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Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada) and select
your product for solutions to common problems. You can download drivers and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 7 AM to 4 PM, Pacific Time, Monday through Friday
• Canada: (905) 709-3839, 7 AM to 4 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at
epson.com
(U.S. sales) or
epson.ca
(Canadian
sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Parent topic:
Solving Problems
263
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