If You Have A Problem - HP Brio BA300 Quick User Manual

Product
HP BA410 and HP
India, all Latin America and United
Vectra XE310 models
States
ending with B
HP BA410 and HP
Japan
Vectra XE310 other
models
1
HP e-pc (40) Worldwide
HP Vectra XE310
Europe
models ending with B
Asia Pacific except China & Japan
HP BA300
Worldwide except China and Japan
HP BA410 and HP
Vectra XE310 models
not ending with B
Latin America and Asia Pacific, except
HP Vectra VL models
China
HP BA410 and HP
China
Vectras models not
ending with B
North America
HP Vectra VL models
Middle East
Standard warranty for Keyboard and Mouse is free parts exchange.
1
This free parts exchange standard warranty also applies to the Power Supply and Hard Drive for the e-pc.

If You Have a Problem:

• Check you have your product receipt
• Run HP e-DiagTools (refer to page 13)
• Check your Warranty Entitlement (see above)
• Contact your local Customer Care Center (refer to page 17) or
your HP Authorized Service Provider
Paper not bleached with chlorine
Part Number 5970-5190-EN
Printed 09/2001
Warranty Entitlement Information as of August 2001
Region of Purchase
1-year international limited hardware warranty
3-year international limited hardware warranty
Europe
Africa
Warranty Terms and Conditions
1-year Next Business Day Onsite
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange
First year: Next Business Day Onsite
Second and Third year: Return to Bench
3-year Next Business Day Onsite Service