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USER MANUAL Elo Touch Solutions 3263L/4363L IDS Touchscreen Displays UM600456 Rev. B page 1 of 29 User Manual – 3263L/4363L Series IDS...
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Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Section 1: Introduction Product Description Your new touch display combines the reliable performance of Elo Touch Solutions touch products with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between a user and the touch display.
6. Enter you email address, Click on “Next Step”. Your driver download will start automatically. 7. If you are a new user, fill in the required information and Click on “Register”. Your driver download will start automatically. UM600456 Rev. B, page 6 of 29 User Manual – 3263L/4363L Series IDS...
Portrait and Landscape Mode The monitor can only be installed in portrait or landscape mode following the below diagram. The THIS END UP sticker will point up. UM600456 Rev. B, page 7 of 29 User Manual – 3263L/4363L Series IDS...
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Portrait mode can only be installed in the 90 degrees orientation such that the Elo logo on the back is rotated to the left and the cables are connected from the right side, as the following image shows. Insert cables from this side UM600456 Rev. B, page 8 of 29 User Manual – 3263L/4363L Series IDS...
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Landscape mode can only be installed at 0 degrees such that the Elo logo is on the back is not rotated and the cables are connected from the bottom, as the image below shows. Insert cables from this side UM600456 Rev. B, page 9 of 29 User Manual – 3263L/4363L Series IDS...
Side Mount Threaded holes are provided on the sides of the monitor for mounting. For ET3263L: UM600456 Rev. B, page 10 of 29 User Manual – 3263L/4363L Series IDS...
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For ET4363L: UM600456 Rev. B, page 11 of 29 User Manual – 3263L/4363L Series IDS...
A four-hole 400x400mm mounting pattern for M6 screws is provided on the rear of the monitor. The VESA FDMI- compliant counting is coded: VESA MIS-F, 400, 400, 6. Refer to www.elotouch.com for dimensional drawings. UM600456 Rev. B, page 12 of 29 User Manual – 3263L/4363L Series IDS...
TouchPro technology enables several gestures that support single and multiple contacts. Refer to the Microsoft Website http://msdn.microsoft.com/en- us/library/dd940543 on the various gestures that are supported in Windows 7, Windows 8.1 and Windows 10. UM600456 Rev. B, page 13 of 29 User Manual – 3263L/4363L Series IDS...
(<50 lux) to bright (>200 lux). To enable this feature, ensure that the power saving mode for the monitor is disabled. UM600456 Rev. B, page 14 of 29 User Manual – 3263L/4363L Series IDS...
Moves the image horizontally on the display in single-pixel increments. Default: centered H-position Only applicable for VGA input video Moves the image vertically on the display in single-pixel increments. Default: centered V-position Only applicable for VGA input video UM600456 Rev. B, page 15 of 29 User Manual – 3263L/4363L Series IDS...
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This feature saves you from having to reset your choices every time the touch display is unplugged or powered off and on. If there is a power failure, the touch display settings will not default to the factory specifications. UM600456 Rev. B, page 16 of 29 User Manual – 3263L/4363L Series IDS...
If prompted to set current time, the RTC schedule will be automatically be enabled to turn off at 1:00:00AM and turn on at 7:00:00AM. This option can be turned off manually in the OSD menu under RTC settings. UM600456 Rev. B, page 17 of 29 User Manual – 3263L/4363L Series IDS...
If the touch display is continuously operated outside the specified temperature range, it will shut off after a 60 second on-screen timer. UM600456 Rev. B, page 18 of 29 User Manual – 3263L/4363L Series IDS...
If you still are having trouble with Wake on Touch, please download the latest Elo drivers to allow the touch display to use this function. Refer to Section 2, Section “Installing the Touch Technology Software Drivers” to find instructions to download the latest touch drivers. UM600456 Rev. B, page 19 of 29 User Manual – 3263L/4363L Series IDS...
*Note that touch performance is highly depending on type of glove used. Thickness and material are the main factors. A thicker glove will result in a poorer touch performance. UM600456 Rev. B, page 20 of 29 User Manual – 3263L/4363L Series IDS...
Section 5: Technical Support If you are experiencing trouble with your touch display, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting...
(methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners. • For TouchPro touchscreens, handle carefully when moving or installing the touch display to prevent breakage of the glass. UM600456 Rev. B, page 22 of 29 User Manual – 3263L/4363L Series IDS...
The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. UM600456 Rev. B, page 23 of 29 User Manual – 3263L/4363L Series IDS...
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Changing the factory default settings or enabling other features may increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR®. Refer to ENERGYSTAR.gov (www.energystar.gov) for more information on the ENERGY STAR® program. UM600456 Rev. B, page 24 of 29 User Manual – 3263L/4363L Series IDS...
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This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit www.elotouch.com/e-waste-recycling-program/. User Manual – 3263L/4363L Series IDS UM600456 Rev. B, page 26 of 29...
Section 8: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ Section 9: Appendix Light Sensor Curve Brightness Light Sensor Value User Manual – 3263L/4363L Series IDS UM600456 Rev. B, page 27 of 29...
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Color Sensor The color sensor functions according to the following chart: User Manual – 3263L/4363L Series IDS UM600456 Rev. B, page 28 of 29...
Visit our website for the latest Product Information Specifications Upcoming events Press releases Software drivers To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Europe Asia-Pacific Latin America 800-ELO-TOUCH...
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