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Problem
Solution
Dotted lines or
• Make sure that the antenna or
stripes appear on
the screen.
• If you are using an antenna, the
• If you are using an antenna and
• Make sure that the video cables
• The video cable(s) you are using
• Other devices (for example, a
Double images.
• Use a highly directional outdoor
The picture has a
• A few bright or dark spots on an
few bright or dark
spots.
Video description
• Make sure that your TV is not
or voice guide
does not work.
• Make sure that the options
• Video descriptions are not
• Some remote functions are not
cable TV is connected correctly
and securely. See
Connecting a
cable or satellite box
on
page
18
or
Connecting an
antenna or cable TV (no box)
page 22.
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength
on page 57.
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
are connected correctly and
securely to your TV.
may be bad. Try a new set.
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
antenna, cable TV, or satellite
TV.
LCD screen is normal. It does
not affect the operation of
your TV.
muted and the volume is
turned up.
listed under the Accessibility
menu are turned on. See
Adjusting accessibility settings
on page 67.
available on all broadcasts.
narrated.
www.insigniaproducts.com
Problem
Good picture, but
no sound.
on
Poor picture.
19" 720p 60Hz LED TV
Solution
• Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• Change to a different audio
mode. See the Audio Mode
option in
Adjusting sound
settings
on page 51.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure it is
turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected it with a digital
cable, go to the Audio menu,
highlight Digital Audio
Format/Audio Delay, then
press ENTER. Set the Audio
Format option to PCM. See the
Digital Audio Format/Audio
Delay option in
Adjusting
sound settings
on page 51.
• Make sure that the audio cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See
Connecting a
cable or satellite box
page
18
or
Connecting an
antenna or cable TV (no box)
page 22.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength
on page 57.
• The audio cables you are using
may be bad. Try a new set.
• Make sure that the room is not
too bright. Light reflecting off
the screen can make the picture
difficult to see.
• If an S-VHS camera or a
camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.
on
on
73
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