Troubleshooting; Printer Prints Slowly Or Doesn't Print - Compaq C31000 User Manual

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Troubleshooting

This section describes printer problems, and explains
what you can do to solve them. Select a category from
the list in the left margin that best describes your
printing problem.
When your printer has a problem, first make sure that:
• The power supply is plugged into the printer and a
• The printer is turned On.
• The USB cable is plugged into the printer and your

Printer prints slowly or doesn't print

Your printer and your computer may not be able to
communicate properly. The following events also
indicate communications problems:
• Print cartridge ink level indicators on the Status or
• Error messages (such as Paper Out) and job progress
• The Settings Utility icon displays a red "X".
Before proceeding, verify that:
• The printer software is installed correctly. For help,
• The USB cable is securely attached to both the
properly grounded electrical outlet.
computer.
Cartridges tabs of the printer's Control Program are
shaded.
information do not display on your computer screen.
See "Installing the Software" on page 3.
printer and the personal computer.
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Troubleshooting
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