Canon PIXMA MP970 Series Quick Start Manual page 93

Cause
Paper jammed inside the machine at
the Duplexing Transport Unit.
Remove the paper following the procedure below.
(1)Remove the Cassette.
If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray
and close the Sheet Feeder Cover.
(2)Stand the machine with the left side down.
Caution
When standing the machine, make sure that the Scanning Unit (Printer Cover)
is closed securely.
(3)Slowly pull the jammed paper out while pulling the green cover toward you.
Caution
Set the machine back to its original position immediately after removing the
jammed paper.
(4)If any paper is sticking out of the Cassette, flatten the four corners of the
paper and reload it in the Cassette.
Reload paper in the Rear Tray, if necessary.
(5)Insert the Cassette into the machine again, and press the OK button on the
machine.
Note
When reloading the paper into the machine, see "Paper Does Not Feed
Properly" on page 85 to confirm that you are using the correct paper and are
loading it into the machine correctly.
If you cannot remove a sheet of paper or a teared piece of paper inside the
machine, or if the paper jam error continues after removing the paper, contact
your Canon service representative.
Action
Troubleshooting 89