Canon S520 Quick Start Manual page 43

Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause
Meaningless ECP mode not set
characters
printed
(continued)
Handling Error Messages Handling Error Messages
Handling Error Messages Handling Error Messages
Problem Problem Possible Cause Possible Cause
Problem Problem Possible Cause Possible Cause
Printer does When a printer error occurs, the POWER/ERROR lamp flashes orange between green
not print flashes. Count the number of orange flashes to determine and resolve the problem:
Alternately
flashes green
and orange
(service error)
2 orange flashes
(paper is out or
not feeding
correctly)
3 orange flashes
(paper jam)
4 orange flashes
(empty ink tank)
6 orange flashes
(no printhead
installed)
7 orange flashes
(defective
printhead)
8 orange flashes
(waste tank
almost full)
Extended Capabilities (Parallel) Port, or ECP, provides faster data
transfer between the computer and the printer. If the ECP setting is
incorrect, it could result in incorrect print information going to the
printer. See the S520 User's Guide on the Setup Software & User's
Guide CD-ROM for instructions on how to check ECP settings and
reconfigure if needed.
1. Remove the paper from the printer, switch the printer off, then
unplug it.
2. Reconnect the printer power and turn it back on.
If the same error message persists after restarting the printer, contact
the Customer Care Center.
If no paper is loaded in the paper rest, or if paper is not loaded
correctly, reload the paper correctly, then press the RESUME/CANCEL
button on the printer. See "Loading Plain Paper and Other Canon
Media" on page 4 for how to load different types of media.
See the troubleshooting topic "Paper jams in the printer" on page 35.
One of the ink tanks is empty. Replace it. See "Monitoring Ink Levels" on
page 19 and "Replacing Ink Tanks" on page 20 for more information.
Install the printhead. After installing the printhead, you may need to
realign it. See "Aligning the Printhead" on page 23.
Remove and reinstall the printhead. Ensure that the protective tape has
been removed. If re-installing the printhead does not resolve the
problem, contact the Customer Care Center to replace it with a new one.
The printer has a built-in waste ink tank to hold the ink consumed
during printhead cleaning. Press the RESUME/CANCEL
restart printing, then contact the Customer Care Center to have the
waste ink tank replaced immediately.
Troubleshooting
Try This Try This Try This Try This
Try This Try This
Try This Try This
RESUME/CANCEL
RESUME/CANCEL RESUME/CANCEL
RESUME/CANCEL button to
RESUME/CANCEL RESUME/CANCEL
39