Samsung WF17T6000 Series User Manual page 48

Troubleshooting
Problem
Does not drain and/ or
spin.
The door does not open.
Excessive suds.
Cannot add additional
detergent.
48 English
Untitled-1 48
• Make sure the drain hose is neither kinked nor obstructed all the way to
the drain system. If there is a drain restriction, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause (Hold to Start). For your
safety, the washing machine will not tumble or spin unless the door is
closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not
clogged.
• If the washing machine is not supplied with sufficient power, the washing
machine temporarily will not drain or spin. As soon as the washing
machine regains sufficient power, it will operate normally.
• Make sure the drain hose is inserted 6 to 8 inches inside the drain pipe.
• Make sure the washing machine is level.
• Press or tap Start/Pause (Hold to Start) to stop the washing machine.
• It may take a few moments for the door lock mechanism to disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
• If the washing machine is paused after the water is supplied, the door
cannot be opened until one minute has passed. If draining occurs followed
by the information code on the display, the door will not open until 3
minutes after the washing machine has stopped or the power is turned off.
• The door does not open if you have unplugged the power cord while the
product was operating.
- Plug the power cord and turn on the power. Then, deactivate Child Lock
if necessary, and then press and hold Start/Pause (Hold to Start) to
stop the operation.
• Make sure you use the recommended types and amounts of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled
loads.
• Don't use Non-HE detergent.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
Action
2022-01-19 3:51:27