Using The Worldwide Web; Preparing To Call Technical Support - HP Compaq CV5500 Reference Manual

Using the Worldwide Web

Before contacting customer services, refer to the support Web site
at: http://www.hp.com/go/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
■
Monitor model number
■
Serial number for the monitor
■
Purchase date on invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration
■
Hardware and software you are using
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