Omega Engineering OS1300 Series User Manual page 9

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13
months from date of purchase. OMEGA's WARRANTY adds an additional one (1) month grace period to the normal
one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA's customers receive
maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA's Customer Service Department
will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA's WARRANTY does
not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is
VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result
of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other
operating conditions outside of OMEGA's control. Components in which wear is not warranted, include but are not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes
responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in
accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts
manufactured by the company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this
order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed
the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential,
incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a "Basic Component"
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on
humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on
humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/DISCLAIMER
language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA'S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should
then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in
transit.
FOR WARRANTY RETURNS, please have the following
information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was
PURCHASED,
2.
Model and serial number of the product under
warranty, and
3.
Repair instructions and/or specific problems
relative to the product.
OMEGA's policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the
latest in technology and engineering.
OMEGA is a trademark of OMEGA ENGINEERING, INC.
© Copyright 2019 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or
reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING,
INC.
WARRANTY/DISCLAIMER
RETURN REQUESTS/INQUIRIES
FOR NON-WARRANTY REPAIRS, consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover the COST of
the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.