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INSTALLATION MANUAL
LED TV*
* LG LED TV applies LCD screen with LED backlights.
Please read this manual carefully before operating your set and retain it for
future reference.
UR64*
UR57*
UR34*
UR77*
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG UR57 Series

  • Page 1 INSTALLATION MANUAL LED TV* * LG LED TV applies LCD screen with LED backlights. Please read this manual carefully before operating your set and retain it for future reference. UR64* UR57* UR34* UR77* www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    - TV Configuration Options - HCEC Setup - Configure Pro:Centric Server - Clock Setup - Standard Pro:Centric Server Settings - Welcome Video Mode - LG Pro:Centric Cloud Settings - Crestron Installation Menu Settings - Developer Mode - Security Portal Settings...
  • Page 3 IR Codes External control device Setup RS-232C Setup Phone jack Type Type of Connector : D-Sub 9-Pin Male RS-232C Configurations Communication Parameters IR OUT Using Guide - Suitable / Not Recommend remote-controller data format - IR Receiver specifications Command Reference List Transmission / Receiving Protocol...
  • Page 4: Location And Function Of Controls

    Location and Function of Controls Parts and Button Basic functions Power On (Press) Power Off (Press and Hold) Menu Control (Press Menu Selection (Press and Hold All running apps will close. You can access and adjust the menu by pressing the button when TV is on. You can use the function when you access menu control.
  • Page 5: First Use Wizard

    First Use Wizard * Image shown may differ from your TV. (Depending on model) • There are four options - Basic Settings, Data Cloning, Solution Settings, and Installation Menu Settings. Each menu can access by START button. (Normal Configuration is the default focus item.)
  • Page 6: Basic Settings

    Basic Settings * Image shown may differ from your TV. This menu is for Basic Settings related to language, network, portal, voice service coverage and channel tuning without SI (Pro:Centric) setting. There are four steps for it. Language & Location (Depending on model) •...
  • Page 7: Network Settings

    Network Settings (Depending on model) • Set Network connection. You can connect easily to wired/wireless network. (”Network” on page 30) Wireless (Auto Wi-Fi) : Connect a default hidden SSID/PW. (SSID : lgwebostv, PW : procentric, Security : WPA/WPA2 PSK)
  • Page 8: Portal Settings

    Portal Settings (Depending on model) • Set the Portal Mode and Portal Auto Start. Portal Mode (Depending on model) • You can select ‘Default Portal’ (Use webOS default portal), ‘Customizable Portal’ (Use editable Portal), or ‘None’ (Do not use portal). Portal Auto Start •...
  • Page 9: Voice Service Coverage

    Voice Service Coverage (Depending on model) • Set the voice service coverage. You can set LG Service Country and Service Area Postcode for voice service.
  • Page 10: Data Cloning

    Data Cloning (Depending on model) Access Data cloning menu of TV Manager application for applying cloning file. Solution Settings (Depending on model) The Pro:Centric Platform enables you to simply install, manage and use guest-centric solutions. The default Domain “procentric.local” and IP Server Address are needed to be registered in DNS TV will contact the IP Server using the default Domain “procentric.local”...
  • Page 11: Tv Configuration Options

    TV Configuration Options (Depending on model) From the TV Configuration Options screen, you can choose how to proceed with the configuration of this TV. Whether you will configure the TV for Pro:Centric operation via the wizard or use a USB memory device to configure the TV, you may first wish to set the Room Number on the TV. Also, you can configure the network environment.
  • Page 12 • If you intend to apply the files via USB, use USB Configuration option to access TV Manager app. (“TV Manager” on page 53) • If you intend to set network, use the Network Settings option. You can connect easily to wired/wireless network by this option. (”Network” on page 30) Wireless (Auto Wi-Fi) : Connect a default hidden SSID/PW.
  • Page 14: Configure Pro:centric Server

    Configure Pro:Centric Server (Depending on model) You can select two options. • Standard Pro:Centric Server Settings : Default Automatic / Manual Pro:Centric Server Configuration • LG Pro:Centric Cloud Settings : Installation Code based simple installation for Cloud solution...
  • Page 15: Standard Pro:centric Server Settings

    Standard Pro:Centric Server Settings (Depending on model) Automatically for Setup This step automatically searches for the Pro:Centric Server. If was found the Pro:Centric data programme, select the Next.
  • Page 16 Downloading the Pro:Centric application files takes few minutes. After the installation is completed, the following screen will be displayed.
  • Page 17 Manually for Setup (Depending on model) Please select the Manual Pro:Centric. Configure the appropriate Pro:Centric settings in the TV. (Taiwan does not support RF)
  • Page 19 Downloading the Pro:Centric application files takes few minutes. After the installation is completed, the following screen will be displayed.
  • Page 20: Lg Pro:centric Cloud Settings

    LG Pro:Centric Cloud Settings (Depending on model) From the Pro:Centric Cloud setting screen, You can input the installation code that issued from Pro:Centric Cloud server. Server Searching • Server search succeed : The message “Server Found [property name]” is displayed. And the search button changes to the next button.
  • Page 21: Installation Menu Settings

    Download Pro:Centric App • After clicking the next button, Downloading the Pro:Centric application files takes few minutes. Download Complete • After the installation is completed, the following screen will be displayed. Installation Menu Settings Access Installation menu for commercial feature settings.
  • Page 22: Installation Menu

    The abundant functions for Hotel TV linked with software installation can be projected on OSD as ‘Installation Menu’ . The wide range of hotel features can be performed simply on additional window to enhance the LG hotel TV’s easy installation and convenient operation for Hotelier and System Integrators.
  • Page 23: Public Display Settings

    Public Display Settings - When Public Display Settings is set to On, all functions of Public Display Settings apply. Power On Status - Decide to select working status of TV Set when turn on main power. - You can select PWR, STD, LST. - PWR always make TV set On status when turn on main power .
  • Page 24: Volume

    - Manage key usability of Local(Front) Key and Remote Control. IR Operation • Decide whether work the LG remote control or not. - When set to ‘Normal’ , all remote keys are available. - ‘Use PWR Only’ makes block all remote keys except power key.
  • Page 25: Limited Mode

    Limited Mode - Configure TV function’s limitation. When selected to ‘On’ , following sub-menus will be worked by below. Setup Menu - Permit to tune and manage Channels. Channel Change • Decide to change channel or not. Menu Display • Function to decide whether work with menu of control key or not. - Although select Off, the action that press a Menu button for 5 seconds to enter ‘Installation Menu’...
  • Page 26: Dtv Channel Update

    DTV Channel Update - It is a mode to set whether to update DTV Channel automatically or not. - When set to ‘Auto’ , update Channel map according to DTV Channel’s stream information. - When set to ‘Manual’ , keep Channel map even though DTV Channel’s information is changed. Power On Default - Set the channel to display, etc.
  • Page 27: Signage

    - Refer to Installation Menu Signage System Information. (See p. 29) • LG Promota - This feature allows connection of promota app on mobile device. - For more information on how to use it, please visit the promota website (https://www.promota.net/).
  • Page 28: Fail Over

    Enter Account Number : Enters the 6-digit account number to install LG ConnectedCare solution. - Account Number : The number assigned when the LG ConnectedCare solution is registered. When the accountnumber is entered, the account name corresponding to the number is obtained.
  • Page 29: System Information

    • Version : Displays the version of the LG ConnectedCare solution. • Check for Update : Checks for available updates in the server. • Update : Updates the LG ConnectedCare solution to the latest version. • Server Status : Displays the status of connection between the set and server.
  • Page 30: Network

    Network (Depending on model) MAC Address • Displays the MAC address (not customizable). Network Setting One-click network connection • Connects easily to a network. • This menu supports to connect to an available network. To connect to a network through Set Expert •...
  • Page 31: Lg Connect

    LG Connect (Depending on model) • Sets the ‘LG Connect’ function to On or Off. - You can connect TV via 'LG ThinQ' app in smart device. - Default setting is 'On' . IP Stream Control (Depending on model) Audio PTS Offset •...
  • Page 32: Pro:centric

    Pro:Centric (Depending on model) Server Type (Depending on model) • You can set to ‘Standard Pro:Centric Server’ , ‘LG Pro:Centric Cloud’ . • If you select ‘LG Pro:Centric Cloud’ , you can configure Cloud. Installation Code (Depending on model) • If you input the 6-digit installation code, the server is automatically searched.
  • Page 33: Receive Data

    (Depending on model) • Data Channel - Sets the Channel at which the Pro:Centric data is received. • P:C IP Setting - Server Address is set to IP Address. - Can select IPv4 or IPv6 type using 'IP Type' . (Depending on model) (IP Address) Set IPv4 or IPv6 address.
  • Page 34: General

    General Configuration Setup Select RCU • It is a mode to set whether to use Select RCU or not. When set to ‘Enable’ , You can adjust ‘Number of RCU’ menu. Number of RCU • Number of RCU value range 1~16. (When ‘Select RCU’ is set to ‘Enable’) •...
  • Page 35 » Type of Connector: D-Sub 9-Pin Male Male connector on box, viewed towards connector. Signal Signal requirements RX RS232 Standard RS232 specification TX RS232 Standard RS232 specification IR from TV Power ground 6, 8 Not connected +5 V DC 10 %, max 100 mV ripple 1.5 A +12 V DC 10 %, max 100 mV ripple One Channel Map...
  • Page 36 USB Auto Playback (Depending on model) • When set to ‘Movie’ , TV finds and plays the USB’s movie files located at the root(top) directory Movies if USB is plugged in. • When set to ‘Photo’ , TV finds and plays the USB’s photo files located at the root(top) directory Photos if USB is plugged in. •...
  • Page 37 No Signal Text (Depending on model) • Set to ‘On’ or ‘Off’ . • It is a mode to decide whether to use no signal text when there is no signal. (Depending on model) (On Europe models, it is indicated by DPM (Standby Mode)) •...
  • Page 38 • You can configure the Sound Out to be set after power on. • You can select Off, TV Speaker, Optical, LG Sound Sync., HDMI ARC • If you set this option to Off, the TV maintains Sound Out after power on.
  • Page 39: External Speaker

    External Speaker (Depending on model) Volume Control • Selects the volume control method of an external speaker. • You can select ‘Off’ , ‘Int Variable’ Fixed. ‘Ext Variable’ . (Depending on model) • Ext Variable uses the External Vol Up/Down Control Line to change the volume up to 2 Watts. •...
  • Page 40: Power Saving

    Power Saving Static Saving • It is the item for setting the level to reduce the backlight control from the items for saving the consuming power, which is increased or decreased by 10 steps from 0 to 100. 100 makes the consuming power set to the same one from the TV. 0 reduces the consuming power to the minimum.
  • Page 41: Hcec Setup

    • You will have 3 modes to choose [Default], [HCEC] and [TVLink-CEC]. • If [Default] is selected, you can use SIMPLINK which is provided in LG TV. Also you can enable and disable SIMPLINK through SIMPLINK MENU. • If [HCEC] is selected, you can use TVLink-HCEC Protocol. (For more detailed information, please refer to TVLink-HCEC Protocol document) •...
  • Page 42: Clock Setup

    Clock Setup (Depending on model) Mood Display Setup (Depending on model) • You can setup Mood Display features. Clock Display (Depending on model) • You can select ‘Enable’ or ‘Disable’ . • After selecting ‘Enable’ , you can see the LED Clock TV. Dimming Standby (Depending on model) •...
  • Page 43: Welcome Video Mode

    Welcome Video Mode (Depending on model) • You can set to Off, Once or Repeat. Operation • The video displays after your TV is turned on and the boot logo appears. • If Welcome Video is enabled and a video is downloaded on the TV, the video plays. •...
  • Page 44: Developer Mode

    • The connection status with is displayed. (Disconnected, Connecting, Connected) • CONNECT: If you press the button once, a set tries to connect to the server and the button phrase is changed into DISCONNECT. To disconnect, pressing the button again is needed. Developer Mode (Depending on model) •...
  • Page 45: Portal Settings

    TV Manager Password Protection • You can set password for protect access to TV Manager. • When TV Manager password protection is activated, the password is required for access to TV Manager. SW Update (Depending on model) • You can update TV software by Network Software Update(NSU) server. Portal Settings (Depending on model) Portal Mode...
  • Page 46: Website Shortcut

    Website Shortcut (Depending on model) Shortcut • Sets Enable or Disable. When it is set to Enable, Website Shortcut app is displayed at launcher bar. Shortcut Name • You can set Website Shortcut app name (title). Shortcut URL • Sets URL to connect when excute Website Shortcut app. Shortcut Icon •...
  • Page 47: Hotel Directory

    Hotel Directory (Depending on model) • Set the information to display at Hotel Directory app. Facility or Service Name • Set the facility or service name. Details or Extension • Set the detailed information. Related Photo • You can select None, downloaded images or Download (Go to TV Manager). •...
  • Page 48: Portal Manager

    Portal Manager (Depending on model) This feature enables you to group together multiple monitor sets on a single network into the same group and copy portal setting data on a group basis. This feature has two modes, Master and Slave. Master •...
  • Page 49 Group Management • Creating a New Group Click Add New Group. Enter a group name. Click Add Device, select the devices you wish to add to the group, and add them. Click Done, and you will see that a new group has been created. •...
  • Page 50: Media Share

    Media Share (Depending on model) SmartShare (Depending on model) • Smart Share enables DLNA function. If this value is enabled, TV acts as Media Player and displays Media Server contents through Smart Share app. Screen Share (Depending on model) • Screen Share enables WiFi p2p functions. If this value is enabled, Screen Share app is displayed at launcher bar and TV can display the screen of mobile phone or laptop.
  • Page 51 • If you want to use default password(this password was generated randomly), you must select ‘Enable’ in this item. Security Key • If you want to change default password, you need to change ‘Use Default’ value into ‘Disable’ . Wi-Fi Signal Strength •...
  • Page 52: Beacon

    Beacon (Depending on model) • This option enables BLE Beacon, one of Bluetooth 4.0’s features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. • The iBeacon/Eddystone Type Beacon features are supported. iBeacon • Beacon UUID (hex): Set the UUID. Field1: 4byte hex value (8 digits) Field2: 2byte hex value (4 digits) Field3: 2byte hex value (4 digits)
  • Page 53: Tv Manager

    TV Manager * Image shown may differ from your TV. You can update files from USB to TV through the TV manager. Diagnostics (Depending on model) • Sets Enable or Disable. When it is set to Disable, user can’t control TV via RMS. The changed setting is applied after reboot.
  • Page 54 Ez Download • Ez Download is a function that enables users to download the desired items all at once, such as EPK (software update file), TLL, Media files, Micom, Pro:Idiom M Key. (Depending on model) - Media files, Pro:Idiom M Key file and Software Update files should be copied into the folder named LG_DTV on the USB. »...
  • Page 55 • Press button to display storage usage information. • Press the “CLEAR STORAGE” button to delete the downloaded media files.
  • Page 56: Usb Download Menu

    USB Download Menu USB Cloning • An Installation can quickly set up and clone multiple TV sets at a property. These cloned TVs will all have the same Master TV Setup: Installation Menu settings, User A/V settings and the channel Map. This newer procedure significantly decreases the installation time that would be necessary if the standard RS-232C method were used instead.
  • Page 57 Image Download * Image shown may differ from your TV. • The download sequence is Image Download Select Image(s) Download. • The target file is located in LG_DTV folders. • Press the “CLEAR STORAGE” button to delete the downloaded images. - Boot Logo Image (Depending on model) »...
  • Page 58 Icon Download (Depending on model) • If you updates the images, original images will be removed. • The download sequence is Icon Downalod Select Images Download. • Icon update function supports only JPG, JPEG, PNG format file. • Press the Clear Storage button to delete the downloaded icons. - Hotel Icon on Portal, Website Shortcut, Input Shortcut »...
  • Page 59: Data Cloning

    Data Cloning Import Clone File • Once the internal TV data and its channel map information are written to the USB memory card, the user can start “Import Clone File” process with the data file generated and stored in USB memory card. The user should not turn TV off nor unplug the USB memory card while processing.
  • Page 60 Export Clone File • “Export Clone File” creates “TLL” file in USB root folder. “TLL” file can be used to “Import Clone File”. While writing is in process, the user must not turn TV off nor unplug the USB memory card. The following reference images might be slightly different.
  • Page 61 Software Update ► Update TV Software • This feature updates TV software through the EPK file in USB. • The target file is located in LG_DTV folder. • The download sequence is Software Update Update TV Software Select file(EPK) UPDATE. ►...
  • Page 62: Content Manager

    CONTENT MANAGER (Depending on model) Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Log Out, Change Password menus are provided. •...
  • Page 63 • Create Playlist When creating a playlist, you cannot include characters that cannot be used in file names on Windows — such as \, /,:, *,?, “, <,>, and | — in the names of the files in the playlist. In addition, if the playlist contains content files whose names include such characters, you cannot move or copy the playlist.
  • Page 64 • DISTRIBUTION Click Distribute in the upper right-hand corner of the screen. Go to the Group Manager app to distribute the created schedules. » If the schedule creation time overlaps, the previously created schedule is deleted. » Schedule does not work while Scheduling list app is running. Editor (Editor) The Content Manager app’s editor feature enables you to add your desired templates.
  • Page 65 * Supported Photo File Formats File type Format Resolution • Minimum: Min: 64 x 64 .jpeg, .jpg, .jpe JPEG • Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) • Minimum: Min: 64 x 64 .png •...
  • Page 66: Group Manager 2.0

    Group Manager 2.0 (Depending on model) This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 67 Setting Data Cloning Select your desired group and click Start. Check that the data have been copied on the slave sets. Schedule Distribution / Playlist Distribution Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click Distribute.
  • Page 68: Ir Codes

    IR Codes • This feature is not available for all models. Code Code Function Note Function Note (Hexa) (Hexa) Remote control Button Remote control Button (POWER) (Power On/Off) Remote control Button Remote control Button Remote control Button Remote control Button Remote control Button Remote control Button (BACK)
  • Page 69: External Control Device Setup

    External control device Setup Phone jack Type (TV) (Depending on model) (PC) • You need to purchase the phone-jack to RS-232C cable required RS-232C Setup RS-232C IN for the connection between the PC and the TV, which is specified (CONTROL & SERVICE) (PC) (TV) in the manual.
  • Page 70: Rs-232C Configurations

    • Baud rate: 9,600 bps (UART) automatically by IR receiver. • Data length: 8 bits • In this case, LG does not guarantee IR working function. • Parity : None • To make sure of this matter, here are two methods as •...
  • Page 71: Command Reference List

    Command Reference List Transmission / Receiving Protocol (Depending on model) (Depending on Model) Data Transmission Command1 Command2 (Hexadecimal) [Command1][Command2][ ][Set ID][ ][Data][Cr] 01. Power 00 to 01 [Command1] : First command to control the TV. (j, k, m or x) 02.
  • Page 72 1 Power (Command: k a) 3 Screen Mute (Command: k d) ►To control Power On/Off of the set. ►To select screen mute on/off. Transmission Transmission [k][a][ ][Set ID][ ][Data][Cr] [k][d][ ][Set ID][ ][Data][Cr] Data 00 : Off Data 00 : Screen mute off (Picture on) / Video mute off Data 01 : On Data 01 : Screen mute on (Picture off) Data 10 : Video mute on...
  • Page 73 6 Contrast (Command: k g) 10 Sharpness (Command: k k) ►To adjust screen contrast. ►To adjust the screen sharpness. You can also adjust contrast in the picture settings. You can also adjust sharpness in the picture settings. Transmission Transmission [k][g][ ][Set ID][ ][Data][Cr] [k][k][ ][Set ID][ ][Data][Cr] Data Min : 00 to Max : 64 Data Min : 00 to Max : 32...
  • Page 74 13 Balance (Command: k t) 15 Energy Saving (Command: j q) ►To adjust balance. ►To reduce the power consumption of the TV. You can also adjust You can also adjust balance in the audio settings. Energy Saving in picture settings. Transmission Transmission [j][q][ ][Set ID][ ][Data][Cr]...
  • Page 75 17 Equalizer (Command : j v) 19 Program Skip/Add (Command: m b) ►To adjust equalizer. ►To set skip status for the current Channel. Transmission Transmission [j][v][ ][Set ID][ ][Data][Cr] [m][b][ ][Set ID][ ][Data][Cr] Data 00 : Skip Data 01 : Add [b][ ][Set ID][ ][OK/NG][Data][x] Data Frequency...
  • Page 76 22 Input select (Command: x b) (Main Picture Input) 23 Channel(Programme) Block/Unblock (Command :m d) ►To select input source for main picture. ►This command may work differently depending on model and signal. Transmission [x][b][ ][Set ID][ ][Data][Cr] ►For South Korea, North/Latin America except Colombia Model Data Structure Transmission [m][a][ ][0][ ][Data00][ ][Data01][ ][Data02][ ][Data03][ ][Data04][ ]...
  • Page 77 24 Fail Over Mode (Command: m i) 26 Internal storage media contents play (Command: s n, a8) ►Selects the Fail Over mode. ►Plays media stored in the internal memory. Transmission ►This command may work differently depending on model and [m][i][ ][Set ID][ ][Data][Cr] signal.

This manual is also suitable for:

Ur64 seriesUr34 seriesUr77 series55ur772m

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