problem
Solution
The computer (or part
3
of it) doesn't seem to
be working.
3
3
Try restarting the computer as follows:
1 Click Start on the taskbar.
2 Click Turn Off Computer.
3 Click Restart.
If the computer shows no response to mouse or keyboard actions, reset the computer:
1 Press and hold the On button until the system turns off.
2 Wait a few seconds, and turn the computer back on.
Note: Using the On button to reset the system is not recommended and should be used only
as a last resort.
It's possible that a voltage spike, power outage, or brownout has occurred. Symptoms
of voltage spikes include a flickering video display, unexpected system startups, and
the system not responding to your commands. A voltage spike can occasionally
corrupt or destroy files, so it is a good idea to consistently make backup copies of
your data files. Prevent voltage spikes by installing a surge suppressor made for use
with computers between the power outlet and the computer power cord.
59
Quick Start Guide
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