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Internet Problems
Internet Problems
Problem
Cannot register Windows 98
when attempting a Web-based
online registration
Not connecting to Internet
Cannot connect to Internet
Service Provider, or no Internet
access
Unable to set up the ISP
Microsoft Network (MSN), or
receive vxd error after trying to
install MSN
Cannot access a particular Web
site
✎
Go to the Welcome to Windows 98 Screen and click on Connect to
the Internet for information on setting up an Internet account and
Browser.
Possible Cause
You do not have an ISP account.
Dialup is not configured correctly
for the Internet.
ISP connection problem.
Compaq does not support third
party ISP such as MSN.
Internet site filtering is enabled.
Solution
Choose an ISP and install
appropriate software provided by the
ISP before accessing the Internet.
Configure Internet setup using the
Internet Connection Wizard.
Call your ISP for support.
Contact Microsoft Network (MSN) for
support of their product.
Set the desired level of Internet
security and filtering. Refer to your
Web browser software
documentation.
User's Guide 2–13
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