Troubleshooting - Canon S520 Quick Start Manual

Troubleshooting

Troubleshooting Installation Troubleshooting Installation Troubleshooting Installation Troubleshooting Installation
Problem Problem Problem Problem
Cannot
install the
printer driver
34
Possible Cause Possible Cause Possible Cause Possible Cause
Procedure See "Installing the Printer Driver" on page 43.
not followed
correctly
Previous or same Always uninstall the previous version of the printer driver before
printer driver installing the new version. See "Uninstalling the Printer Driver" on
version already page 44.
installed
Other Other open applications on your computer can interfere with the
applications installation routine. Close all open software applications before
running in the reinstalling the printer driver. See "Installing the Printer Driver" on
background page 43.
Installation
not starting
automatically
when CD-ROM is
inserted into
drive
If you install the printer driver by clicking Start
correct CD-ROM drive and file name (D:\msetup.exe
CD-ROM drive).
CD-ROM drive Normally, after you insert the S520 CD-ROM, the setup window
not specified displays automatically. If it does not:
Try This Try This Try This Try This
Windows Windows Windows Windows
If printer driver installation did not start automatically when
you loaded the CD-ROM:
1. Double-click My Computer My Computer My Computer on the Windows desktop, then My Computer
double-click the CD-ROM drive CD-ROM drive. CD-ROM drive CD-ROM drive
For Windows XP, click Start Start Start, then Control Panel Start
Printers and Other Hardware Printers and Other Hardware Printers and Other Hardware Printers and Other Hardware, then Printers and Faxes
2. Double-click msetup.exe. msetup.exe. msetup.exe. msetup.exe.
Mac OS Mac OS
Mac OS Mac OS
Double-click the CD-ROM CD-ROM icon on your desktop.
CD-ROM CD-ROM
Windows Windows Windows Windows
1. Double-click My Computer My Computer on the Windows desktop, then My Computer My Computer
double-click the CD-ROM drive CD-ROM drive CD-ROM drive. CD-ROM drive
For Windows XP, click Start Start, then Control Panel Start Start
Printers and Other Hardware Printers and Other Hardware Printers and Other Hardware Printers and Other Hardware, then Printers and Faxes
2. Double-click msetup.exe. msetup.exe. msetup.exe. msetup.exe.
Mac OS Mac OS Mac OS Mac OS
Double-click the CD-ROM CD-ROM icon on your desktop. CD-ROM CD-ROM
Control Panel Control Panel, then Control Panel
Printers and Faxes Printers and Faxes. Printers and Faxes
Start, then Run Start Start Run Run Run, specify the
D:\msetup.exe, where D D D D is the D:\msetup.exe D:\msetup.exe
Control Panel Control Panel Control Panel, then
Printers and Faxes. Printers and Faxes Printers and Faxes