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2.4 Post-job recommendations and Troubleshooting
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Handle
It is recommended not to expose it to direct sun light (or any other source of UV
rays) or other extreme conditions (humidity, temperature) and, if appropriate, it is
recommendable to laminate it in order to avoid scratches and to increase its
"light-fastness" (i.e. durability of colors).
Clean the glass plate
If you suspect that the original has left some dust on the glass plate, clean it with
a soft cotton tissue.
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If the output is not as expected, please check if your problem is one of those listed
below, and if so, consult the following sections for a deeper diagnosis and a potential
solution. Alternatively, please contact the HP Support Organization.
The most common issues in color reproduction are:
1. The colors of the copy are very different from the original:
a. there is an overall color cast (e.g. bluish, pinkish)
b. most of the colors are OK but certain ones are very different
2. Grays are wrong in a color copied image
3. The copy is not as shiny as the original
4. There is a big difference between right and left sides of the copy
5. The background results colored when copying newspapers
6. Vertical Bands appear in the copy
7. A B&W image appears greenish (or pinkish, or bluish)
Color Reproduction for the HP Large Format Color Copiers family: cc800ps, 815mfp, 5500mfp and 4200 scanner
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