The Print Result Not Satisfactory When Copying - Canon PIXMA MP970 Series Quick Start Manual

Cause
Printing on thick paper.
Printing graphics with the Intensity
setting in the printer driver set too high.
Printing beyond the recommended
printing area.
Colors Are Uneven or Streaked
Cause
Print Head nozzles are clogged.
Print Head is misaligned.

The Print Result Not Satisfactory When Copying

Cause
The original document is not loaded
correctly.
The original document is not loaded
with the side to be copied faced down.
The original document is a printout
from this machine.
The Platen Glass or the inner side of
the Document Cover is dirty.
If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 79.
82 Troubleshooting
Selecting the Prevent paper abrasion setting will widen the clearance between
the Print Head and the loaded paper. If you notice abrasion even with the media
type set correctly to match the loaded paper, set the machine to prevent paper
abrasion by using the Operation Panel on the machine or the printer driver.*
* Deactivate the Prevent paper abrasion setting once printing is complete. If
not, this setting remains enabled for all subsequent print jobs.
Setting with the Operation Panel on the machine
From the HOME screen, select Settings, Device settings, and Print
settings in this order, and then set Prevent paper abrasion to ON. For
details, refer to "Changing the Machine Settings" in the User's Guide on-
screen manual.
Setting with the printer driver
Refer to "Print Results Not Satisfactory" in the User's Guide on-screen
manual.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to "Changing Intensity Setting" in "Making Copies" of the
User's Guide on-screen manual and reduce the Intensity setting. Then try
printing again.
When printing from your computer, refer to "Print Results Not Satisfactory" in the
User's Guide on-screen manual.
If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
For details on recommended printing area, refer to "Printing Area" in the User's
Guide on-screen manual.
See "When Printing Becomes Faint or Colors Are Incorrect" on page 56 and
perform any necessary maintenance operations.
See "Automatic Print Head Alignment" on page 62 and perform Automatic Print
Head Alignment. If this does not solve the problem, see "Manual Print Head
Alignment" on page 63 and perform Manual Print Head Alignment.
Check that the original is loaded correctly on the Platen Glass.
See "Loading Original Documents" on page 7.
When loading the original on the Platen Glass, the side to be copied should be
faced down.
Print quality may be reduced if you copy a printout.
Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
Clean the Platen Glass and the inner side of the Document Cover.
See "Cleaning the Platen Glass and Document Cover" on page 67.
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