Matrix Switch Corporation MSC-DE3232 Product Manual

Matrix Switch Corporation MSC-DE3232 Product Manual

2ru 32 input 32 output aes audio router
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Matrix Switch Corporation
MSC-DE3232
Product Manual
2RU 32 input 32 output AES Audio Router
Revision 1.8
Page 1 of 60
© 2013-2019 Matrix Switch Corporation
www.matrixswitchcorp.com

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Summary of Contents for Matrix Switch Corporation MSC-DE3232

  • Page 1 Matrix Switch Corporation MSC-DE3232 Product Manual 2RU 32 input 32 output AES Audio Router Revision 1.8 Page 1 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitchcorp.com...
  • Page 2 ITS CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR PURPOSE. Matrix Switch Corporation disclaims all liability arising from this information and its use. Use of Matrix Switch Corporation devices in life support and/or safety applications is entirely at the buyer’s risk, and the buyer agrees to defend, indemnify and hold harmless Matrix Switch Corporation from any and all damages, claims, suits, or expenses resulting from such use.
  • Page 3 2013-11-29 MSC-4HDX6464 manual released. • Updated Mascot protocol information to version 2.3. • Added Vars Mascot command description. • Revision 1.0 Initial release of modular product manual. • 2013-04-15 Page 3 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 4: Table Of Contents

    3.6 Command Arguments..........................22 3.7 System Parameters.............................23 3.7.1 System Parameter Table........................23 3.8 Core Commands............................24 3.9 Configuration Commands..........................25 3.10 Miscellaneous Commands........................25 3.11 Command Reference..........................26 3.11.1 B Command............................26 3.11.2 C Command............................26 3.11.3 DestNames Command........................26 Page 4 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 5 3.11.40 Set Command..........................46 3.11.41 SetA Command..........................47 3.11.42 SetS Command..........................47 3.11.43 SrcNames Command........................47 3.11.44 SysName Command........................48 3.11.45 SysType Command.........................48 3.11.46 Vars Command..........................49 3.11.47 W Command...........................50 3.11.48 WebPass Command........................50 3.11.49 X Command............................50 Page 5 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 6 5.1 Unknown IP address...........................57 5.2 No Ethernet link when connected to network switch.................57 5.3 Unexpected reboots............................57 6 Reference................................58 6.1 Specifications.............................58 6.2 Serial Interface Pinout..........................58 6.3 Glossary..............................59 7 Matrix Switch Corporation Warranty......................60 Page 6 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 7: Getting Started

    1.1 Device Connections The MSC-DE3232 comes with a power supply adapter, a redundant power supply and a documentation CD. Additional cables and hardware are not usually provided. Power supply adapter – A 12 VDC 5 Amp power supply adapter is provided which is connected to the •...
  • Page 8: Web

    MSC-DE3232 Product Manual 1.3 Web Page Interface All Matrix Switch Corporation router and panel devices come with a built-in web page interface. This is the recommended interface for configuration and is also a convenient way to control the matrix routing of the device.
  • Page 9: Matrix Routing

    Ethernet network. Larger installations or integration with existing IP LAN networks require some network planning. NOTE: Matrix Switch Corporation can assist in planning and pre-configuring devices for specific application requirements at purchase time. Just ask a sales or customer service representative.
  • Page 10 IP addresses to their Remote Router IP setting of the router they will control. Additional configuration changes may be required, depending on the application and are described in subsequent sections. Page 10 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 11: Installation Example

    The following diagram is of a simple installation example consisting of a 32x32 SDI Video Router, with a secondary level 32x32 Analog Audio router connected via the AFV DB-25 interface, a 32x32 Remote Button Panel, a 2RU LCD Remote Panel and a Computer system. Page 11 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 12: Web

    2.1 Overview Figure 1: Routing Tab All Matrix Switch Corporation Router and Remote Panel systems include a built in web page that can be used with standards compliant Javascript enabled web browsers, including but not limited to Firefox, Chrome, Safari and recent versions of Internet Explorer.
  • Page 13: Changing A Connection

    No Change and Mute (the latter only if available for the given level). The No Change option indicates that the Destination for the given Level should not be changed from its current value, when the preset Page 13 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 14: Loading Work Matrix From A Source Target

    Editing an existing Preset – Editing a Preset is done by loading it to the Work Matrix, making the • desired changes and saving it back to the same Preset. All this is accomplished without changing the Active Routing matrix state. 2.4 Labels Tab Page 14 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 15: Config Tab

    Presets can also be assigned label names. Click the Save button to save changes that have been made. 2.5 Config Tab Page 15 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 16: System Settings

    DHCP enable, the IP Address or the Netmask shall result in having to access the web page with the new settings. If there are Matrix Switch Corporation remote control panels which access the system which has Page 16 of 60 ©...
  • Page 17: Button Panel Settings

    0, the secondary level control is disabled. Can only be assigned a non-zero value if Level1 Override is also non-zero. If set to 3 for example, the secondary level would be level 3. Page 17 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 18: Command Tab

    Clicking the Clear Output button will clear all command output in the lower area. See the section Mascot Control Protocol for more information. Page 18 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 19: Mascot Control Protocol

    MASCOT (MAtrix Switch COrporation ProTocol) provides an ASCII text based command interface via several different transports to control and get status from Matrix Switch Corporation devices. This command protocol can be utilized for manual control or for integration with automation control systems.
  • Page 20: Telnet Access

    Carriage Return (ASCII 13), indicates the end of a command or chain of commands, Enter key. <BS> Backspace character (ASCII 11), can be used to backspace characters in interactive command shells. “ Used for double quoting string arguments. Used for single quoting string arguments. Page 20 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 21: Command Names

    Double or single quoted string not terminated. Backspace limit Devices have a limited backspace buffer size, if too many characters are reached backspaced and then more characters are appended, this error will occur. Page 21 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 22: Command Arguments

    Network mask string argument, specified as 4 decimal numbers from 0 to 255 separated by periods. Must be a valid IPv4 netmask. Number Numeric value. Valid values depends on command. Preset Preset number (preset 0 is special Startup preset) Page 22 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 23: System Parameters

    Commands which use only Stored memory require a reboot to become Active. Table 8: System Parameter Table Columns 3.7.1 System Parameter Table Parameter Value Access Set Description ctl.mascot.ver String Mascot version in the form MAJOR.MINOR (3.0 for example). Page 23 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 24: Core Commands

    Clear a preset to “No Change” values. PsetNames [Preset][Label] Preset names command. PSub (Preset)(Dest)[Lvl] Subtract a connection from a preset. PView [Preset] View preset. Quit Quit TCP/IP telnet session. Reboot Reboot the system. Page 24 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 25: Configuration Commands

    Query system matrix info, which is displayed in the format DESTS,SRCS,LEVELS,FLAGS1,FLAGS2. Superseded by the MtxCfg command. LockStatus Get video lock status and rate detection information (not all HD router Page 25 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 26: Command Reference

    When querying names, labels are surrounded by double quotes and each level is separated by commas ',' (multi- level systems only) and each destination is separated by newlines. Secondary levels use empty strings to indicate that the label of the first level should be used. Page 26 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 27: Dhcp Command

    IP assignment by MAC address or if there is a way to determine what IPs the Matrix Switch Corporation systems get assigned. Otherwise it may become difficult to determine what IP address to use when accessing the Web Page or other control interfaces. In the event that the IP address or...
  • Page 28: Firmware Command

    FrameIP IP Set IP address of remote Router system to control (use 0.0.0.0 on Router systems to disable remote control). Example to query and assign the remote Router IP Page 28 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 29: Gateway Command

    Display the Active value of a single parameter or a subset of parameters under a given parameter node. Examples of querying all parameters, “mtx” parameters, and “net.ip” parameter. >Get ctl.mascot.ver=2.3 ctl.serial.baud=115200 ctl.serial.log=0 ctl.serial.proto=mascot ctl.serial2.baud=115200 ctl.serial2.log=0 ctl.serial2.proto=mascot mtx.serial=1 mtx.sync=0 net.dhcp=0 net.gateway=192.168.2.1 net.ip=192.168.2.60 net.mac=00:50:C2:8B:DF:FE Page 29 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 30: Gets Command

    IP network. In the event that the IP address of a system is unknown refer to the Unknown IP Address section for this device. Command Description Query IP address of the system. Page 30 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 31: Lockstatus Command

    Query or assign matrix destination mappings. Destination mappings provide a means to remap logical destinations to different physical destinations for an added level of convenience when allocating and defining system I/Os. Command Description Page 31 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 32: Mapsrc Command

    Assign a source mapping on all levels for Src1 to physical Src2. MapSrc Src1 Src2 Level Assign a source mapping on a single level for Src1 to physical Src2. Examples >MapSrc 1:4,4 Page 32 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 33: Mascotver Command

    3 integer numbers specifying the destination count, source count and flags of the level. The flags value is the sum of one or more values from the Flags table below. Page 33 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 34 NAME Descriptive name of a level, destination, source or preset (8 chars or less). TYPE Level type: VIDEO, AUDIO, HD, VGA, 3G, ANALOG or AES. Used for general video, Page 34 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 35: Mtxgroup Command

    10 presets for the psetData and psetNames arrays. 3.11.19 MtxGroup Command Routers only - Protocol Version: 2.4 Query or assign I/O grouping. This setting is saved and recalled on power up. Page 35 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 36: Netmask Command

    Unknown IP Address section for this device. Command Description NetMask Query network mask value. NetMask NETMASK Set network mask value. Example querying and assigning netmask >NetMask 255.255.255.0 >NetMask 255.255.255.192 Page 36 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 37: P Command

    2x2 3D router where destination 1 & 2 are paired and 3 & 4 are paired, likewise for sources. This setting is stored and recalled on power up. Page 37 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 38: Panelcmd Command

    GPIO pin will clear the command (two consecutive single or double quotes represents an empty string). Examples >PanelCmd 1 P0 2 P1 65 P0 >PanelCmd 1 1 P0 >PanelCmd 66,”P1” Page 38 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 39: Panelcmden Command

    LED to light or GPIO to become a logic high value if the current matrix state matches preset 0. A future revision will add support for a more robust conditional instruction language. GPIO auxiliary pins start with ID number 65 for GPIO pin 1. Page 39 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 40: Paneldis Command

    Assign internal panel disable setting (0: enable, 1: disable) Examples >PanelDis >PanelDis 1 > The first command queries the current panel disable setting (0: enabled). The second command disables the internal panel interface. Page 40 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 41: Panelexten Command

    1 second. 3.11.30 PClr Command Routers and MSC-GCP2U32 only Clear a preset. For Preset 0 this sets all Destinations to Source 0. Other Presets are assigned “No Change” to Page 41 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 42: Protoser Command

    Query a single preset name. PsetNames PRESET, LABEL Assign a preset label. When querying names, labels are surrounded by double quotes and separated by newlines. Examples >PsetNames “Startup” “Preset1” “Preset2” Page 42 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 43: Psub Command

    (depending on the number of system levels). Special source values '-' indicates “No Change”, which causes no changes to the given Destination/Level. • 0 indicates “Mute” • Command Description PView Display all presets. Page 43 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 44: Reboot Command

    FrameIP Command. This command should only be enabled with one of the two routers (the primary router). This value is stored and recalled on power up. Page 44 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 45: S Command

    Query or assign the RS-232 serial port baud rate. The default value is 115200. This value is stored and recalled on power up. Command Description SerBaud Query the current serial port baud rate. SerBaud BAUD Set the serial port baud rate. Examples Page 45 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 46: Set Command

    Examples of listing all writable parameters and setting the “net.ip” parameter. >Set ctl.serial.baud ctl.serial.log ctl.serial.proto ctl.serial2.baud ctl.serial2.log ctl.serial2.proto dbg.i2cAckFails dbg.i2cArbLosses dbg.i2cBusErrors dbg.i2cOverruns dbg.i2cTimeouts dbg.i2cResets mtx.sync net.dhcp net.gateway net.ip net.mac net.netmask pnl.cmdEn pnl.ip sys.descr sys.name sys.type >Set net.ip 192.168.2.60 > Page 46 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 47: Seta Command

    Secondary levels use empty strings to indicate that the label of the first level should be used. Examples >SrcNames Page 47 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 48: Sysname Command

    Query the system series type, which is currently defined as one of the following values: Value Series name Carina Lupus Lynx Hydra Pyxis NOTE: This command was not added until version 2.3 of the Mascot protocol. On previous versions, this Page 48 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 49: Vars Command

    MSC-DE3232 Product Manual command is available on the MSC-GCP2U32 LCD panel but not other Matrix Switch Corporation systems. When determining the system type, if executing the command returns an Invalid Command error, the system series can be assumed to be Carina.
  • Page 50: W Command

    Query complete routing state (equivalent to S Command). X DEST Query connected sources for DEST for all levels. X DEST, SRC Connect SRC to DEST for all levels. X DEST, SRC, LEVEL Connect SRC to DEST/LEVEL. Page 50 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 51 > The above would connect source 4 to destination 1, source 3 to destination 2, source 2 to destination 3 and source 1 to destination 4 for all levels. Page 51 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 52: Software Updates

    3. The device to update with its Ethernet port connected to the same network as the PC. 4. A firmware file image for the device from Matrix Switch Corporation. The file name is of the form MSC-Carina-Firmware-x.x.x.hex, where x.x.x is the version number.
  • Page 53: Command Software Update

    ◦ If the device is a Matrix Switch Corporation router, then you can connect a serial cable between it and the PC. Use a terminal program, such as Hyperterm, and configure the serial settings for 9600 Page 53 of 60 ©...
  • Page 54: Software Failsafe Recovery Procedure

    2. Click Turn Windows features on or off on the left side of the interface 3. Scroll to the TFTP Client option in the list and check the check box next to it. 4. Click OK Page 54 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 55: Mac Os X

    9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. 4.3.3 Linux The tftp application can easily be installed with your distributions package manager from a terminal, below are Page 55 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 56 8. The TFTP program will indicate if the transfer was successful or not. 9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. Page 56 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 57: Troubleshooting

    If the device is rebooting unexpectedly (detectable on routers when the routing state gets reset to preset 0), make sure the correct power supply is being used with the device (12 VDC 5 Amp). Page 57 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 58: Reference

    Local Panel Interface Remote Panel Support 6.2 Serial Interface Pinout An RS-232 serial port is provided for system control. This interface uses serial signals with 8 data bits, No Page 58 of 60 © 2013-2019 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 59: Glossary

    Network router, which is referred to as a Network Switch in this manual). Simple Panel – A Matrix Switch Corporation Remote Panel which has buttons only. • Smart Panel – A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen • interface.
  • Page 60: Matrix Switch Corporation Warranty

    MSC-DE3232 Product Manual 7 Matrix Switch Corporation Warranty MSC provides the following limited warranty with its products: 1. MSC warrants that the equipment it manufactures is free from defects in material and workmanship. 2. This warranty begins on the day the product is shipped from MSC and shall be in effect for two years.

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