HP Kayak xu700 User Manual page 59

The keyboard cable is correctly connected.
The keyboard is clean and no keys are stuck down.
The keyboard itself is not defective.
If the PC starts but you still have a problem...
The mouse cable is correctly connected.
You are using the correct driver. If you are using HP's enhanced mouse, ensure
that the correct driver is installed. This driver is delivered with the HP enhanced
mouse accessory.
The mouse is clean.
The mouse itself is not defective.
If the PC starts but you still have a problem...
What to do
1 Refer to "Using HP MaxiLife to Diagnose Problems" on page 60.
2 Press F2 to enter Setup.
1. For more information on the Setup program, refer to the Troubleshooting Guide, available on the HP web at:
www.hp.com/go/kayaksupport.
The Keyboard Doesn't Work...
Check that...
The Mouse Doesn't Work...
Check that...
The Power-On Self Test Results In an Error on HP MaxiLife Status Panel
1
3 Troubleshooting Your HP PC Workstation
Plug the cable into the correct connector on the back of the PC.
Check all keys are at the same height, and none are stuck.
Either replace the keyboard by a known working unit or try the
keyboard with another PC.
Run e-DiagTools. See page 65.
1 Switch off the PC.
2 Plug the cable into the correct connector on the
back of the PC.
Download the latest drivers from HP's web at:
www.hp.com/go/kayaksupport
Clean the mouse ball and sensors.
Replace the mouse by a known working unit or try the
mouse with another PC.
Run e-DiagTools. See page 65.
If Your PC Has a Hardware Problem
How
How
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