Canon i9900 Series Quick Start Manual page 74

Troubleshooting
Number of Possible Cause
Flashes
Eleven flashes Simple print head
alignment failed
Note POWER lamp flashes POWER POWER POWER
alternately green and
orange
70
Possible causes are as follows:
• Ink has run out.
• Print head nozzles are clogged.
• The paper output tray has been exposed to a strong light source preventing
correct print head alignment.
Press the RESUME/CANCEL RESUME/CANCEL button. RESUME/CANCEL RESUME/CANCEL
See "Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern" on page 44, for information on how to
Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern
print a nozzle check pattern.
If you suspect the paper output tray has been exposed to a strong source of light,
press the RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL button and move the printer to a darker location. Try to RESUME/CANCEL
align the print head again.
If print head alignment fails again, manually align the print head.
See "Aligning the Print Head Aligning the Print Head" on page 56 for information on the manual print head
Aligning the Print Head Aligning the Print Head
alignment.
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it about 10 minutes.
If the problem remains, contact the Customer Care Center.
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