Canon S520 Quick Start Manual page 41

Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause
Printer tried Printhead
to print but clogged
no ink on
paper Printhead may
(continued) need to be
replaced
Troubleshooting Printed Output Troubleshooting Printed Output
Troubleshooting Printed Output Troubleshooting Printed Output
Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause
Printed One or more ink
colors are tanks installed in
incorrect the wrong
position
Incorrect Color
Adjustment
setting
Print Quality is
improperly set
Incorrect media
type
Print Mode is
improperly set
Verify that the printhead is working properly. See "Printing a Nozzle
Check Pattern" on page 20 or "Cleaning the Printhead" on page 22.
Verify that the printhead is working properly. See "Printing a Nozzle
Check Pattern" on page 20 or "Cleaning the Printhead" on page 22.If
cleaning the printhead does not resolve the problem, contact the
Customer Care Center to replace it with a new one.
Verify that each ink tank is lined up with the correct color label in the
printhead. See "Replacing Ink Tanks" on page 20. If ink tanks were
placed in the incorrect color slots in the printhead, after switching the
tanks to their correct slots, perform at least two printhead cleanings
to remove the incorrect residual colors from the printhead. For
procedures, see "Cleaning the Printhead" on page 22.
Windows Windows Windows Windows
1. On the Main Main tab of the S520 Properties window, confirm
Main Main
that Color Adjustment is set to Auto
2. If Manual Manual Manual Manual is set, click the Defaults
Color Adjustment window.
Windows Windows Windows Windows
On the Main Main Main Main tab of the S520 Properties window, select the
appropriate Print Quality setting: High
Custom. Custom Custom Custom
Mac OS Mac OS
Mac OS Mac OS
In the Print Print Print dialog box, click the Manual Print
Details Details button. In the Detailed Setting
Details Details
Quality slider to select your preferred output quality. Quality
Quality Quality
Windows Windows
Windows Windows
On the Main Main tab of the S520 Properties window, confirm that
Main Main
the Media Type Media Type selected matches the paper loaded.
Media Type Media Type
Mac OS Mac OS
Mac OS Mac OS
In the Print Print dialog box, confirm that the Media Type
Print Print
matches the paper loaded.
Mac OS Mac OS Mac OS Mac OS
In the Print Print dialog box, select the appropriate Print Mode Print Print
Troubleshooting
Try This Try This Try This Try This
Try This Try This Try This Try This
Auto Auto. Auto
Defaults button on the Manual Defaults Defaults
High, Standard High High Standard Standard, Draft Standard
Manual icon, then click the Manual Manual
Detailed Setting window, move the Print
Detailed Setting Detailed Setting
Media Type selected
Media Type Media Type
Print Mode setting. Print Mode Print Mode
Draft or Draft Draft
Print
Print Print
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