HP Kayak xu700 User Manual

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  • Page 1 guide...
  • Page 2 Intel Corporation. Rambus and RDRAM are registered trademarks of Rambus Inc. Direct Rambus, Direct RDRAM and RIMM are trademarks of Rambus Inc. Hewlett-Packard France Business Desktop Division (BDD) 38053 Grenoble Cedex 9 France ® ®...
  • Page 3: Table Of Contents

    Viewing the Summary Screen ......Using the HP Setup Program.......
  • Page 4 HP Recovery CD-ROM........67...
  • Page 5: Important Warnings

    Important Warnings Important Warnings Avoid Electrical Shocks WARNING To avoid electrical shock, do not open the power supply. There are no user- serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module.
  • Page 6 PC, or to HP so that they can either be recycled or disposed of in the correct way . Returned batteries will be accepted free of charge.
  • Page 7: Information And Help

    Setting Up and Using Your PC Reference Operating System Online Help Start This guide Installing and Replacing Hardware Parts in Your PC Troubleshooting and Support Quick User’s Guide The paper manual that came with your PC Troubleshooting Guide www.hp.com/go/kayaksupport Programs HP Info Help Contents...
  • Page 8: Information On Ergonomic Aspects

    Information on Ergonomic Aspects On HP’s Web Site The HP web site contains a wide range of information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities. Downloadable Documentation from HP’s Web Site HP’s web site lets you download additional documentation for your PC Workstation.
  • Page 9: Technical Information

    10 °C to 35 °C (50 °F to 95 °F). 15% to 85% (relative). LwA< 42 dBA For more information on acoustic data, refer to the PC workstation’s data sheet on HP’s website at: www.hp.com/desktops/kayak • Input voltage: 100 - 127, 200 - 240 V (switch select) •...
  • Page 10 Technical Information...
  • Page 11: Setting Up And Using Your Pc Workstation

    Setting Up and Using Your PC Workstation WARNING If you are in any doubt that you can lift the PC Workstation and monitor safely, do not try to move them without help. When you receive your PC Workstation, unpack all of the components. Place the PC Workstation on a sturdy desk with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.
  • Page 12: Connecting Devices

    Display connector NOTE Universal Serial Bus (USB) connectors can be used for USB accessories. (For information about HP accessories, connect to HP’s web site www.hp.com/go/pcaccessories.) Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation.
  • Page 13: The Maxilife Status Panel

    Reset Button Hard Disk Activity Light HP MaxiLife and its HP MaxiLife and its LCD screen helps you diagnose problems with your PC Liquid Crystal Workstation and provides system information you may need to obtain Display (LCD) support. Press one of the LCD control buttons to display the menu. Use to scroll through the menu items and For more information on using the LCD, refer to “Using HP MaxiLife to...
  • Page 14: Starting And Stopping Your Pc Workstation

    1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time If your PC Workstation has preinstalled software, it is initialized the first time you start the PC Workstation.
  • Page 15 To initialize your software: Turn on the display first, then the PC Workstation. When the PC Workstation is switched on, the HP PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-Self-Test (POST). The software initialization process starts. It displays the software license...
  • Page 16: Using Your Hp Enhanced Multimedia Keyboard (Some Models Only)

    PC’s rear panel) Menu Key Pressing the “?” Menu soft key displays the soft key section of the HP enhanced keyboard control panel on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key.
  • Page 17: Viewing The Summary Screen

    Viewing the Summary Screen The Summary Screen gives you a summary of the current configuration of your PC Workstation (for example: BIOS version, CPU speed, memory module size, and installed mass storage devices). It is recommended that you check the configuration of your PC Workstation when you first use it and each time after you install, remove, or upgrade accessories.
  • Page 18: Using The Hp Setup Program

    1 Setting Up and Using Your PC Workstation Using the HP Setup Program Using the HP Setup Program Use the Setup program to configure your PC Workstation (for example: setting up system and user passwords, installing and upgrading mass storage devices), and to solve configuration problems.
  • Page 19 Sub-menus are presented for changing the characteristics and values of the System Administrator Password, User Password, Power-on Password, Fixed Disk Boot Sector and for preventing unauthorized start-up from the Floppy, CD-ROM and IDE-HDD drives (refer to “Setting Passwords in the HP Setup Program” on page 20). Boot Menu Select the order of the devices from which you want the BIOS to attempt to boot the operating system.
  • Page 20: Setting Passwords In The Hp Setup Program

    1 Setting Up and Using Your PC Workstation Setting Passwords in the HP Setup Program Setting Passwords in the HP Setup Program You can set passwords to provide different levels of protection for your PC Workstation, the Administrator password, the User password and the Power-on password.
  • Page 21: Using Power Management

    Manageability Your PC is highly manageable. HP TopTools is a device management tool that can help you in troubleshooting and makes remote administration easier. For more information about TopTools, connect to HP’s web site at: www.hp.com/toptools.
  • Page 22 1 Setting Up and Using Your PC Workstation Software and Drivers...
  • Page 23: Installing And Replacing Hardware Parts In Your Pc Workstation

    - Blue rails for 3.5-inch hard disk drives Primary Hard Disk Drive Shelf Secondary Hard Disk Drive Shelf Contact your dealer for an up-to-date list of supported devices or check the HP web site: www.hp.com/go/kayaksupport. Front access shelves: - three 5¼-inch drive shelves (can be used for...
  • Page 24 2 Installing and Replacing Hardware Parts in Your PC Workstation Your HP Kayak PC Workstation System Board Up to six accessory cards can be installed: - One AGP PRO 4X slot (graphics) - Five 32-bit PCI slots Secondary IDE Connector...
  • Page 25: Removing And Replacing The Cover And Front Bezel

    2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Cover and Front Bezel Removing the Cover For your own safety, it is recommended that you first read the warning notices on pages v and vi. Switch off the display and computer.
  • Page 26 2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Cover and Front Bezel Removing the Front Bezel If required, remove the front bezel. This bezel is divided into two sections: • The upper bezel (blue) gives access to three 5.25-inch shelves and two 3.5-inch shelves.
  • Page 27: Removing, Replacing And Upgrading Memory

    Removing, Replacing and Upgrading Memory NOTE Use only HP memory modules specifically designed for your PC model. To find out about available accessories for your PC, refer to the HP Accessories Web site at: www.hp.com/go/pcaccessories. Upgrading Memory Your HP Kayak PC Workstation has two pairs of memory sockets for installing two or four RAMBUS Direct RAM (RDRAM) memory modules.
  • Page 28 2 Installing and Replacing Hardware Parts in Your PC Workstation Removing, Replacing and Upgrading Memory Removing and Installing a Memory Module Installing or Switch off the display and PC Workstation. Disconnect all power cables Replacing a and any LAN or telecommunications cables. Memory Module Remove the PC Workstation’s cover (refer to page 25 for instructions).
  • Page 29: Installing Or Replacing An Accessory Card

    Installing or Replacing an Accessory Card Your HP Kayak has five 32-bit 33 MHz PCI (PCI 2.2) accessory card slots and one AGP PRO slot on the system board. Minitower models support the following AGP graphics cards: • 1.5V AGP graphics cards ( 25W) •...
  • Page 30 2 Installing and Replacing Hardware Parts in Your PC Workstation Installing or Replacing an Accessory Card If you are installing or replacing a SCSI card, reconnect the disk activity LED connector to the system board (refer to page 55 for the location of the system board connectors).
  • Page 31: Installing Mass Storage Devices

    Installing Mass Storage Devices The PC has an integrated Ultra ATA-100 controller that supports up to four IDE devices. Removable media IDE devices, such as CD-ROM drives, DVD drives, tape drives and Zip drives, require front access. In addition to the floppy disk drive, your PC can support another 3.5-inch device plus three front-access 5.25-inch devices.
  • Page 32 2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices Which IDE Data There are three or four data cables inside your PC Workstation. Two of these Connectors to Use are for IDE devices. • The ATA IDE cable supports two IDE devices. This cable is connected to the Primary IDE connector on the system board.
  • Page 33 Cables and Connectors (SCSI Models) 16-bit SCSI Terminator fitted on cable 16-bit Internal U160 68-pin SCSI connector 16-bit SCSI cable with three 68-pin connectors External 68-pin SCSI connector accessible from the rear of the PC. SCSI Card in PCI Slot Which SCSI Models with a SCSI card can be connected to up to five internal SCSI Connectors to Use...
  • Page 34: Power Connectors

    2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices You should assign an unused SCSI ID to the second SCSI hard disk drive (for example, SCSI ID 1). The SCSI ID is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI ID.
  • Page 35: Removing And Replacing The Primary Hard Disk Drive

    Removing and Replacing the Primary Hard Disk Drive CAUTION Handle the hard disk drive with care. Avoid shocks and violent movement as this can cause damage to the hard disk drive’s internal components. Make sure that you back up your files before you install a hard disk drive. Refer to your operating system documentation for information on how to do this.
  • Page 36: Installing A Second Hard Disk Drive In An Internal Shelf

    2 Installing and Replacing Hardware Parts in Your PC Workstation Installing a Second Hard Disk Drive in an Internal Shelf Installing the Add the short blue guide rails to the new hard disk drive. Insert the guide New Drive rail labeled “L” on the left-hand side (cable connectors facing towards you and positioned at the bottom), and the guide rail “R”...
  • Page 37: Installing A Third Or A Fourth Hard Disk Drive

    Align the guide rails on both sides of the drive with the internal shelf guides and then slide the drive into the bottom shelf until it clicks into position. NOTE Avoid trapping or disconnecting the hard disk drive bay thermal sensor cable.
  • Page 38: Installing A Device In A Front Access Bay

    2 Installing and Replacing Hardware Parts in Your PC Workstation Installing a Device in a Front Access Bay Installing a Device in a Front Access Bay Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover and front upper bezel (refer to page 25 for instructions).
  • Page 39 2 Installing and Replacing Hardware Parts in Your PC Workstation Align the guide rails on both sides of the drive with the internal shelf guides and then slide the drive until it clicks into position. Connect the power and data cables to the installed device. The connectors are shaped to go in one way only.
  • Page 40: Replacing The Cd-Rom Drive (Or Dvd-Drive)

    2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the CD-ROM Drive (or DVD-Drive) Replacing the CD-ROM Drive (or DVD-Drive) Removing the Switch off the display and PC Workstation. Disconnect all power cables Old Drive and any LAN or telecommunications cables. Remove the PC Workstation’s cover and front upper bezel (refer to page 25 for instructions).
  • Page 41: Replacing The Floppy Disk Drive

    Replacing the Floppy Disk Drive Removing the Switch off the display and PC Workstation. Disconnect all power cables Floppy Disk Drive and any LAN or telecommunications cables. Remove the PC Workstation’s cover and front upper bezel (refer to page 26 for these instructions). Disconnect the power and data cables from the old drive.
  • Page 42: Completing The Installation Of A Mass Storage Device

    Switch on the computer. To verify the configuration of your hard disk drive, press F2 to enter Setup when the HP logo appears. Once in Setup, select the Advanced menu, then the IDE Devices submenu. In the Primary Master item, check that the details for the device have been correctly detected by the Setup program.
  • Page 43 Floppy Drive Switch on the computer and press F2 when the HP logo appears. In the Setup program, select the Advanced menu, then the Floppy Disk Drives submenu, and check that the drive has been detected. Press F3 to save and exit the program...
  • Page 44: Replacing The Power Supply Unit

    WARNING Hewlett-Packard does not support power supply upgrades. This information is provided to help you replace a defective power supply unit. For your safety, only replace with a power supply unit provided by HP support services. Removing the Switch off the display and PC Workstation. Disconnect all power cables Power Supply Unit and any LAN or telecommunications cables.
  • Page 45: Replacing The Processor

    2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Processor Removing the Existing Processor Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover (refer to page 25 for instructions). Place the minitower on its side for better access.
  • Page 46 2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Processor Installing the New Processor First ensure the processor is correctly oriented, then carefully lower the new processor into place ZIF lever. Carefully remove all thermal bonding material from the underside of the heatsink.
  • Page 47 2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Processor Replace the PC Workstation’s cover (refer to page 25 for instructions). Reconnect all the power and telecommunications cables. When the PC Workstation is started, you should check that the processor has been correctly identified (refer to “Viewing the Summary Screen”...
  • Page 48: Replacing The System Board

    2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the System Board Replacing the System Board Removing the System Board Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover (refer to page 25 for instructions). To ease installation, place your PC Workstation on its side with the system board facing upwards.
  • Page 49 Installing the New System Board Clip the retaining metal bracket onto the new system board. Aligning the rear connectors with their corresponding sockets, insert the system board and lower it onto the guide pins. Ensure that all hooks are correctly positioned. Check that the rear connectors are correctly aligned in their sockets.
  • Page 50 10 Replace the PC Workstation’s cover (refer to page 26). Reconnect all the power and telecommunications cables. 11 After installing the system board, you need to update your BIOS. NOTE The latest BIOS for your PC and instructions on updating the BIOS are available from: www.hp.com/go/kayaksupport...
  • Page 51: System Board Switches

    2 Installing and Replacing Hardware Parts in Your PC Workstation System Board Switches There are ten system board switches used for configuration, numbered from 1 to 10. Of these a certain number are reserved and should not be modified, otherwise it could lead to a system failure. Switch Default Position System Board Switches...
  • Page 52: Replacing The System Fan

    2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the System Fan Replacing the System Fan Removing the Fan Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover (refer to page 25 for instructions). Holding the fan with one hand, use a screwdriver to gently push the retaining clips in the direction shown by the arrows on the chassis, then slide the fan up and out of the chassis.
  • Page 53: Replacing The Fan And Speaker Assembly

    Replacing the Fan and Speaker Assembly Removing the Fan Switch off the display and PC Workstation. and Speaker Disconnect all power cables and any LAN or Assembly telecommunications cables. Remove the PC Workstation’s cover and front upper and lower bezels. Refer to page 26 for these instructions.
  • Page 54: Replacing The Battery

    Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC Workstation, or to HP, so that they can be either recycled or disposed of in an environmentally sound way. Returned batteries will be accepted free of charge.
  • Page 55: System Board Connectors

    System Board Connectors Main chassis fan Processor CD-ROM audio in Chassis intrusion 2 Installing and Replacing Hardware Parts in Your PC Workstation Processor fan ATX12V power AGP Slot Battery socket Internal Speaker Wake On LAN System Board Connectors Auxiliary power System board switches...
  • Page 56 2 Installing and Replacing Hardware Parts in Your PC Workstation System Board Connectors...
  • Page 57: Troubleshooting Your Hp Pc Workstation

    What to do if you need more help. • What to do before contacting HP Support. For more detailed information, refer to the Troubleshooting Guide, available on HP’s web site at www.hp.com/go/kayaksupport, then select HP Kayak XU700 from the drop-down menu.
  • Page 58: If Your Pc Does Not Start Properly

    • Windows 95/98: Restart the PC. When the HP screen is displayed, press F8 and then start the PC in safe mode. Double-click on the Display icon in your PC’s Control Panel, then click on the Settings button. Use the...
  • Page 59 Refer to “Using HP MaxiLife to Diagnose Problems” on page 60. Press F2 to enter Setup. For more information on the Setup program, refer to the Troubleshooting Guide, available on the HP web at: www.hp.com/go/kayaksupport. 3 Troubleshooting Your HP PC Workstation The Keyboard Doesn’t Work...
  • Page 60: Using Hp Maxilife To Diagnose Problems

    Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly. Pre-Boot Checks When you press your PC Workstation’s on/off button, HP MaxiLife will check...
  • Page 61: Other Features

    Next Select System info Exit Next to scroll down through the menu items and 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems ERROR ERROR DESCRIPTION A POST error occurred. Refer to the Troubleshooting Guide for more information about the error description.
  • Page 62 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems System Info. System information is displayed on the LCD one screen at a time and should detail the following: • • • To view these details, use the screens.
  • Page 63 Done FAIL EXIT System errors were detected. You can exit the test session by pressing the 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems control button. For example, if the processor is not correctly inserted an error screen similar to this one would appear.
  • Page 64: Pre-Boot Diagnostics

    The first is an unusual series of tones that indicate an anomaly has been detected. This series of sounds also contains an electronic signal that can be sent through a telephone line to an authorized helpdesk or HP Support, if necessary. This signal cannot be interpreted by the human ear.
  • Page 65: Hp E-Diagtools Hardware Diagnostics Utility

    HP e-DiagTools Hardware Diagnostics Utility HP e-DiagTools is an accurate and reliable utility that helps you diagnose any potential hardware-related problems. With this utility you can: • Check the hardware configuration and verify that it is functioning correctly. • Test individual hardware components.
  • Page 66 Press the F8 key to select the boot order to CD-ROM first. The PC will boot from the CD-ROM. If you are using the HP recovery CD, a menu will be displayed. Select the option to run e-DiagTools. When e-DiagTools starts, it will display a welcome screen. Follow the on-screen instructions to perform the diagnostic tests.
  • Page 67: Hp Recovery Cd-Rom

    To display the help text. NOTE Some of the operations that can be performed using the HP recovery CD will permanently erase the current contents of your hard disk. You should always backup your data and personal files before using the CD-ROM.
  • Page 68 Press the F8 key and select the CD-ROM to boot first. The computer will boot from the CD-ROM and display a DOS-style menu. Select option 1 from the menu to recover your HP PC to its original state as delivered by HP.
  • Page 69 The full recovery function will restore the original disk image of your computer. However, it is recommended installing updated drivers which are available from the HP web site www.hp.com/go/kayaksupport You will also be required to install drivers for any accessory boards that have been added to the original model.
  • Page 70: Frequently Asked Questions

    Q: How do I disable the integrated sound features on my PC if I install an add-on sound card (on Windows NT, Windows 95 and Windows 98)? A: Use the HP Setup program to disable the Audio item in the Advanced menu. Refer to “Using the HP Setup Program” on page 18.
  • Page 71 We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morning and early evening). Refer to the HP Quick User’s Guide for more information. You can learn more about HP service and support from the support web site: www.hp.com/go/kayaksupport 3 Troubleshooting Your HP PC Workstation...
  • Page 72: Collecting Information Before Contacting Hp Support

    The total amount of memory installed is displayed in the Setup program main menu, accessed by pressing F2 during start-up. You can also use the System Info feature of HP MaxiLife to get this information (refer to “Other Features” on page 61).
  • Page 73: Index

    LCD, 61 diagnosing problems, 60 Diags, 62 POST sequence, 61 pre-boot checks, 60 system information, 62 HP recovery CD, 57, 67 HP TopTools, 21 hard disk, 32 IDE drive cables, 36, 40 Image Creation and Recovery CD-ROM available functions, 67...
  • Page 74 Index safety information, vi information and help, vii initializing software, 15 installing accessory board, 29 accessory in the front access cage, 38 disk drives, 31 mass storage devices, 31 memory module, 28 power supply unit, 44 second hard disk drive, 36 system board, 49 installing and replacing hardware parts, 23 keyboard, 16...
  • Page 75 PC Workstation, 11 updating BIOS, 71 for downloadable documentation, viii for downloading software and drivers, 21 for HP TopTools information, 21 for Kayak support, 57, 58, 59 for latest HP drivers, 70 for obtaining HP e-DiagTools, 65 for updating the BIOS, 70...
  • Page 76 Index...

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