Limited Warranty - Moen Smart Sump Pump Monitor Manual

Limited Warranty

This limited warranty contains important information about your rights and obligations, as well as limitations and exclusions that may apply to
you. The following is the complete warranty for the products and services of Moen, Inc. and supersedes all other warranties and representations,
whether oral or written. Except as expressly set forth herein, no other warranties are made with respect to Moen products and services and
Moen expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any warranty that may exist under
national, state, provincial or local law including, but not limited to, any implied warranty of noninfringement, merchantability or fitness for a par-
ticular purpose. All warranties, whether express or implied, are limited to the periods of time set forth herein.
This Limited Warranty covers the Moen Device (as defined below) contained in the box. We reserve the right to change the terms of the Limited Warranty at
any time, so please review the Limited Warranty each time prior to placing an order or otherwise acquiring any Moen Device. Every time you place an order
or otherwise acquire products from Moen, the Limited Warranty in force at that time will apply between you and Moen. If you have any questions regarding
this Limited Warranty, you can contact Moen by email at www.moen.com/contact, or by telephone at 1(844)-633-8356.
WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Moen Incorporated, 25300 Al Moen Drive, North Olmsted, Ohio 44070 warrants to the owner of the enclosed Moen Device contained in this box will be free
from defects in materials and workmanship from the date of delivery following the original retail purchase until the end of the Warranty Period (as defined
below). For Moen Smart Sump Pump Monitor Devices, the Warranty Period shall be one (1) year, unless a subscription to Moen or the Multi-Unit Property
Dashboard is maintained, in which case the Warranty Period shall be either: a) the duration the subscription is maintained; or b) five (5) years, whichever is
shorter. For all other Moen Devices, the Warranty Period shall be one (1) year.
If the Product fails to conform to this Limited Warranty during the Warranty Period, Moen will, at its sole discretion, either (a) repair or replace any defective
Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product. Repair or
replacement may be made with a new or refurbished product or components, at Moen Incorporated's sole discretion. If the Product or a component incor-
porated within it is no longer available, Moen may, replace the Product with a similar product of similar function. This is your sole and exclusive remedy for
breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Lim-
ited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty
Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or
expanded in coverage for any such transfer.
(1) TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition within
thirty (30) days of the original purchase and receive a full refund. You will be solely responsible for (and Moen disclaims) any and all loss, liability, or damag-
es, including to your wiring, plumbing, fixtures, electricity, water, "Wi-Fi", home, product, product peripherals, computer, mobile device, and all other items,
people, and pets in your home, resulting from the removal of the Product.
(2) WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
We will not provide any warranty coverage unless your claim is in compliance with all terms of this limited warranty statement and you follow proper return
procedure. Before making a claim under this Limited Warranty, the owner of the Product must (a) notify Moen of the intention to make a warranty claim
by visiting moen.com/contact during the Warranty Period and providing a description of the alleged failure, and (b) comply withMoen's return shipping
instructions. Moen will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the
returned Product, that the Product is an Ineligible Product (defined below).
(3) WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover and is void with respect to the following (collectively" Ineligible Products"): (i) Products marked as "sample", "engi-
neering sample" or "Not for Sale", or sold "AS IS"; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improper or lack of
maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with the User's Guide or other instructions provided by Moen;
(c) abuse or misuse of the Product; (d) breakdowns, fluctuations, or interruptions in electric power, water provided to the home, or the telecommunications
network; (e) Acts of God, including but not limited to lightning, flood, tornado, earth-quake, or hurricane; or (f) commercial use; (iii) any non-Moen brand-
ed hardware products, even if packaged or sold with Moen hardware; (iv) any malfunctions or damage caused by any non-Moen branded products; and
(v). Products installed on anything other than potable water service lines shall be Ineligible Products (for example, irrigation lines, well systems or water
containing metallic sediments). This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials
or workmanship of the Product, or software (even if packaged or sold with the product). Moen recommends that you use only authorized service providers
for maintenance or repair. Unauthorized use of the Product or software can impair the Product's performance and may invalidate this Limited Warranty. This
Limited Warranty does not cover data loss.
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