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Problem
Noisy
Water leakage
The humidity
shows on display
is different from
hygrometer
Power Cord or plug
generate abnormal heat
Possible Cause & Solution
• The sound is generated due to the air flow especially in high fan speed.
The sound level varied with the environment but the efficiency is not
affected.
• S ound will be generated when starts up. It is due to the operation of
compressor. It is not a malfunction.
• The volume of sound is differs depending on the louver angle.
• Check if the dehumidifier is placed on a flat surface.
• Check if the rear panel is in proper position
• Check if the air inlet or outlet is blocked. If yes, remove the barrier and
make sure there is enough space for the dehumidifier [P.37]
• Check if the filter is dirty. Clean the filter [P.46]
•
Check if the water tank is in proper position.
•
Check if the dehumidifer place in a flat surface.
• If under continuous drainage, check the water pipe inserted in the
drainage hole properly.
• Whether the water tank is pull out the water empty, causing the machine
having the residual water inside the machine.
• The display shows the humidity level at its current position , which may
be different from the level at other position.
• The humidity level shows by the product contains tolerance , which is
normal. And it should not be compared with the hygrometer directly.
• Try the plug into another plug socket to see whether still have the same
situation or not.
• Stop using the dehumidifer immediate and contact customer services for
assistance.
Trouble shooting
49
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