Using The Onscreen Help And Support Center; Using Instant Support - HP Compaq Presario,Presario SR1010 Getting Started Manual

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Getting Started Guide
Using the Onscreen Help and Support
Center
Information about your PC is in the onscreen Help and Support Center (select
models only). Here you can find links to driver updates, access to technical support
options, and information about commonly asked questions.
To open the Help and Support Center:
• Press the Help button (select models only) on your keyboard.
Or
• Click Start on the taskbar, and choose Help and Support.

Using Instant Support

When you need assistance to solve a PC-related problem, use Instant Support (select
models only). With Instant Support you can run tests or submit a problem for help
over the Internet. When you submit a problem, you communicate over the Internet
with a Support analyst who works with you on solving the problem.
To start Instant Support:
1 Click Start on the taskbar.
2 Click Help and Support.
3 Click Connect to Customer Support.
4 Click Start a New Request.
5 Follow the onscreen instructions to run a test or submit a problem. (Your PC must
be connected to the Internet to submit a request.)