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eufy Security eufyCam 2 Pro User Manual
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eufy Security eufyCam 2 Pro User Manual

Wire-free hd security camera set
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USER MANUAL
eufyCam 2 Pro
WIRE-FREE HD SECURITY CAMERA SET

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Summary of Contents for eufy Security eufyCam 2 Pro

  • Page 1 USER MANUAL eufyCam 2 Pro WIRE-FREE HD SECURITY CAMERA SET...
  • Page 2 TABLE OF CONTENTS What's Included Mounting the Camera Product Overview Charging eufyCam 2 Pro Connecting the HomeBase 2 Safety Statement Setting Up the System...

  • Page 3: What's Included

    For HomeBase 2 Installation HomeBase 2 Power Adapter Ethernet Metal Pin for HomeBase 2 Cable for Resetting (T8010) For eufyCam 2 Pro Installation eufyCam 2 Pro Mounting Screws Mounting (T8140) and Anchors Bracket 1. Camera quantity and accessories vary by Hook bundle package.
  • Page 4 5. Ethernet port 2. Speaker 6. SYNC/ALARM OFF button 3. Power port 7. Reset button 4. USB port eufyCam 2 Pro 1. Photosensitive sensor 5. LED indicator 2. Camera len 6. Sync button 3. Motion sensor 7. USB charging port 4.
  • Page 5 CONNECTING THE HOMEBASE 2 Connect the HomeBase 2 to the Internet 1. Power on the HomeBase 2, then use the ethernet cable provided to connect the HomeBase 2 to your home router. 2. The LED indicator turns blue (this may take up to 1min) when HomeBase 2 is ready for setup.
  • Page 6 • Keep the camera at least 1 ft away from your internal / external hard drives. • Make sure you place the camera near HomeBase 2 (within the distance of 1 ~ 3 feet). • Make sure you set up HomeBase 2 and eufyCam 2 Pro on the App before you mount the cameras.

  • Page 7: Find A Good Mounting Spot

    MOUNTING THE CAMERA Find a Good Mounting Spot ① ② To test the wireless signal strength, take your camera and phone to the location where you want to mount the camera. ③ Move the camera as close to the HomeBase 2 as possible if the wireless signal strength is poor.
  • Page 8 Select Height and Location Hang eufyCam 2 Pro 7-10 ft (2-3 m) above the ground. This height maximizes the detection range of the motion sensor of eufyCam 2 Pro. Avoid placing eufyCam 2 Pro under direct sunlight. Camera field Camera field...
  • Page 9 Mount the Camera Outdoors The camera can be mounted both indoors and outdoors. 1. Turn the knob of the mounting bracket clockwise to loosen and disassemble it. 2. Drill holes with a 15/64 inch (5.95mm) drill bit, then insert the anchors into the holes;...
  • Page 10 1.The Homebase 2 pairs up to 16 cameras, you can repeat the steps mentioned above to add more eufyCam 2 Pro cameras to meet different needs of use. 2. For troubleshooting, check Help on the Eufy Security App. Refer to App page for LED indicator status.
  • Page 11 1. Drill a hole. Use the included anchor if it’ s drywall and fasten the hook. 2. Hang the indoor mount on the hook. 3. Attach eufyCam 2 Pro to the indoor mount and adjust the viewing angle.
  • Page 12 CHARGING EUFYCAM 2 PRO Charge eufyCam 2 Pro Method 1 Method 2 5V/2A Charging: Steady blue LED indication Fully charged：Off Charging time 12 hours...
  • Page 13 SATETY STATEMENT dealer or an experienced radio/TV technician FCC Statement for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two FCC Radio Frequency Exposure conditions: (1) this device may not cause Statement harmful interference, and (2) this device must The device has been evaluated to meet general...
  • Page 14 The suitable temperature for HomeBase 2 and components, which can be recycled and reused. accessories is -10°C-45°C. The suitable temperature for eufyCam 2 Pro and accessories is -20°C-50°C. This symbol means the product must When charging, please place the device in an...

  • Page 15: Legal Notice

    LEGAL NOTICE Use of the Works with Apple HomeKit badge means that an electronic accessory has been designed to connect specifically to iPod touch, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

  • Page 16: Customer Service

    Customer Service Warranty 12-month limited warranty Call Us United States +1 (800) 988 7973 Mon-Fri 9am-5pm (PT) United Kingdom +44 (0) 1604 936 200 Mon-Fri 6am-11am (GMT) Germany +49 (0) 69 9579 7960 Mo-Fr 6:00-11:00 Email Us Customer Support: support@eufylife.com Anker Innovations Limited Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong @EufyOfficial...
  • Page 17 Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners. 51005002224 V01...
  • Page 18 QUICK START GUIDE EUFYCAM 2 PRO WIRE-FREE HD SECURITY CAMERA SET...
  • Page 19 TABLE OF CONTENTS Getting Started Mounting the Camera Product Overview Charging eufyCam 2 Pro Connecting the HomeBase 2 Notice   Setting Up the System EN 01...
  • Page 20 For HomeBase 2 installation HomeBase 2 Power Adapter Ethernet Metal Pin (T8010) for HomeBase 2 Cable for Resetting For eufyCam 2 Pro installation eufyCam 2 Pro Micro-USB Mounting Mounting Screws (T8140) Charging Cable Bracket and Anchors 1. Camera quantity and accessories vary...
  • Page 21 5. Ethernet port 2. Speaker 6. SYNC/ALARM OFF button 3. Power port 7. Reset button 4. USB port eufyCam 2 Pro 1. Photosensitive sensor 5. LED indicator 2. Camera lens 6. Sync button 3. Motion sensor 7. USB charging port 4.
  • Page 22 CONNECTING THE HOMEBASE 2 Connect the HomeBase 2 to the Internet 1. Power on the HomeBase 2. Connect HomeBase 2 to your home router using the provided Ethernet cable. 2. The LED indicator turns blue (this may take up to 1min) when HomeBase 2 is ready for setup.
  • Page 23 Note: • Make sure you place the camera near HomeBase 2 (within the distance of 1 ~ 3 feet). • Make sure you set up HomeBase 2 and eufyCam 2 Pro on the app before you mount the cameras. • Keep the camera at least 1 ft away from your internal / external hard drives.
  • Page 24 Find a Good Mounting Spot strength. ① Open the eufy Security app, go to Camera Settings > Mounting Guide. ② To test the wireless signal strength, take your camera and phone to the location where you want to mount the camera.
  • Page 25 Select Height and Location Hang eufyCam 2 Pro 7-10 ft (2-3 m) above the ground. This height maximizes the detection range of the motion sensor of eufyCam 2 Pro. Avoid placing eufyCam 2 Pro under direct sunlight. of view Motion...

  • Page 26: Mount The Camera

    Mount the camera The camera can be mounted both indoors and outdoors. 1. Turn the knob of the mounting bracket clockwise to loosen and disassemble it. 2. Drill holes with a 15/64 inch (5.95mm) drill bit, then insert the anchors into the holes; anchors are necessary for walls that are made out of hard materials such as concrete, brick, or stucco.
  • Page 27 1. The HomeBase 2 pairs up to 16 cameras, you can repeat the steps mentioned above to add more eufyCam 2 Pro cameras to meet different needs of use. 2. For troubleshooting, check Help on the eufy Security App. Refer to App page for LED indicator status.
  • Page 28 1. Drill a hole. Use the included anchor if it’s drywall and fasten the hook. 2. Hang the indoor mount on the hook. 3.Attach eufyCam 2 Pro to the indoor mount and adjust the viewing angle. 10 EN...
  • Page 29 CHARGING EUFYCAM 2 PRO Charge eufyCam 2 Pro Method 1 Method 2 5V USB Charger Charging: Steady blue LED indication Fully charged: Off Charging time 12 hours EN 11...
  • Page 30 NOTICE FCC Statement FCC Radio Frequency Exposure This device complies with Part 15 of the FCC Statement Rules. Operation is subject to the following two The device has been evaluated to meet general conditions: (1) this device may not cause harmful RF exposure requirements.
  • Page 31 -10°C-45°C. This product is designed and manufactured The suitable temperature for eufyCam 2 Pro with high quality materials and components, and accessories is -20°C-50°C. which can be recycled and reused. When charging, please place the device in This symbol means the product must not be...
  • Page 32 Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners. 51005002318 V02...